
Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,946 reviews
We happily returned to make a great deal on a second JEEP we found at Sunset dealership. Kyle was very personable, professional, and efficient. I'm delighted with my new car! Thanks, Kyle! we found at Sunset dealership. Kyle was very personable, professional, and efficient. I'm delighted with my new car! Thanks, Kyle! More
Buying a new vehicle Kyle was great in buying our new truck. This makes our 7th vehicle our family’s has purchased from Sunset of Waterloo in the past 12 years and I don’t Kyle was great in buying our new truck. This makes our 7th vehicle our family’s has purchased from Sunset of Waterloo in the past 12 years and I don’t see that streak ending any time soon. More
So nice to buy my new vehicle so close to home. Kyle was great to work with . He worked hard to make the deal, including retrieving the vehicle from another dealership. I've always had a great experience w great to work with . He worked hard to make the deal, including retrieving the vehicle from another dealership. I've always had a great experience with sales and service at Sunset. More
Outstanding Customer Service Joe Hill was great to work with, everything went smooth as silk. Bill Rolufs worked out the financing in a snap Will be buying next car there, for Joe Hill was great to work with, everything went smooth as silk. Bill Rolufs worked out the financing in a snap Will be buying next car there, for sure. More
A beautiful day.! Very comfortable clean space. Personnel where very professional . Conveniently located for service. Salesman Joe was very informative, professional. A Very comfortable clean space. Personnel where very professional . Conveniently located for service. Salesman Joe was very informative, professional. And helpful. I would feel very comfortable referring customers to him and your dealership. All in all it was a positive experience. More
My wife and I enjoyed meeting and making a deal with Julian. He explained the options to us and was able to bring the truck over from St. Louis that we wanted. He got all the paperwork ready for the F Julian. He explained the options to us and was able to bring the truck over from St. Louis that we wanted. He got all the paperwork ready for the Finance Paper Man. More
Awesome experience with Julian and BillAt the Waterloo Awesome experience with Julian and Bill At the Waterloo dealership. Julian especially helpful with orientation of the Ranger we purchased. Would def Awesome experience with Julian and Bill At the Waterloo dealership. Julian especially helpful with orientation of the Ranger we purchased. Would definitely recommend to friends More

I had a very quick and easy experience at sunset, and they helped me get a great rate on my deal. Joe Hill was very personable and was willing to work with whatever we wanted to do. I'd definitely recomm they helped me get a great rate on my deal. Joe Hill was very personable and was willing to work with whatever we wanted to do. I'd definitely recommend them to any friends or family. More
Funny Business Inquired about a vehicle, dealer told me it was sold. Then phoned me 3 days later to tell me it was available again. I drove 40 minutes in rush hour Inquired about a vehicle, dealer told me it was sold. Then phoned me 3 days later to tell me it was available again. I drove 40 minutes in rush hour traffic to test drive the vehicle. Fell in love with it, filled out all the paperwork, wrote them a deposit check, shook hands on the deal and I left. The next morning, the “Salesman “ called me and told me the original customer, who had supposedly backed out of the deal, was once again interested, therefore they were obligated to sell him the truck. They offered a couple other vehicles at a considerably higher price. Do not know what they were up to, but I purchased a vehicle elsewhere. Would not recommend, terrible service and ethics. More
Happy repeat customer of Sunset Ford Waterloo. My husband and I have purchased several cars from Sunset Ford over the years... This was our first time working with Kyle and it was a very pleasant My husband and I have purchased several cars from Sunset Ford over the years... This was our first time working with Kyle and it was a very pleasant experience! It took us a few months to make our final decision and Kyle never once pressured us!!! He was always polite and really just waited for us to finally decide on what we wanted and then helped us get it done!!! 👍👍👍👍👍 More