Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Sunset Ford of Waterloo
Waterloo, IL
1,879 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,879 reviews
September 21, 2019
Another successful purchase through Joe Hill . This is our third vehicle purchase through Joe, would not waste our valuable time going through anyone else. Joe is a very knowledgeable salesman wi . This is our third vehicle purchase through Joe, would not waste our valuable time going through anyone else. Joe is a very knowledgeable salesman with a no-nonsense approach!! Highly recommend asking for Joe the next time you are in the market for a new Vehicle at Sunset Ford! More
by tneffsmith
Employees Worked With
September 14, 2019
69 year old man gets "Deal of a Lifetime" I've bought a number of cars in my lifetime, but this time I finally drove off the lot a happy car buyer. I got the exact vehicle I was wanting for a I've bought a number of cars in my lifetime, but this time I finally drove off the lot a happy car buyer. I got the exact vehicle I was wanting for a good price. Thanks to Kyle Brewer and his sidekick Bill. They made my car buying experience exceptional. More
by Jerry
September 13, 2019
Sunset Ford - Waterloo: We appreciate the friendly service, the small town atmosphere, and the help they provide while shopping for s vehicle. We didn’t feel pressured or ru We appreciate the friendly service, the small town atmosphere, and the help they provide while shopping for s vehicle. We didn’t feel pressured or rushed as we were making a decision. More
by Judy
September 10, 2019
We looked, we dealed we bought! KYLE was very knowledgeable and got us the price we were looking for. We will look him up the next time we want to buy a new vehicle... KYLE was very knowledgeable and got us the price we were looking for. We will look him up the next time we want to buy a new vehicle... More
by Mark and Terry
Employees Worked With
September 03, 2019
Super friendly and helpful. Traded in my 11 F-150 platinum for a new Limited. Julian made the process easy and was very helpful. Thanks for the great experience. Traded in my 11 F-150 platinum for a new Limited. Julian made the process easy and was very helpful. Thanks for the great experience. More
by Collinds0609
September 01, 2019
Phenomenal customer service We came in today looking for a great deal on a family vehicle and julian did not let us down. He was considerate and patient with us. We got what we w We came in today looking for a great deal on a family vehicle and julian did not let us down. He was considerate and patient with us. We got what we wanted at a better price than we expected!! More
by Tom
Employees Worked With
Julian Henson
August 29, 2019
Amazing service! Went and looked at an 09 ford f150 and took it home with me. Julian was amazing and got us a great deal! Highly Recommended if you are needing a vehic Went and looked at an 09 ford f150 and took it home with me. Julian was amazing and got us a great deal! Highly Recommended if you are needing a vehicle come check them out and ask for Julian! Couldn't be happier!! More
by Cbob62233
August 19, 2019
Jeep Cherokee 2013 I scouted a '13 Jeep Cherokee online. I was directed to Joe Hill, who was very straightforward, personable, and easy to work with... I've worked with I scouted a '13 Jeep Cherokee online. I was directed to Joe Hill, who was very straightforward, personable, and easy to work with... I've worked with many dealerships in my time but this one was by far alot more honest from my experience. Definitely recommend doing business with Joe Hill and his people at Waterloo Sunset Ford. More
by RSAUNCH
August 13, 2019
Used vehicle purchase The people at Sunset Ford made my buying experience great. The lifetime power train warranty is also worth the experience. I couldn’t be more pleased The people at Sunset Ford made my buying experience great. The lifetime power train warranty is also worth the experience. I couldn’t be more pleased with my experience. More
by Hutch
August 10, 2019
Great experience Kyle was great to work with! Super friendly and worked extremely hard to get the deal that worked for me. I would recommend Sunset to my friends. Kyle was great to work with! Super friendly and worked extremely hard to get the deal that worked for me. I would recommend Sunset to my friends. More
by HOF 2016
