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Sunset Ford of Waterloo

Waterloo, IL

4.8
1,879 Reviews
Sunset Ford is one of the oldest family operated dealerships in the country. We've survived the ups and downs throughout the years by doing one thing very well...we take care of our customers and strive to surpass their highest expectations. We are a strong annual community supporter with donations to charities and other fund raising activities. Giving back to the local community is something we feel strongly about because without you nothing is possible. Over the years Sunset has become known as a professional organization that takes pride in the services they provide and always remembers that taking care of our customers is priority #1!
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1425 N Illinois Route 3

Waterloo, IL

62298

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Showing 1,879 reviews

November 21, 2019

Went for one.....left with two I was looking for a specific truck and Joe Hill was the man who helped me find it. My experience was amazing with him. No pressure, straightforward, v More

by jeremy.wiley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2019 -

Sunset Ford of Waterloo responded

We appreciate the great review, Jeremy! Your business and recommendation mean a lot to us. We are here for any future needs and look forward to your next visit.

November 21, 2019

Kyle helped me get a great truck. Kyle worked with me in a very friendly manner to help me get a very beautiful 2019 new F150 .. I came in looking to buy a used truck but after the d More

by Allen M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Menard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete H. , Jon Rudisill, Brad Middendorf, Julian Henson
Nov 22, 2019 -

Sunset Ford of Waterloo responded

We appreciate the great review, Allen! Thank you for sharing this with us. We are here for any future needs and hope you come back to see us.

November 15, 2019

Kyle was great to work with! No pressure and very knowledgeable. He answered every question we had above and beyond. Kyle and the rest of the team at Sunset ford in Waterloo made for a very pleasant More

by Mike and Edie
Recommend Dealer
Yes
Employees Worked With
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Springer
Nov 18, 2019 -

Sunset Ford of Waterloo responded

We love to hear this. Thanks for the great review, Mike and Edie. Please come back and see us!

November 13, 2019

Great experience! Love my new car! Joe was awesome!! The staff worked hard to find a vehicle that fit my needs ,wants and budget!! They stayed late to get my desk closed and I drove hom More

by Happycustomer
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Sunset Ford of Waterloo responded

We are so glad Joe could provide you with such a great car-buying experience. Thanks for the great review. Please come back and see us!

November 11, 2019

New truck purchase from Joe. Went to Sunset Ford only to buy a new truck from Joe. Had heard great things about Joe from several different people. He knew his product well and wor More

by DaMiKr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Sunset Ford of Waterloo responded

We are so glad Joe could provide you with a great car-buying experience. Thanks for the great review. Please come back and see us!

November 07, 2019

Enjoyed working with Joe Hill. Joe is top notch. Not pushy. Does make sure you are aware of the lifetime powertrain warranty!! A friend recommended Joe to me for a salesman becau More

by Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Rolufs
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Sunset Ford of Waterloo responded

We love to hear this, Karen. We are glad our team could provide you with a great experience. Please come back and see us!

November 02, 2019

Great experience Joe was great in handling our whole experience! My wife loves her Ford Edge. Our time at the dealership was made as comfortable as possible. More

by jaredrdavis92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Sunset Ford of Waterloo responded

We are glad that Joe was able to provide you with a great experience! Thank you for sharing this with us. We wish you many safe, happy miles.

November 01, 2019

I had a great experience at Sunset Ford and Julian was a big reason for that he was right there the whole way answering any and all questions I had and was very helpful More

by Zach
Recommend Dealer
Yes
Employees Worked With
Julian Henson
Nov 14, 2019 -

Sunset Ford of Waterloo responded

We are glad to hear Julian provided you with such a great experience at our store. Thank you for the great review!

November 01, 2019

Above and Beyond!!!!! I would like to express my appreciation and kindness to staff at Sunset Ford, especially Julian Henson, my salesperson. Julian was patient and unders More

by ICU
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Rolufs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julian Henson
Nov 14, 2019 -

Sunset Ford of Waterloo responded

We love to hear this! Thank you so much for the great review. We are glad our team was able to provide a great experience.

October 31, 2019

Excellent buying experience I highly recommend Joe Hill at Sunset Ford Waterloo for any car buying experience. Joe's knowledge of vehicles, service, and optional features made t More

by Gchorma
Recommend Dealer
Yes
Employees Worked With
Joe Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2019 -

Sunset Ford of Waterloo responded

Your business and recommendation mean a lot to us. Thank you for the great review! Please come back and see us!

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