Sunset Ford of Waterloo

Funny Business Inquired about a vehicle, dealer told me it was sold. Then phoned me 3 days later to tell me it was available again. I drove 40 minutes in rush hour Inquired about a vehicle, dealer told me it was sold. Then phoned me 3 days later to tell me it was available again. I drove 40 minutes in rush hour traffic to test drive the vehicle. Fell in love with it, filled out all the paperwork, wrote them a deposit check, shook hands on the deal and I left. The next morning, the “Salesman “ called me and told me the original customer, who had supposedly backed out of the deal, was once again interested, therefore they were obligated to sell him the truck. They offered a couple other vehicles at a considerably higher price. Do not know what they were up to, but I purchased a vehicle elsewhere. Would not recommend, terrible service and ethics. More

Happy repeat customer of Sunset Ford Waterloo. My husband and I have purchased several cars from Sunset Ford over the years... This was our first time working with Kyle and it was a very pleasant My husband and I have purchased several cars from Sunset Ford over the years... This was our first time working with Kyle and it was a very pleasant experience! It took us a few months to make our final decision and Kyle never once pressured us!!! He was always polite and really just waited for us to finally decide on what we wanted and then helped us get it done!!! 👍👍👍👍👍 More

Kyle did an OUTSTANDING JOB! was very happy with his professional salesmen experience, and knowledge of the Ford Super Duty Models! The Finance part of the deal was great, and he was very happy with his professional salesmen experience, and knowledge of the Ford Super Duty Models! The Finance part of the deal was great, and he was able to score me a free hat that not everybody gets with a vehicle. He was also able to get me a dent wizard package! Outstanding Job! When I come back and buy another vehicle I will only will deal with Kyle! More

Joe was great. Answered my questions and was fantastic in my purchase success. He's a awesome addition to the sales staff. He went beyond my expections in assisting me to have a great experience. First time my purchase success. He's a awesome addition to the sales staff. He went beyond my expections in assisting me to have a great experience. First time I used this dealership and will definately use for future purchases. Bill made the final transaction easy and eventful. Made me feel very welcomed More

Thank you for the excellent and efficient service received when purchasing my new car. I appreciated that everyone I encountered on that day gave me the specialized service that i expected. received when purchasing my new car. I appreciated that everyone I encountered on that day gave me the specialized service that i expected. More

We really appreciate Joe Hill. He was professional and we felt he tried to help us get the best deal he could. He’s an asset to Ford sales. felt he tried to help us get the best deal he could. He’s an asset to Ford sales. More

Quick and simple. Always stayed in contact with me being 2hrs away. Gave me too money for trade in as well. Trustworthy people. Great staff 2hrs away. Gave me too money for trade in as well. Trustworthy people. Great staff More

The dealership and staff are great especially Kyle Brewer. I would recommend him to anyone looking for a new or used vehicle. He is very knowledgeable about the product also. Brewer. I would recommend him to anyone looking for a new or used vehicle. He is very knowledgeable about the product also. More

Aaron is a knowledgeable service technician who was a pleasure to work with. I would recommend him to anyone who is looking to get serviced. pleasure to work with. I would recommend him to anyone who is looking to get serviced. More

Great Experience Buying a Car Just closed a deal with Joe Hill for a 2019 Edge. Wow! What a buy! Joe was really helpful with making things easy and straightforward. The enti Just closed a deal with Joe Hill for a 2019 Edge. Wow! What a buy! Joe was really helpful with making things easy and straightforward. The entire staff a Sunset Ford Waterloo made the process smooth. Joe really knows his stuff and helped us make the best deal possible. I will definitely be back. More