Sunset Ford of Waterloo

Joe Hill was courteous and had the car waiting for us to look at. We appreciate the quick response in helping us. Clinton Sowards and Bill Rolufs did a fantastic job with financing and wrapping up the sale. look at. We appreciate the quick response in helping us. Clinton Sowards and Bill Rolufs did a fantastic job with financing and wrapping up the sale. More

Great experience shopping with Tyler! Friendly and low pressure sales. Excited to walk out in our new truck and felt like he was just as excited for us. pressure sales. Excited to walk out in our new truck and felt like he was just as excited for us. More

I have used Sunset Ford for about 8 years. As my 2010 Ford F150 is very reliable, I do not need any other services, except for oil changes and regular required maintenance. The service department is very Ford F150 is very reliable, I do not need any other services, except for oil changes and regular required maintenance. The service department is very friendly and will try to work with you when scheduling service. More

Joe was great! Very helpful and took the time to explain everything thoroughly. Signing up for a test drive was easy, and the whole buying process was quick. everything thoroughly. Signing up for a test drive was easy, and the whole buying process was quick. More

Had my first oil change for my 2020 Ford F-150. Everything went just fine. Kelly was very informative and helpful. Even got a free truck wash. Thanks Everything went just fine. Kelly was very informative and helpful. Even got a free truck wash. Thanks More

I talked to Tyler on Friday afternoon and told him what I was looking for. Saturday night he called and said he just got in on a trade what he thought I could be interested in. He was right and I purchased was looking for. Saturday night he called and said he just got in on a trade what he thought I could be interested in. He was right and I purchased it on Monday. Thanks to Tyler for the great job. Couldn't be happier. 😎 More

quick service Very satisfied Front alugment on F150 After I installed struts did job while I wanted just drove in no appointment Made my day I installed struts did job while I wanted just drove in no appointment Made my day More

Not happy with Ford this is the the first sand last new vehicle I will ever buy from you I paid thousands for a lifetime warranty and in 2 years I have had a clutch issue and an evap leak and the evap leak vehicle I will ever buy from you I paid thousands for a lifetime warranty and in 2 years I have had a clutch issue and an evap leak and the evap leak was not covered because it was a hose that is bull crap in what xxx world is a gas evap leak not covered within two years of having car you should have just ate that expense now I know what to expect from ford not standing behind your vehicle I guess that 380 dollar bill is worth me not buying and me talking every single person I know out of buying a ford and by the way my parents have bought only fords their entire life until now thanks for taking an advantage of a loop hole in your warranty. Bye from an unsastified customer. More

Everything was taken care as expected. Service at the desk was friendly, vehicle was clean when repair was complete. Repairs came in just as estimated. desk was friendly, vehicle was clean when repair was complete. Repairs came in just as estimated. More

They honestly have the best in customer service!! From sales to repair service, they are top notch! Rarely do you find service advisors that goes above and beyond but Kelly did just that.... I highly reco sales to repair service, they are top notch! Rarely do you find service advisors that goes above and beyond but Kelly did just that.... I highly recommend!!!! More