Sunset Ford of Waterloo
Waterloo, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Everything was taken care as expected. Service at the desk was friendly, vehicle was clean when repair was complete. Repairs came in just as estimated. desk was friendly, vehicle was clean when repair was complete. Repairs came in just as estimated. More
They honestly have the best in customer service!! From sales to repair service, they are top notch! Rarely do you find service advisors that goes above and beyond but Kelly did just that.... I highly reco sales to repair service, they are top notch! Rarely do you find service advisors that goes above and beyond but Kelly did just that.... I highly recommend!!!! More
Joe Hill and the staff at Sunset Ford are awesome!! My husband and I were just planning to look at a car, not purchase one. But after talking with Joe, we made a purchase. They got us financed with relati husband and I were just planning to look at a car, not purchase one. But after talking with Joe, we made a purchase. They got us financed with relatively no hassles. We will definitely be returning to Sunset when it comes time to get the husbands new truck!!! Thank you again so very much Joe and the staff at Sunset!!!! More
Awesome mechanic to help work through problem with my F-350 truck. Management was also very helpful in resolving our problem. I would highly recommend this dealership! F-350 truck. Management was also very helpful in resolving our problem. I would highly recommend this dealership! More
Very friendly people. Started exactly when my appointment was scheduled. A pleasant experience. I have no reason to not continue to go to Sunset in Waterloo. was scheduled. A pleasant experience. I have no reason to not continue to go to Sunset in Waterloo. More
Not sure what the name was of the man At the desk.....but the service was excellent. Xxx xxx xxx xxx xxx xxx xxx xxx the service was excellent. Xxx xxx xxx xxx xxx xxx xxx xxx More
Nice people, convenient location, flexible drop off schedule, love the free car wash with every service appointment, very clean & well organized & up to date facility. schedule, love the free car wash with every service appointment, very clean & well organized & up to date facility. More
I purchased a 2020 F-150 King Ranch and Joe Hill was my salesperson. Joe got me the best deal possible and he was very honest and thorough. I highly recommend this dealership. Everyone there was very f salesperson. Joe got me the best deal possible and he was very honest and thorough. I highly recommend this dealership. Everyone there was very friendly. More
I can honestly say we had a great time buying a truck! We had fun we joked they answered questions we had and we will be back!! Thanks! had fun we joked they answered questions we had and we will be back!! Thanks! More
Honesty, integrity, and a true sense they were looking out to get me the best deal possible. I'm usually leary of walking through the doors; however, the best experience I've ever had at a dealership. I out to get me the best deal possible. I'm usually leary of walking through the doors; however, the best experience I've ever had at a dealership. If I could give 10 stars, I would. More