Sunset Ford of Waterloo

Overall dealership seems fine. Sales person Tyler Gallagher was friendly at first, but after not buying a vehicle from him was rude and inappropriate. Would not purchase from Tyler. Gallagher was friendly at first, but after not buying a vehicle from him was rude and inappropriate. Would not purchase from Tyler. More

Tyler was personable, knowledgeable, and helpful in the purchase of my car. Everyone I dealt with at Sunset made buying a car a pleasant experience. They treated us like family and I'd gladly look to the purchase of my car. Everyone I dealt with at Sunset made buying a car a pleasant experience. They treated us like family and I'd gladly look to them for my next vehicle. More

Waited more then 30 minutes to be waited on for a appointment that had been scheduled for 2 weeks! Very poor customer service! Hated the rudeness appointment that had been scheduled for 2 weeks! Very poor customer service! Hated the rudeness More

Tyler made this a great truck buying experience. He was super friendly and helpful. We would definitely recommend this dealership. Everyone we met was friendly! super friendly and helpful. We would definitely recommend this dealership. Everyone we met was friendly! More

First of all, the people that work for them are such friendly people. But Kelly is beyond a perfect person that really works hard for the customer. We paid our bill with a credit card and she was check friendly people. But Kelly is beyond a perfect person that really works hard for the customer. We paid our bill with a credit card and she was checking over the bill when she noticed a mistake. She us immediately to correct the. mistake . We were credited our account a cost of over $200.00... this is trujy a person with integrity. More

Quick service. Thanks for the ride home and back to pick up my vehicle. Kelly was very sociable and quick to get me checked in. up my vehicle. Kelly was very sociable and quick to get me checked in. More

Everyone was very helpful and very informative about the different cars . The process of purchasing went well. The salesman explained the controls of the car very well. Very good experience different cars . The process of purchasing went well. The salesman explained the controls of the car very well. Very good experience More

Tyler made it very easy for me to test drive the various models I was considering purchasing. He was also super friendly and did a great job following up on my questions/concerns. Everyone we worked with at models I was considering purchasing. He was also super friendly and did a great job following up on my questions/concerns. Everyone we worked with at the dealership was very friendly and helpful, in fact. Overall, a great experience! More

Excellent service good people thanks Kyle cool dude very helpful lots of lafts and jokes very cool dude thanks for helping me with my new truck helpful lots of lafts and jokes very cool dude thanks for helping me with my new truck More

Joe was very prompt in calling me after I put an inquiry regarding my trade in value. Very helpful throughout the whole process and continues to be even after the purchase of my vehicle. I truly appreci regarding my trade in value. Very helpful throughout the whole process and continues to be even after the purchase of my vehicle. I truly appreciated how up front and transparent everybody at the dealership was . There wasn't the standard dog and pony show of let me go see if I can get you more in rebates or trade in value is . Came back the first time with a good number both in rebates and trade in value. I appreciate that greatly More