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Sunrise Chevrolet Buick Pontiac GMC at Collierville

Collierville , TN

4.2
359 Reviews

4605 Houston Levee Rd

Collierville , TN

38017

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359 Reviews of Sunrise Chevrolet Buick Pontiac GMC at Collierville

November 22, 2021

Purchased a Denali 71K vechicle. First 6 months had an issue - 3 years later same issue - I have asked the Service Manager to call me - He just blew me off. I drove 2 hours to pick up the vehicle that th More

by confidential
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Service and dont remember the Service manager name
November 13, 2021

My salesman Vernon Brown was outstanding!! Very polite and patient. No pushy tactics. His mom did a great job with this gentleman. Didn’t intend to buy today but did. Start to finish about 3 hours. More

by LWilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon , jimmy and mike
Jan 20, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sunrise Chevrolet Buick GMC At Collierville, LLC. We are always more than happy to assist you if anything else comes up. Take care!

November 11, 2021

Matt Tullos in the Service Dept was professional and courteous. I was very pleased with his knowledge and helpfulness More

by raymjo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Tullos
Jan 20, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sunrise Chevrolet Buick GMC At Collierville, LLC. We are always more than happy to assist you if anything else comes up. Take care!

November 09, 2021

I was shocked today when I got a call in an hour after we dropped off my vehicle. That it was ready. Usually an oil change or a repair I had a month or so back that took all day.( both) Oil change and rear More

by Mominmemphis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken
Jan 20, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager, Tony Roberson at (901) 399-8600 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

November 08, 2021

Took SUV Monday 11-1-21 to fix Info Screen issue. I had Took SUV Monday 11-1-21 to fix Info Screen issue. I had to make contact 4 times with no resolution and picked up 11-06. Awful Communications. More

by Artie Byrd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rob Reynolds and Tony, Service Mgr.
Jan 20, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Service Manager, Tony Roberson at (901) 399-8600 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!

November 05, 2021

Very satisfied with the service Dept and always Kenneth Roebuck does a great job handling my service needs. More

by Scbb1111sb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ken Roebuck
November 02, 2021

Jeff was great to work with and was eager to help me. A great employee to have! More

by jodie.harden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Holland
November 02, 2021

Fast service and knowledgeable staff. Work was finished on time and the place was clean More

by mick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt in service
November 01, 2021

I think this is a great place to do business .The salesman was excellent nice and clean in Environment, I highly recommend this dealership. More

by moorerenee444
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Jackson Jr
November 01, 2021

Issa went above and beyond to make the process smoother and easier. He is the best there and treats you like family. Fred was also joyful and added additional fun to all of it. Love Sunrise of Collierville More

by gigi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Issa, Fred
Jan 20, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Sunrise Chevrolet Buick GMC At Collierville, LLC. We are always more than happy to assist you if anything else comes up. Take care!

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