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Sunrise Chevrolet Buick Pontiac GMC at Collierville

Collierville , TN

4.2
359 Reviews

4605 Houston Levee Rd

Collierville , TN

38017

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359 Reviews of Sunrise Chevrolet Buick Pontiac GMC at Collierville

January 27, 2023

My car was in their shop for about 3 weeks. The Communication we have this dealership is very bad waiting and waiting to talk to someone about your vehicle to get progress on your vehicle to ge More

by Wdarren2664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Start with Rob Dean, Matt Antoni
January 18, 2023

Great staff. They insured we felt comfortable with the vehicle and the financing. Are salesman Steve Burns was polite. Knowledgeable and worked to insure we found More

by tmb54646
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Burns
Jan 18, 2023 -

tmb54646 responded

Thanks for all your help with financing and trade in. We will be back soon for the wife's new vehicle

January 14, 2023

Call the Dealership one night agreed to come in. Very satisfied with my sales representative Steve Burns. Walked me through everything step by step. Made my trade easy as well as my purchase. Called More

by sgibbs_2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Burns
Jan 18, 2023 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Wow, we're glad you had such a wonderful experience with us! Thank you again for choosing Sunrise Chevrolet Buick GMC At Collierville, LLC and we hope to see you again.

January 11, 2023

They are always so professional. Went in for an oil change. Super fast ⭐️⭐️⭐️⭐️⭐️. I highly recommend More

by tngirl99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Normally Jeff I can’t remember the guys name today
Jan 18, 2023 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

It is great to hear everything was done quickly and to your satisfaction! We appreciate your positive review about your recent experience with us! Thank you again for choosing Sunrise Chevrolet Buick GMC At Collierville, LLC and we hope to see you again.

January 10, 2023

Service Dept. Extreme waits even when you set an appt. Too many other options for oil changes. Warranty work, they say you have to leave the vehicle and it w More

by Baheston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Jan 18, 2023 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Barry, thank you for bringing your experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. If you are willing, please call our Service Manager, Tony Roberson at (901) 399-8600 so we may personally address your visit. Thank you.

Jan 18, 2023 -

Baheston responded

FYI - A Message has been left for Tony Roberson, and he has still not responded. Seeing that seems to be a normal for this person. Sad...

December 21, 2022

Does not accept or match other dealership’s advertised pricing. Tacks on a 3.5% fee for using a credit card and did not disclose this fee up front. An oil change that was supposed to cost $69.95 climbed More

by Msdc
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Various,employees
Dec 23, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Thank you for sharing your thoughts with us. We strive to provide our customers with a seamless and transparent service experience at our dealership and we are disappointed to know you were dissatisfied. We consistently work to improve and we appreciate you sharing your concerns with us. If you would like to discuss this further, please contact our Service Manager, Tony Roberson at (901) 399-8600 so we can earn back your business. Thank you again.

December 20, 2022

I had a very pleasant experience. Please see Fred to handle your car purchase needs! More

by Yolondarichmond
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred Johnson
Dec 22, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Sunrise Chevrolet Buick GMC At Collierville, LLC and we hope to see you again.

December 16, 2022

Sunrise @ Collierville has THE BEST SALESMAN! THEY ARE GREAT, EXCEPTIONAL, AWESOME, EXCELLENT, BEYOND SPECTACULAR, PHENOMENAL! More

by YoYo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrell Gales and Issa Haddad
Dec 19, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

This is great to hear! Thanks for the positive review. We look forward to your next visit!

December 15, 2022

They recognized my battery problem and replaced it properly under warranty Very satisfied with the info and workmanship More

by andyfirst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Holland
Dec 17, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Thank you for the review and rating! We greatly appreciate the feedback!

December 15, 2022

They were very kind and courteous when we arrived at the dealership. They got me in very quickly and did a great job getting me back on the road as soon as possible. I will be sure and use them in the futur More

by kfreeland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken
Dec 17, 2022 -

Sunrise Chevrolet Buick Pontiac GMC at Collierville responded

Thank you so much for taking the time to leave this review of your recent experience. We're sincerely thankful for not just your patronage, but also your praise. Without customers like you, we wouldn't be able to do what we love. We look forward to working with you again in the future!

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