Sunland Ford

My experience at Sunland Ford was a great one. My sales person Fernando was very knowledgeable and friendly. I love my new Mustang, was no excited about a recall item already but the way the service was h person Fernando was very knowledgeable and friendly. I love my new Mustang, was no excited about a recall item already but the way the service was handled was excellent. I would like to have some of the financing worked out in advance so my purchase experience did not take several hours. More

I wanted to take a moment and give a shout out to you and your team at Sunland Ford. Tony Hayes and Travis Palmer were awesome to work with and made the purchase of my Bronco Sport easy and pleasant. your team at Sunland Ford. Tony Hayes and Travis Palmer were awesome to work with and made the purchase of my Bronco Sport easy and pleasant. I contacted 15 dealers around the state looking for this particular model/color and each one told me to come look at the ones on their lot. Tony was the only one who said he would check inventory and called me back the same day stating Sunland had one coming in. He made arrangements for me to reserve the car and kept me informed constantly on status and delivery dates. Travis had all the paperwork ready for me when I came in and was extremely courteous of my time and made every effort to get the sale done quickly. I have bought many cars in my lifetime and this was one of the most pleasurable purchases I have made. I am super excited for the Bronco Sport and already have had many people stop and look at it. I certainly can find it easy at the airport now! Again, kudos to you and your staff at Sunland. More

I've been here twice to have my oil changed and both times I've been pleased with the service writers and the service. Good job times I've been pleased with the service writers and the service. Good job More

My car was making a intermittent noise so I brought the car in to be check. They couldn’t find the problem because it was not consistently making the noise, so what they did was fixed my car that had a rec car in to be check. They couldn’t find the problem because it was not consistently making the noise, so what they did was fixed my car that had a recall campaign and did not charge me anything for diagnosing the car. I normally always feel I’m going to get ripped off when I take my car to the shop to get looked at but this time they treated the customer how they are supposed to be treated. They get a five star ⭐️ rating from me!!! More

The job was finished as predicted. The price for the repair was an ok price. I felt it should be a little bit cheaper but in all the service was good. repair was an ok price. I felt it should be a little bit cheaper but in all the service was good. More

Everything went terrific !Wanted a new Key Fob for my Everything went terrific ! Wanted a new Key Fob for my 2002 Ford Exp which I bought new @ Sunland and have always had it serviced there Everything went terrific ! Wanted a new Key Fob for my 2002 Ford Exp which I bought new @ Sunland and have always had it serviced there More

Both Sales & Finance Dept’s Went Above And Beyond To Get Us In What We Were Looking For!! Will Definitely Go Back For Another Vehicle. Us In What We Were Looking For!! Will Definitely Go Back For Another Vehicle. More

I bought my truck in for some warranty work. The work was completed in a very timely manner. Great job by all involved employees, I didn’t get their names. completed in a very timely manner. Great job by all involved employees, I didn’t get their names. More

Sold my car to a friend & wanted to cancel my gap insurance for a refund. Had the pink slip in my hand when going to Sunlands finance department 11/16/20. Had to fill out all kinds of paperwork provi insurance for a refund. Had the pink slip in my hand when going to Sunlands finance department 11/16/20. Had to fill out all kinds of paperwork proving i sold the car “to ensure the check would go to me”. I KNEW that sounded wrong. Ive called 3x to find out where my refund is. Spoke with Josh, finance manager 5 days ago who said he would call me. Ive called him 4x this week, no luck. Today (1/30/21) my friend that bought my car received a $2300 refund check for MY GAP INSURANCE ! Fortunately I know her and she is cashing it for me. WHAT IF I DIDNT KNOW THE NEW OWNER PERSONALLY ?!!? That money would have been GONE! This finance department is INCOMPETENT! More

This dealer is the only place I take my 2 cars they are always helpful and friendly definitely recommend them to anyone that has a ford always helpful and friendly definitely recommend them to anyone that has a ford More