Sunland Ford
Victorville, CA
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239 Reviews of Sunland Ford
I took my vehicle in on a Saturday to Quick Lane I took my vehicle in on a Saturday to Quick Lane service. Russell did a good job. Keeping me informed on timeline and quality of customer service. I took my vehicle in on a Saturday to Quick Lane service. Russell did a good job. Keeping me informed on timeline and quality of customer service. More
Great staff. Made it a pleasure to buy a Truck. All dealerships should learn from Sunland on customer service and how to treat a buyer. dealerships should learn from Sunland on customer service and how to treat a buyer. More
A very good job was done replacing the broken light fixture. Russell Moss made sure the repair was done quickly and I was in and out in a short period of time. The Escort is a 1999 model, I bough fixture. Russell Moss made sure the repair was done quickly and I was in and out in a short period of time. The Escort is a 1999 model, I bough it new, and it has over 155,000 miles on it - who could complain about a light bulb. More
Sunland was great always helpful and courteous. Daniel was an amazing advisor. Made sure my vehicles were in and out in a timely fashion. Will be having all of my other vehicle serviced here. was an amazing advisor. Made sure my vehicles were in and out in a timely fashion. Will be having all of my other vehicle serviced here. More
Jennifer Scott is an amazing Service advisor. She takes pride in communicating with her customers. Keeping customers informed. I highly recommend her in any position at the dealership. THE Best! Also Mari pride in communicating with her customers. Keeping customers informed. I highly recommend her in any position at the dealership. THE Best! Also Marilyn Smith does amazing work following up with customer satisfaction. I have the highest respect for these 2 ladies. Sunland Ford should really appreciate the extra effort Jennifer and Marilyn do representing the the dealership. Also Scott Boyd, Internet sales manager is always there to assist, Great people More
not happy once again took it for information screen blacking out and was told the techs laptop was broken so i have to wait until he buys a new laptop before my car gets repaired it is now over 2 weeks blacking out and was told the techs laptop was broken so i have to wait until he buys a new laptop before my car gets repaired it is now over 2 weeks and no updates from dealership More
We have had a truck there since July and it is still not done. I never receive updates, I have to call. They keep telling me the parts came in, then I call back and they say not all the parts, an engine doe done. I never receive updates, I have to call. They keep telling me the parts came in, then I call back and they say not all the parts, an engine doesn't come in parts- how is it 5 months later and its still not done? This is unacceptable. I regret coming to this dealership and I will never come again. More
I am perfectly satisfied and happy with my purchase with Sunland Ford! EVERYONE treated me so good! Sharon absolutely listened to what I was looking for and within my budget! Anthony, Wes and Travis helped Sunland Ford! EVERYONE treated me so good! Sharon absolutely listened to what I was looking for and within my budget! Anthony, Wes and Travis helped me achieve my goal! Thank you all for a wonderful experience and great customer service! More
Took car in for 1st maint. and also pillar trim with appt.. Maint. not done on that day due to computer klitch?? Maint. completed next day on time. Parts for pillar ordered and suppose to be in the ne appt.. Maint. not done on that day due to computer klitch?? Maint. completed next day on time. Parts for pillar ordered and suppose to be in the next week. Never received call and and have tried to reach service 4 times since and no call back. This has been 23 days. More