Sun State Ford

Sales Rep Mike Andriano I purchased a used 2016 Ford Explorer XLT from Mike Andriano and it was easily the best vehicle purchase experience I've ever had. Mike was very cour I purchased a used 2016 Ford Explorer XLT from Mike Andriano and it was easily the best vehicle purchase experience I've ever had. Mike was very courteous, conscientious of my wishes for my vehicle, honest and worked hard to find exactly what I was looking for. Mike was involved throughout the entire process until the moment I drove off the lot and made sure that I was satisfied and happy with everything. He even followed up a few days later to again make sure that everything was to my satisfaction and made himself available should the need ever arise. I would highly recommend Mike Andriano and SunState Ford to anyone looking to purchase a new or used car. His personal ethics of honesty, integrity and professionalism are second to none! Thank you Mike! More

Mike Made the Purchasing Process Painless! Mike Andriano was very helpful and personable. He asked us what we were looking for, listened to our needs and concerns, and got the car we were hopin Mike Andriano was very helpful and personable. He asked us what we were looking for, listened to our needs and concerns, and got the car we were hoping for in the color we wanted. He worked with our schedule even though it conflicted with his own schedule. Mike went the extra mile to make the purchasing process work well for all of us. And most important, he wasn't pushy. We purchased a 2020 Ford Explorer and we are happy to have it! More

Explorer / Mustang Don was great to work with he took care of everything for us on Saturday 11-30-19 for the Explorer and again on Monday 12-02-19 for my Mustang. Don ma Don was great to work with he took care of everything for us on Saturday 11-30-19 for the Explorer and again on Monday 12-02-19 for my Mustang. Don made the experience great given it a personal touch of being thoughtful and friendly and communicated the progress of the each of the cars. Thank you Don More

Don was absolutely amazing!! When I talk about excellent customer service Sun State Ford (Don) is the best!! My Car was in for 3 days and I did not have to call and find out how things were going. Don kept customer service Sun State Ford (Don) is the best!! My Car was in for 3 days and I did not have to call and find out how things were going. Don kept me informed every step of the way and went above and beyond. Thank you Sun State Ford!! More

2017 Ford Escape Rattle in the dashboard Plan to be there for the day. Was repaired in 1 hour. Great job. Frank does it again an again Thanks Rattle in the dashboard Plan to be there for the day. Was repaired in 1 hour. Great job. Frank does it again an again Thanks More

BAD.....Does not STAND behind there offers!! Father in Law found a car on there web site. Drove over from the Space Coast to look at the car..he did not like the car but test drove a truck and li Father in Law found a car on there web site. Drove over from the Space Coast to look at the car..he did not like the car but test drove a truck and like it going back and forth with the price and trade in..come up with a final offer. It was still 2,000 above he budget...He went home and talked it over with family members.....in the meantime the sales person texted his daughter and she told the sales person the price was to high and we needed to be at this price or close to it...he told her to come back and see what we can work out. She replied we will be there in a hour and half. After arriving looked over the truck again and test drove the truck we sat down to go over the price......The sales lady Frank wound NOT even honor there offer from the day before and she explained is did not know what kind of games they (their sales person was playing games... you know we get all kinds of people in here so do not get offended) WHAT..WOW.......NOW we have 3 different piece of paper with different price for the vehicle, different trade in in value with a $1,500 difference...how can a car gain and loose that much value in less than 24 hours. Also would not give the CPO on vehicle unless we pay $900 more for it. Long story short after insulting us because the first sales person did not think we were serious and they were just playing games with the price...REALLY we traveled from the Space Coast to Orlando a hour away and they want to play games....This is a big name dealership, not a buy here pay here lot. I WOULD NOT RECOMMEND THIS DEALER TO NO ONE... RUN..RUN..AWAY...AS FAST AS YOU CAN!!!! More

Highly Recomend Buying from Sunstate Ford! Best car buying experience from top to bottom! Our salesperson, the financing dept, the service & body shop are OUTSTANDING. Cannot say enough about t Best car buying experience from top to bottom! Our salesperson, the financing dept, the service & body shop are OUTSTANDING. Cannot say enough about the staff here... The FRANK treatment is worth the drive 😉. More

AWESOME Barry the salesman was amazing, knowledgeable, and very helpful. Mark the body shop manager was also amazing and very helpful They both met all our Barry the salesman was amazing, knowledgeable, and very helpful. Mark the body shop manager was also amazing and very helpful They both met all our needs. More

Excellent Care In this day of great lack of customer service, SunState goes above and beyond to listen, react and care about my concern. Without a request, a proact In this day of great lack of customer service, SunState goes above and beyond to listen, react and care about my concern. Without a request, a proactive deed was extended to my property due to a leaking oil filter which stained my new paver driveway. Manager Brad Knight and Maurice Jackson are top notch in knowledge and kindness. Thanks SunState! More

We were given the star FRANK treatment. While on vacation we blew a rod in the engine that necessitated the purchase of a new vehicle. Tony Rayas in the Service department introduced us to A While on vacation we blew a rod in the engine that necessitated the purchase of a new vehicle. Tony Rayas in the Service department introduced us to Anthony in New Car Sales Department and we were given the star FRANK treatment, everyone we met were friendly and they each gave us reliable information about our situation. They were all accessible and were in and out in a timely manner. We were never pressured into buying a vehicle and no one was overbearing. Ford Motor Company needs to use this dealership as an example of how easy car buying can be. We signed the "Lemon Law" paperwork and spoke with Kevin. He made us feel so very comfortable that we sat and spoke with him like old friends. Then we met a Finance Manager, Charles Kirkland. He gave what we asked for and nothing more, like window tinting. We signed the paperwork with a minimum of fuss and all of our questions were answered in a knowledgeable manner. All hail SUN STATE FORD!!!! More