Sun State Ford

Took my vehicle in after a minor accident, quoted 10 days to repair, vehicle took over 70 due to the numerous issues they created with the vehicle. Damaged multiple panels and accessories on the vehicle. Hoo to repair, vehicle took over 70 due to the numerous issues they created with the vehicle. Damaged multiple panels and accessories on the vehicle. Hood was damaged, Door the paint was burned, the front bumper And shocks were damaged with caustic chemicals and refused to replace them! When they finally delivered vehicle back it had 2 mis matched headlights, 1 chrome 1 black. Management is non existent and will ignore you. 70 days 4 repaints the color is still way off. Heavy orange peel, trash in the clear coat, over spray. Any issue you can expect I experienced in the 70 day ordeal. More

Made a morning appointment for scheduled service on my truck. Maurice was my service advisor. Have dealt with him on a prior visit and will always request him. Super nice and helpful. Was given a shuttle truck. Maurice was my service advisor. Have dealt with him on a prior visit and will always request him. Super nice and helpful. Was given a shuttle lift back to work by an equally nice gentleman. Had my truck ready to be picked up by noon. It was extremely clean inside which hasn’t always been the case with other repair shops. Very good experience overall. More

Don Raymond took fantastic care of making sure the brakes were replaced properly on my F150 4x4. He kept in contact with me so my vehicle was ready for pickup when I needed it. were replaced properly on my F150 4x4. He kept in contact with me so my vehicle was ready for pickup when I needed it. More

Maurice in the service Dept. gave excellent care, it was a pleasure to have him work with me, thank you Sun State ford for having such efficient employees. a pleasure to have him work with me, thank you Sun State ford for having such efficient employees. More

A special thanks to Maurice in the service department for having exceptional customer service and for always taking great care of my vehicle over the past 9 years. having exceptional customer service and for always taking great care of my vehicle over the past 9 years. More

Don went above and beyond to help me with a lug nut problem that Ford should have taken care of long ago. I appreciate the extra steps he took to help me with this. problem that Ford should have taken care of long ago. I appreciate the extra steps he took to help me with this. More

Don took fantastic care of my truck needs as always. He is a pleasure to work with. The repairs to the A/C controls work like the original equipment, is a pleasure to work with. The repairs to the A/C controls work like the original equipment, More

Excellent service by Donald, kept me informed, answered my questions and exceeded my expectations. Will certainly ask for Donald again. Even got me out 2 hours quicker than i expected. my questions and exceeded my expectations. Will certainly ask for Donald again. Even got me out 2 hours quicker than i expected. More

Don took my call for service, he gave me several choices. For day and time. When I arrived for my appointment ,he greeted me and listened to the type of service that I wanted and any other concerns that I ha For day and time. When I arrived for my appointment ,he greeted me and listened to the type of service that I wanted and any other concerns that I had. I was able to watch the tech from the cafe window. He did an excellent job and a few extra little things. Great job. This is a report from someone how is retired from 50 years in the automotive industry. More

Excellent service. Thanks Giovany and Chris. Giovany Excellent service. Thanks Giovany and Chris. Giovany kept me abreast of cars in my price range. Will recommend to my friends. Thanks. 2021 For Excellent service. Thanks Giovany and Chris. Giovany kept me abreast of cars in my price range. Will recommend to my friends. Thanks. 2021 Ford Explorer. More