Sun State Ford

Service Problems The first oil change is free and comes with grease on the floor mat. My last visit took a week to replace the wiper switch. On one visit the tire pres The first oil change is free and comes with grease on the floor mat. My last visit took a week to replace the wiper switch. On one visit the tire pressure was checked and the next day I had a warning light that one was low. There is a problem every time. I have written letters with no response. I have talked to the service manager. This one is closer to my home but I drive to another dealer for service. More

Another awesome "FRANK" experience! There is another Ford dealership within 5 miles of my home, but I bought my Focus at SunState because of a horrible experience with the local one. Th There is another Ford dealership within 5 miles of my home, but I bought my Focus at SunState because of a horrible experience with the local one. That was four years ago and I drive the 20+ miles to SS for everything that needs to be done. Tony treats me like I am his grandmother! Everyone is courteous (genuinely) and efficient. Thanks for another great visit! More

Had a recall, I have never had a bad experience and everyone is so kind and caring that they have done a good job. when I bought the car salesperson and everyone in I have never had a bad experience and everyone is so kind and caring that they have done a good job. when I bought the car salesperson and everyone in that process was great. More

Excellent experience The service was fast and accurate. They made me feel welcome. Discussed choices, options, payments, etc. Everything felt upfront and honest. I had a v The service was fast and accurate. They made me feel welcome. Discussed choices, options, payments, etc. Everything felt upfront and honest. I had a very good experience here and would but another vehicle from them again. More

Crash repair The collision repair shop was spotless. Everybody who came in, was attended to quickly. The personnel were as cordial as friends.The whole team worked The collision repair shop was spotless. Everybody who came in, was attended to quickly. The personnel were as cordial as friends.The whole team worked together to make my experience effortless for me. Besides making the repair, they made the calls (insurance company and rental car). They took care of my rental car. And the whole time, they treated me as if I were their own grandmother. More

Great experience I brought my Taurus in for an air conditioning problem. I dealt with Mr. Maurice Jackson, service consultant. He is very personable and friendly. He k I brought my Taurus in for an air conditioning problem. I dealt with Mr. Maurice Jackson, service consultant. He is very personable and friendly. He kept me apprised of the progress of the repair process of my car. I only take my Taurus to Sun State Ford for all service because of the way Mr. Jackson has treated me. I highly recommend Sun State Ford to anyone. More

The works in the service department The service employees are wonderful and take their time in explaining how long I might have to wait. Service is always GREAT> I tried another dealer The service employees are wonderful and take their time in explaining how long I might have to wait. Service is always GREAT> I tried another dealer and was very disappointed and have not returned there. More

Great Service! The service was great and my service advisor Tony made sure I was taken care of. I would highly recommend Sunstate ford for your oil changes and servi The service was great and my service advisor Tony made sure I was taken care of. I would highly recommend Sunstate ford for your oil changes and service needs. More

amazing buying experience. I have bought my last three vehicles at Sun State Ford and every time it was an amazing experience. John Prosser is a perfect salesman and has full kn I have bought my last three vehicles at Sun State Ford and every time it was an amazing experience. John Prosser is a perfect salesman and has full knowledge of every vehicle I was shown. I highly recommend this dealership. More

Service Work I want to thank Tony my service advisor for helping on my vehicle needs. Also, I want to thank the Tech David for the work he performed. I have talked I want to thank Tony my service advisor for helping on my vehicle needs. Also, I want to thank the Tech David for the work he performed. I have talked to Tony for various issues and each time he is informative and knows his Ford products. He will make you feel at home. Also, I know David, had a big job on my vehicle since he had to pull the dash out and the interior looks great like it never was taken out. I'm very pleased with the people at Sun State. Very professional! I recommend if you need work to be done, go to Sun State Ford! More