Summit Automotive Ford

Frankly Brian the sales representative pushed hard for the up sell extended warranties see also did not want to work with us to offer me a value for my a $6,000 trade-in vehicle. The ussual suspects in the up sell extended warranties see also did not want to work with us to offer me a value for my a $6,000 trade-in vehicle. The ussual suspects in the back room did not want to work with me and told me to sell my used car someplace else. I ended up buying a vehicle through them anyway and after I sign the paperwork to get my vehicle it was a chore to pick it up, (salesperson was no where to be found), I was told it would take 30 minutes I was at the dealership for 3 hours because nothing was ready for me. I had to listen to the extended warranty pitch 2 more times and was even told by the finance manager that it was mandatory that she had to tell me about it! You can do business here but it's going to be very very painful and you're not going to get good service or a good deal. More

This is a follow up review to my initial review a few days ago. After much frustration and consideration (only because the truck we wanted came back on the market) we met with Gabriel a new sales man w days ago. After much frustration and consideration (only because the truck we wanted came back on the market) we met with Gabriel a new sales man who was very considerate and knowledgeable. Thank you G- we appreciate the time and effort you put in for us and I love your hair don't change it!. With that being said we still have some reservation about our initial experience and the final manager who tried to sell us a very over priced extended warranty. We contacted Ford directly and found they offer a much better EW for thousands less. Sorry I couldn't remove my initial rating. Also the people we worked with are not listed on the employee pictures below. More

Have purchased several vehicles from them. Great to work with! very happy with the service we received. Great to work with! very happy with the service we received. More

Polite Thorough Answered all questions Friendly Road with us on a test drive and reviewed any new items we were unsure of with us on a test drive and reviewed any new items we were unsure of More

Great people and a great place to purchase a vehicle from! Will be back again! from! Will be back again! More

late car delivery from ford, but the dealership kept good updates on what was going on. updates on what was going on. More

Great buying experience. Friendly and personable staff. Clean show room. Willing to go the extra mile to make your buying experience easier and better. Friendly and personable staff. Clean show room. Willing to go the extra mile to make your buying experience easier and better. More

Did the deal over the phone. They made it very easy. Drove 8 hours one way to pick up they made the paper work very fast so I could turn around and head back. Didn't need to haggle on price. Was a very Drove 8 hours one way to pick up they made the paper work very fast so I could turn around and head back. Didn't need to haggle on price. Was a very easy purchase. Would make the drive again to deal with them. More

They were very enjoyable to work with. Never felt pressured by the sales team! Would definitely recommend them if your looking for a different vehicle pressured by the sales team! Would definitely recommend them if your looking for a different vehicle More

Dan was a great help...bought out of state...he sent pictures of every little blemish... I'm 58..old school..but he really made me feel at ease...Got my G.T.O.shipped and received yesterday... no surpri pictures of every little blemish... I'm 58..old school..but he really made me feel at ease...Got my G.T.O.shipped and received yesterday... no surprises...Thank you...MZ..❤🙏✌ More