Suburban Toyota of Farmington Hills

Dealership was very inviting and at the same time very personal when discussing our Highlander with Peter Soloman. Details were explained to us in a friendly way and our questions addressed completely. Re personal when discussing our Highlander with Peter Soloman. Details were explained to us in a friendly way and our questions addressed completely. Really, everyone was there to help and that was much appreciated. After arriving at our out the door price all recalls were to be updated later and Peter even wanted to deal our Highlander to our home in Findlay Ohio. What service!! The extended warranty was adjusted to meet our concerns making us feel more secure in knowing that our Highlander could be maintained in good order. Overall a very pleasant experience. Thanks. More

I came in to look at a car that was 3grand. I test drive I ask if I could put a deposit down and come back that following Wednesday….. they said they couldn’t hold cars more then 24hours. I sai I test drive I ask if I could put a deposit down and come back that following Wednesday….. they said they couldn’t hold cars more then 24hours. I said that was fine, I booked an appointment on Tuesday to put the deposit down and do the paperwork so all I had to do is bring my plate Wednesday. I go in and he acts like he doesn’t know he has an appointment with me and unorganized. Frankly his whole customer service was sloppy from the beginning, I personally think it’s because it’s a 3k car and not a lot commission. Then I walk out and he proceeds to call me and say he’s not wrong for not knowing he had an appointment and said the person. The whole time I’ve delt with him has been like I’m selling the car to myself…. More

Sergio was a great salesman. He was helpful without being pushy, which I appreciated. The entire process only took a few hours. Thanks Sergio! Love my Tundra! He was helpful without being pushy, which I appreciated. The entire process only took a few hours. Thanks Sergio! Love my Tundra! More

Pete was great at communicating with me while waiting for my car to come in. my car to come in. More

Roger did a great job for us! He took care of us and guided us through everything smoothly. He took care of us and guided us through everything smoothly. More

They were very welcoming all the way through our car buying experience. We are so happy to be owners of a new Toyota Camry. Zoe Ruffin made us feel at home right away. She is an awesome salesperson. I r buying experience. We are so happy to be owners of a new Toyota Camry. Zoe Ruffin made us feel at home right away. She is an awesome salesperson. I recommend this dealership. More

Friendly but not pushy. Fantastic service from Robert. Highly recommend dealer and salesman. Great experience! Fantastic service from Robert. Highly recommend dealer and salesman. Great experience! More

Don made the buying process a very pleasant experience. He made sure everything went smooth from start to finish. He did an excellent job of showing me and explaining all the features of the new Sienna. He made sure everything went smooth from start to finish. He did an excellent job of showing me and explaining all the features of the new Sienna. His communication was excellent. I would highly recommend buying a car from Don and Suburban Toyota. Overall, I was extremely satisfied with zero complaints. More

I got a used Highlander. Awring was wonderful! She was patient and listened to my needs. They allowed me to get a very thorough inspection and took care of the things my mech Awring was wonderful! She was patient and listened to my needs. They allowed me to get a very thorough inspection and took care of the things my mechanic found and the price was reasonable for what I got! Very seamless process. More