Suburban Toyota of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,032 reviews
Awring was wonderful to work with. She was very knowledgeable about the vehicle and made the process as smooth as possible to get me into my new RAV4. She was very knowledgeable about the vehicle and made the process as smooth as possible to get me into my new RAV4. More
Very hardworking and dedicated person. It was nice working with him. Thank you for all the support and making the vehicle buying experience a success for a newcomer like myself. Please con It was nice working with him. Thank you for all the support and making the vehicle buying experience a success for a newcomer like myself. Please continue the good work. More
He’s a great great man and help me to find what I want thanks thanks More
Highly rated customer focused dealership! Responded to inquiries promptly and worked to resolve my concerns with courtesy and respect. Responded to inquiries promptly and worked to resolve my concerns with courtesy and respect. More
Everyone there was courteous and responsive. My sales person did a great job finding us the vehicle that we wanted and we’re so grateful to have it in the timeframe that we needed. My sales person did a great job finding us the vehicle that we wanted and we’re so grateful to have it in the timeframe that we needed. More
Robert made sure that I got the best deal. He made my purchase smooth. He was transparent throughout, listened to my needs and suggested me the best. He made my purchase smooth. He was transparent throughout, listened to my needs and suggested me the best. More
Robert was really accommodating and affable. He entertained us and make the transaction very smooth! We will surely do more business with them. He entertained us and make the transaction very smooth! We will surely do more business with them. More
Excellent service from Awring Ahmed. She spends good time with my RAV4 purchase and very nice coordination from her . Also she gave me good discount. Sales manager James Gerrard he is She spends good time with my RAV4 purchase and very nice coordination from her . Also she gave me good discount. Sales manager James Gerrard he is very good and approved my discount as well promise me to give good price for remote start. Overall I recommend this Suburban Victory Toyota dealer- Farmington Hill location. Thanks again Awring and James I hope the same qualities of service will be provided if required in future. More
Mr. Rowe, I hope you, your coworkers, and your GM Mr. Cody Adams read this review. My hope is for you to reflect on your behavior regarding how you treat people and learn. If you don't like your job - Cody Adams read this review. My hope is for you to reflect on your behavior regarding how you treat people and learn. If you don't like your job - quit! But as long as you're getting paid, step up to the plate. I'm certain your leadership expect you to earn your salary, or at least make an effort. I will gladly speak to you or any member from your leadership team. You have my contact information. Below is my experience with Mr. Rowe: If you leave a message, don't expect a call back from Mr. Rowe (if he's already got your money) - unless he needs something from you. One of the poorest customer service as demonstrated by a professional. It took Mr. Rowe 3 weeks to return my call, and then only to tell me that the bank had not paid the dealership and asked me to (help him) call the bank to make things right. Furthermore, Mr. Rowe forgot to send me my registration, and I have yet to receive it 4 weeks later as of the date of this post. (9/7/2023). More
I got excellent service from Awring at Suburban Toyota! Thank you for the fantastic service! Thank you for the fantastic service! More