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Suburban Toyota of Farmington Hills

Farmington Hills, MI

4.8
2,134 Reviews
From New and Used Sales to Parts and Service, Suburban Toyota of Farmington Hills Aims to Provide a Truly Stellar Automotive Experience There are numerous reasons why drivers choose Suburban Toyota of Farmington Hills. Proudly serving Farmington Hills, Livonia, Southfield, Novi and West Bloomfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail. That means you can expect to learn all of the features of the specific new Toyota RAV4, Camry, Corolla, Sienna or Tacoma you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs. At Suburban Toyota of Farmington Hills, our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Farmington Hills. Suburban Toyota of Farmington Hills truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 25000 Haggerty Rd, Farmington Hills, Michigan today.
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25000 Haggerty Rd.

Farmington Hills, MI

48335

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Showing 2,134 reviews

March 24, 2024

My daughter purchased a vehicle from Suburban Toyota in July 2023. Their salesman Nicholas Rowe committed fraud by adding a warranty to the sales contract for $3400 that we did not discuss. They agreed to More

by tfoley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malik Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Gilbert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Levy, Nicholas Rowe
Mar 27, 2024 -

Suburban Toyota of Farmington Hills responded

Thank you for sharing your experience. I regret to read about the issues you've been experiencing. I would like to invite your daughter to discuss this with me directly at their convenience, so we can address these concerns properly. Thank you, Karl Stuef - Sales Manager - 248-991-8631

May 21, 2024 -

tfoley responded

We spoke with Cody Adams in response to his request for us to contact him for a resolution. He asked us to forward all our documentation support, which we did on April 24, 2024. We have received no response via email nor after calling and leaving messages. We included the email that Nicholas Rowe sent stating they had processed the warranty refund and would send it to the credit union promptly in October of 2023. Also, a series of repair orders, one of which states they never fixed the catalytic converter or the 02 sensor (we had a "we owe you" for the 02 sensor) after stating they did and providing a repair order which states the repair was done. The second repair order says they did not have the tools to complete the repair, so which one is it? Did the repair happen or not? The check engine light says not.

Jun 27, 2024 -

tfoley responded

We are now filing a lawsuit since contractually we have 365 days to file a lawsuit, and there have been no attempts from the dealer to resolve our issues.

March 24, 2024

I wanted to add,the nice young gentlemen she was training,did an excellent job too.He was a genius with technology,and just a very nice, patient person.Same with the young man in the credit departme More

by Ccrl86@hotmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Awring Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Suburban Toyota of Farmington Hills responded

We're so glad to know that our team at Suburban Toyota of Farmington Hills provided you with a great experience! It's wonderful to see how much you appreciated their professionalism and patience. Thank you for your kind words, we hope to serve you again in the future!

March 23, 2024

"I recently purchased a used car through the sales agent, Awring Ahmed, and the process was incredibly smooth. Awring took care of every detail, making the entire experience seamless and stress-free. Highly More

by KAJABABU.MOHAMMED
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Awring Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Zoellener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Suburban Toyota of Farmington Hills responded

We're delighted to know that your car buying experience was smooth and stress-free with the help of Awring! Your recommendation means a lot to us here at Suburban Toyota of Farmington Hills. Enjoy your new ride!

March 22, 2024

Straight up, honest, easy to do business with very happy with my new Camry hybrid! More

by Bryon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Guthrie, Michael Joh
Mar 22, 2024 -

Suburban Toyota of Farmington Hills responded

We're thrilled to hear about your positive experience, Bryon! At Suburban Toyota of Farmington Hills, we strive to provide straightforward and honest service, making the car-buying process as easy as possible. Enjoy your new Camry Hybrid and thank you for choosing us! We look forward to seeing you back here next time. Safe travels!

March 22, 2024

Khristian was a great salesman. Answered all of our questions and was very knowledgeable about the vehicles. I will definitely see him again. More

by Timbedell61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristian Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Suburban Toyota of Farmington Hills responded

Tim, we're glad to know Khristian provided you with such a positive experience at Suburban Toyota of Farmington Hills. We look forward to your next visit!

March 22, 2024

Khristian was very easy to work with and remained transparent throughout my sales transaction! I would recommend or refer him to anyone else looking to purchase a Toyota. More

by JF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Khristian Goode
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Joh
Mar 22, 2024 -

Suburban Toyota of Farmington Hills responded

JF, we're glad to know Khristian provided a transparent and easy experience at Suburban Toyota of Farmington Hills. Thank you for your recommendation!

March 22, 2024

Outstanding staff! smooth and easy! Clean dealership. I would recommend Aiyad to anyone looking for a great experience. More

by sarkin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiyad Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Suburban Toyota of Farmington Hills responded

Sarkin, we're delighted to know that Aiyad and our team at Suburban Toyota of Farmington Hills provided you with an outstanding experience. Thank you for your recommendation!

March 21, 2024

This has been the best experience buying a car we could have hoped for — Yousuf was incredibly helpful and friendly. Thank you Suburban Toyota! More

by jlupo97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waqas Yousuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2024 -

Suburban Toyota of Farmington Hills responded

We're delighted to know that you had a great car-buying experience with us at Suburban Toyota of Farmington Hills! Your kind words about Yousuf and our team are greatly appreciated. Enjoy your new ride!

March 19, 2024

Waqas made the car buying process extremely easy - I’ve never had this process go so smoothly and he was great to work with More

by KristenML
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waqas Yousuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salata
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2024 -

Suburban Toyota of Farmington Hills responded

Thank you, Kristen, for sharing your positive experience with us! We're thrilled to hear that Waqas made the car buying process easy and enjoyable for you at Suburban Toyota of Farmington Hills. Providing a smooth and seamless experience for our customers is always our goal, and we're delighted that Waqas was able to assist you effectively. We appreciate your feedback and look forward to serving you again!

March 15, 2024

Mickey took the time to explain how to use all the features on my car. Totally different from a Chevy to Toyota. He Never rushed me. More

by Cherylm10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Zoellener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Suburban Toyota of Farmington Hills responded

We're glad to know that Mickey was able to help you understand all the features of your new Toyota. It's important for us at Suburban Toyota of Farmington Hills that our customers feel comfortable and unrushed. Enjoy your ride!

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