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Suburban Toyota of Farmington Hills

Farmington Hills, MI

4.8
2,029 Reviews
From New and Used Sales to Parts and Service, Suburban Toyota of Farmington Hills Aims to Provide a Truly Stellar Automotive Experience There are numerous reasons why drivers choose Suburban Toyota of Farmington Hills. Proudly serving Farmington Hills, Livonia, Southfield, Novi and West Bloomfield, our teams of sales advisors, service technicians and financing experts are trained with one focus in mind: addressing each of your needs with the utmost respect, care and attention to detail. That means you can expect to learn all of the features of the specific new Toyota RAV4, Camry, Corolla, Sienna or Tacoma you're interested in. In the market for a used car? Our team will be happy to fill you in on each of the reliable options in our inventory. And when the time comes for you to drive home your next car, our auto finance team is standing by with solutions to fit your individual needs. At Suburban Toyota of Farmington Hills, our commitment to excellence does not end with the sale, though. In order to ensure a positive ownership experience, we staff an onsite auto service and repair department. And for those of you who prefer to perform their own work, we also maintain a vast collection of auto parts for sale in Farmington Hills. Suburban Toyota of Farmington Hills truly has every one of your automotive needs covered. The only question left now is how we can best serve you. To take advantage of any one (or more) of our services, be sure to contact us today. Or, stop by and see us in person at 25000 Haggerty Rd, Farmington Hills, Michigan today.
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25000 Haggerty Rd.

Farmington Hills, MI

48335

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Showing 2,029 reviews

May 01, 2024

I went there on Saturday and I could buy the car so quickly and Issa was very helpful with guiding me through the steps. More

by Ali
Recommend Dealer
Yes
Employees Worked With
Issa Naalbandyan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Suburban Toyota of Farmington Hills responded

It sounds like you had a smooth and efficient car-buying experience at Suburban Toyota of Farmington Hills, Ali! Issa's guidance surely made the process easier for you. If you have any questions or need further assistance, don't hesitate to reach out. Enjoy your new car!

May 01, 2024

Very straight forward. Everything was prepared when we got there. Very helpful and courteous. Informative. More

by ronnieharsh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waqas Yousuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Suburban Toyota of Farmington Hills responded

Ronnie, It's great to hear that your experience at Suburban Toyota of Farmington Hills was smooth and efficient! Straightforward service and preparedness can make all the difference in the car-buying process. If you ever need assistance in the future, feel free to reach out. Enjoy your new ride!

April 27, 2024

Yousuf was very patient and Helpful while working with me during my hunt for a vehicle and successfully was able to find something I liked. More

by eskridgex
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waqas Yousuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Suburban Toyota of Farmington Hills responded

We're glad to know that Yousuf was able to assist you in finding the perfect vehicle at Suburban Toyota of Farmington Hills. Thanks for sharing your positive experience with us!

April 26, 2024

They did a FABULOUS job putting me into my new Tacoma! Dealership is a good distance from my house and they made sure I was leaving in my my new TACOMA and not having to return another day. Thank you Ga More

by Luvlelee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
GARRETT STEVENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Suburban Toyota of Farmington Hills responded

Luvlelee, we're delighted to know you had a fabulous experience with Garrett and our team at Suburban Toyota of Farmington Hills. Enjoy your new Tacoma! Thanks for the review.

April 26, 2024

I recently had the pleasure of purchasing a 2024 Toyota Corolla SE from Suburban Toyota of Farmington Hills, and I couldn't be more pleased with the experience. Aiyad Ahmed, our sales consultant, was an ab More

by Anonymous
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aiyad Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Salata
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Suburban Toyota of Farmington Hills responded

We're delighted to know that you had a great experience with Aiyad and our team at Suburban Toyota of Farmington Hills. It's fantastic to learn the purchase process was smooth, transparent, and enjoyable for you! Enjoy your new 2024 Toyota Corolla SE! We hope to see you again soon.

April 26, 2024

Waited months for the 2024 Tacoma’s to begin shipping. Communication from my sales person was good and I ended up with the truck I wanted. More

by Commercebob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
GARRETT STEVENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2024 -

Suburban Toyota of Farmington Hills responded

We're glad to know you had a positive experience and that our team at Suburban Toyota of Farmington Hills was able to help you get the 2024 Tacoma! We appreciate your patience during the wait. Enjoy your new truck!

April 26, 2024

Garret my salesman was extremely excellent. Helped me with applications in my car. Car is fantastic. More

by chwerney
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Awring Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aiyad Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
GARRETT STEVENS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Received text that car was on lot, Michael Joh
Apr 30, 2024 -

Suburban Toyota of Farmington Hills responded

We apologize for any miscommunication regarding the availability of the car with the JBL sound system. To address your specific concerns about the availability of the car and the JBL sound system, we recommend reaching out directly to our dealership's sales manager or customer service team. They will be able to provide you with accurate information about the current availability of the car you're interested in and assist you with any questions or concerns you may have. Thank you for bringing this to our attention, and we apologize for any inconvenience this may have caused. Best, Karl Stuef - Sales Manager - 248-991-8631

April 25, 2024

He was very accommodating and nice. He made it easy and smooth in purchasing my car. More

by Tsgatecrasher
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Waqas Yousuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2024 -

Suburban Toyota of Farmington Hills responded

It's great to hear that your experience at Suburban Toyota of Farmington Hills was smooth and easy, especially with accommodating and pleasant service. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know!

April 23, 2024

Awring is definitely very experienced and lots of patience. I never felt rushed throughout the process. More

by KAM093
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Awring Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Beidoun
Apr 23, 2024 -

Suburban Toyota of Farmington Hills responded

We're glad to know you had a positive experience with Awring at Suburban Toyota of Farmington Hills. We always aim for our customers to feel comfortable and unrushed during their visit. Thanks for your review!

April 22, 2024

Buying my car at Suburban Toyota in Farmington Hills has been one of the single most worst experiences of my life. I have had my car going on 4 months now and it has broken down 4 times. I wasn't crazy abou More

by shaywray71
Recommend Dealer
No
Employees Worked With
Issa Naalbandyan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Suburban Toyota of Farmington Hills responded

We're truly sorry to hear about the challenges you've faced with your Chevy Cruze and the experience you've had at our dealership. It's never our intention to leave our customers feeling disappointed or unheard, and we apologize for any frustration or inconvenience this situation has caused you. We understand the importance of trust and reliability when purchasing a vehicle, and we regret that your experience did not meet your expectations. We take customer feedback seriously, and we will address your concerns internally to ensure that we improve our processes and communication moving forward. Please know that we value your business and your satisfaction, and we would like the opportunity to make things right. Our team is here to assist you, and we encourage you to reach out to us directly so that we can discuss how best to resolve this situation. Thank you for bringing this matter to our attention, and we appreciate your feedback as it helps us to better serve our customers in the future. Best, Karl Stuef - Sales Manager - 248-991-8631

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