Suburban Toyota of Farmington Hills

A Dealership Experience That Changed My Mind! Coming from a family that has notoriously avoided dealerships, I was hesitant about leasing a car for the first time. I had walked into other deal Coming from a family that has notoriously avoided dealerships, I was hesitant about leasing a car for the first time. I had walked into other dealerships and didn’t get the same warm greeting or team-oriented feel that I experienced at Suburban Toyota of Farmington Hills. But Sales Manager James Gerrard and Sales Consultant Malik Green completely changed my perspective. Malik was incredibly patient with my needs and mindful of my budget, even though I showed up at a time when he had multiple other customers. He never made me feel rushed and took the time to help me secure a student discount, which I really appreciated. His professionalism and attentiveness made the entire process smooth and stress-free. James and Malik clearly function as a team that genuinely cares about their customers. They weren’t just trying to sell me a car—they wanted to ensure I was in a safe, reliable vehicle that fit my needs. Their personable approach, transparency, and dedication to making sure I felt confident in my decision made all the difference. I’ve been going through them since 2021, and I hope James and Malik are always there because I wouldn’t want to go anywhere else. If you’re like me and have hesitated to go through a dealership, I highly recommend working with this team—they truly care! More

A Dealership Experience That Changed My Mind! Coming from a family that has notoriously avoided dealerships, I was hesitant about leasing a car for the first time. I had walked into other deal Coming from a family that has notoriously avoided dealerships, I was hesitant about leasing a car for the first time. I had walked into other dealerships and didn’t get the same warm greeting or team-oriented feel that I experienced at Suburban Toyota of Farmington Hills. But Sales Manager James Gerrard and Sales Consultant Malik Green completely changed my perspective. Malik was incredibly patient with my needs and mindful of my budget, even though I showed up at a time when he had multiple other customers. He never made me feel rushed and took the time to help me secure a student discount, which I really appreciated. His professionalism and attentiveness made the entire process smooth and stress-free. James and Malik clearly function as a team that genuinely cares about their customers. They weren’t just trying to sell me a car—they wanted to ensure I was in a safe, reliable vehicle that fit my needs. Their personable approach, transparency, and dedication to making sure I felt confident in my decision made all the difference. I’ve been going through them since 2021, and I hope James and Malik are always there because I wouldn’t want to go anywhere else. If you’re like me and have hesitated to go through a dealership, I highly recommend working with this team—they truly care! More

Issa and his manager Joey, and a southern gentleman who I could not remember the name of have been the most helpful, honest and sincere. This is why I feel Toyota & suburban has a whole new look in my eyes, could not remember the name of have been the most helpful, honest and sincere. This is why I feel Toyota & suburban has a whole new look in my eyes, just do to the overall experience I’ve had for all of these gentleman. Complete sincerity and integrity, earned my respect! Issa is probably the best salesman to ever exist as well! 100/100 More

Yousuf and Joe were extremely helpful and made the entire leading process so simple. Thank you!! leading process so simple. Thank you!! More

Overall our experience is very good during this buying process. Aiyad is very friendly and efficient. process. Aiyad is very friendly and efficient. More

Easy. Smart approach. Market value. Great service. Said what he’d do. Did what he said. Smart approach. Market value. Great service. Said what he’d do. Did what he said. More

Yousuf was very helpful and professional. I had a bad experience at a Honda dealership the day before and Yousuf was able to get me a deal and in a brand new car for the same price isn’t less I had a bad experience at a Honda dealership the day before and Yousuf was able to get me a deal and in a brand new car for the same price isn’t less than 24 hours! Highly recommend Yousuf and Suburban Toyota More

It was amazing working with everyone specially Awring. From the start to finish she was friendly, professional, and genuinely made the process seamless. The level of customer service was top-notch, and th From the start to finish she was friendly, professional, and genuinely made the process seamless. The level of customer service was top-notch, and they made sure all our questions were answered without any pressure. More

I had very good experience with Yussuf. I got a good deal on Toyota RAV4. I got a good deal on Toyota RAV4. More

Experience was very good with Yousuf, he was very patience and informative. Overall experience was very positive. patience and informative. Overall experience was very positive. More