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Suburban Ford of Troy
Troy, MI
237 Reviews
Ford Dealership in Troy, MI
Suburban Ford of Troy serves Sterling Heights, Royal Oak, Madison, and Warren, Michigan. We have a staff that is dedicated to providing you with an excellent car-buying experience. From our sales team to our finance department to our service, parts, and collision center, we are your one-stop shop for everything Ford. No matter whether you are looking for the newest model, a quality used vehicle, or a certified pre-owned Ford, we want you to feel confident about your decision.
Exceptional Selection
We have all the latest models in our exceptional selection of new Fords. You may be interested in an F-150 that will get the job done as your everyday truck or the new EcoSport for a comfortable and fuel-efficient vehicle on your daily commute. Our selection allows you to pick the perfect trim and package that you desire.
Our exceptional selection doesn't stop at new Fords, either. You can search our huge inventory of used and certified pre-owned vehicles for the car, truck, van, or SUV that is right for you. Ford currently has every type of truck or SUV that you could need, and Suburban Ford of Troy will help you find just that.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 237 reviews
December 16, 2024
Alante was very courteous when I met him. He was clear in his interaction and took care of my request and he made sure to drop my car at my office location after the service. My overall exper He was clear in his interaction and took care of my request and he made sure to drop my car at my office location after the service. My overall experience was very good. I will continue to use Suburban ford service for all my vehicle needs. More
by Anil4371
Employees Worked With
December 13, 2024
Customer service was great. Service was complete in a timely manner. Nice, clean facility with all the amenities. Highly recommend. Service was complete in a timely manner. Nice, clean facility with all the amenities. Highly recommend. More
by schoi500
Employees Worked With
December 11, 2024
Joe was awesome. So helpful and always gave me consistent updates on the status of my Expedition! Every time I come in for service or oil changes I ask for Joe So helpful and always gave me consistent updates on the status of my Expedition! Every time I come in for service or oil changes I ask for Joe More
by Frank Z
December 10, 2024
Alante met my expectations of a a great service rep. Greeted me warmly and advised on current and future maintenance items. Greeted me warmly and advised on current and future maintenance items. More
by davidazak1163
Employees Worked With
December 07, 2024
Owning a custom 6dr F250 can make it difficult to find parts. Thankful i met Kurt at Elder Ford he takes the necessary time to help me find the parts I need. Always enjoyable to deal with he will always b parts. Thankful i met Kurt at Elder Ford he takes the necessary time to help me find the parts I need. Always enjoyable to deal with he will always be my first call Thank you Kurt Hite! More
by Jeremy Madill
Employees Worked With
December 06, 2024
Alante was extremely professional, timely and thorough in managing my service repair. He kept me up to date on the progress of my service repair and provided an overall great customer experience. I will be managing my service repair. He kept me up to date on the progress of my service repair and provided an overall great customer experience. I will be going back to this dealership and specifically to Alante for my next vehicle service. More
by blowerymsu
Employees Worked With
November 20, 2024
Customer service is always top notch. Parts department always goes above and beyond what is needed. I have never been told I couldn't help or find the service I was needed. Parts department always goes above and beyond what is needed. I have never been told I couldn't help or find the service I was needed. More
by stevendykes69
November 13, 2024
Great dealership! Gus, Nicole, and PJ were nothing short of awesome on our recent visit when we purchased a used Ford Edge! Can't say enough about how smooth the tra Gus, Nicole, and PJ were nothing short of awesome on our recent visit when we purchased a used Ford Edge! Can't say enough about how smooth the transaction went! This was our 3rd time working with Gus,and first with Nicole and PJ! Highly recommended!! More
by Dan
October 19, 2024
Tony responded, he assured me that our transaction would take time, he emailed me the form to start the process the next day. I check the website often to see the status. .As promised this takes time. take time, he emailed me the form to start the process the next day. I check the website often to see the status. .As promised this takes time. More
by kldoane
September 11, 2024
I had a wonderful experience here at suburban ford, from the moment i walked in, to the moment i left, i was taken care of. Will definitely be back the moment i walked in, to the moment i left, i was taken care of. Will definitely be back More
by edwardA
