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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,986 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Top Reviewed Employees
Latest Reviews
January 18, 2025
He is amazing!
We came in at 10 a.m. to get a new Bronco, and he made it happen the very same day! He’s an incredible salesperson and so personable!
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by Cmjmauk
Employees Worked With
January 18, 2025
I can’t express my gratitude towards Joe for locating the
bronco that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication
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by ghisala20
Employees Worked With
January 14, 2025
Poor internal system to show what status used vehicles
are in.
Employees need to do their do dilligence to complete call backs about vehicle customers are interested in.
Call backs after vehicle i
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by Peter D
Dealership Inventory (618 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Authorized Accessories Store
- Authorized Parts Store
- Automated Car Wash
- Cable TV
- Children's Play Room
- Customer Lounge Area
- Drive-In Service
- Express Service
- Free Coffee
- Free Loaner Cars
- Free WiFi
- Home Delivery
- Home Test Drives
- Indoor Customer Parking
- Instant Financing
- No Contact Transactions
- Rental Car Service Onsite
- Service Pickup and Delivery
- Shuttle Service
- Vehicle Sanitization
- Vending Machines
- Virtual Appointments
