Suburban Ford of Sterling Heights

I've been seeing Joe for the past 7 years for my Ford Purchases. He always keeps me informed of my order status and does a great job making sure everything is right on my orders. I definitely recommend Purchases. He always keeps me informed of my order status and does a great job making sure everything is right on my orders. I definitely recommend you see Joe if you're looking for a new Ford! More

Nice people to deal with, good experience overall. no pressure sales, etc. Had a good selection of used cars. no pressure sales, etc. Had a good selection of used cars. More

I have been with this dealership for a few years now. It just gets better and better, Everyone is always courteous and helpful. Brad Klein is a wonderful sales rep for Suburban. He doesn’t hesitate t It just gets better and better, Everyone is always courteous and helpful. Brad Klein is a wonderful sales rep for Suburban. He doesn’t hesitate to go out of his way to make sure you feel comfortable and to make sure that you’re making the right decisions for yourself. I am super impressed with how much he truly cares for me, the customer. Thank you, Brad. More

very kinda person helped us get a great car multiple times. overall funny and great sales person. times. overall funny and great sales person. More

Very pleasant experience. No pressure, got me the truck I wanted. Corrected minor issue with no hassle. No pressure, got me the truck I wanted. Corrected minor issue with no hassle. More

First and foremost, I would like to start out by saying Nicole Elder is great to work with! I appreciate her more than she knows, as I was very apprehensive to even return my vehicle (probably from embarra Nicole Elder is great to work with! I appreciate her more than she knows, as I was very apprehensive to even return my vehicle (probably from embarrassment alone) in the first place! A little bit about my vehicle with it going in -I was a few months early to return my lease, with it well over my mileage. I had several tiny dings to it. (Thankfully I paid for the added $5000 coverage at the start of my lease). Lastly, I had a huge dent in the front end from an accident that happened earlier in the month. So, not only was my car a wreck, but I also felt I was a wreck too! The best part of it all, Nicole was so caring and helpful! She didn't even think twice, she listened to my situation, dove right into my circumstances, looked for a new vehicle, and lastly helped with my insurance claim! BAM! A couple hours later, I was driving my new vehicle! As if I was a genie and I snapped my fingers! Thank you so much, Nicole! I am forever grateful, especially for your kindness and personal attention. Meanwhile in your judgment free environment! More

Stopped in to see Rich Kramer avout an early lease "turn in" and got a good deal on a new Escape ST Line. Always treated well at Suburban Ford. I will recommend Suburban Ford to friends and neighbors .... g in" and got a good deal on a new Escape ST Line. Always treated well at Suburban Ford. I will recommend Suburban Ford to friends and neighbors .... great customer service. More

Anthony Larock went above and beyond to satisfy all my needs and in a timely matter. He is a rock star in my book. needs and in a timely matter. He is a rock star in my book. More

Excellent customer service! Kind, caring and Professional. Will be back to purchase in the future! Kind, caring and Professional. Will be back to purchase in the future! More

Always Excellent service as always and Jim Belk is the best! He is always very helpful and not pushy at all! best! He is always very helpful and not pushy at all! More