
Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,011 reviews
Very welcoming, friendly atmosphere. Bought a car here 11 years ago. I would again. I love my Bronco sport. Bought a car here 11 years ago. I would again. I love my Bronco sport. More
He was very knowledgeable and quickly help me find a car that would fit laying flat my rolling walker in the trunk. that would fit laying flat my rolling walker in the trunk. More
Easy going and super down to earth. Nick really helped me out when I walked into the dealership without an appointment. Would definitely recommend to others. Nick really helped me out when I walked into the dealership without an appointment. Would definitely recommend to others. More
Joseph was awesome. He was knowledgeable and treated my father and I like family. Was incredibly transparent and trust worthy. Would absolutely recommend asking for him! He was knowledgeable and treated my father and I like family. Was incredibly transparent and trust worthy. Would absolutely recommend asking for him! More
Car we drove 3 hours to test drive was filthy. Salesman told us they didn’t send used cars to detail until AFTER they were sold. Stupidest thing I ever heard! Salesman told us they didn’t send used cars to detail until AFTER they were sold. Stupidest thing I ever heard! More
Of the couple dozen salesmen I’ve test driven cars with/met with in the month I’ve been looking Isiah was the only 1 who was actually honest with me. He understood what I wanted, made it happen on his with/met with in the month I’ve been looking Isiah was the only 1 who was actually honest with me. He understood what I wanted, made it happen on his end smoothly, and got me the vehicle I wanted. Also he was the only salesman not to chomp at the bit when I dropped the “I’m desperate and need something ASAP for work” line. Every other salesman I dealt with immediately tried pushing more expensive cars, while taking down the original cars I came in to see the second I said the above line to them. They could all take a lesson from Isiah about how being down to earth & honest will sell way more vehicles compared to the typical fake friendly, pushy, just wants the final bill higher to get a couple extra dollars in commission car salesman. Everyone I know or meet who’s looking for a car I’ll be sending his way, even the ones looking for new cars. Hard to find a salesman with integrity these days. Great experience with him. More
Jim spent two + hours with us to help us plan for the future. He was well informed, the opposite of pushy and us provided us with the fine details to help us make a solid decision. future. He was well informed, the opposite of pushy and us provided us with the fine details to help us make a solid decision. More
Mr. Navarro was great from the moment I came in. I told him what I was looking for and my price range. He was honest and said my price range probably wouldn’t work for the explorer and showed me a few othe him what I was looking for and my price range. He was honest and said my price range probably wouldn’t work for the explorer and showed me a few other options for potential cars. However, he was able to make things work and get the car I wanted and made the process fast and easy. Highly recommend! More
BranDon was super friendly and very helpful with getting me a 22 Edge. I'm very happy with my purchase and highly recommend. me a 22 Edge. I'm very happy with my purchase and highly recommend. More
I called about the van and had an appointment to look at it the next day and when I got there I was told it was sold 10 minutes ago my salesman talked to the manager and got it off the online sales dealer a it the next day and when I got there I was told it was sold 10 minutes ago my salesman talked to the manager and got it off the online sales dealer and I was able to buy my van. Poor communication on the dealership but Isiah was able to help me with what I wanted. More