Suburban Ford of Sterling Heights

Service manger was rude when I was finally able to talk to hi. When I went to pick up my car service associates was on her personal cell having a personal conversation and made me wait for her to finish he to hi. When I went to pick up my car service associates was on her personal cell having a personal conversation and made me wait for her to finish her conversation to take care of me. Never coming back to this dealership. More

Is there a way to reach out to this person directly? I have a complaint that I would like to lodge but I am happy to do so quietly rather than on a public forum at the moment. I don't see an email addres have a complaint that I would like to lodge but I am happy to do so quietly rather than on a public forum at the moment. I don't see an email address or telephone number so I thought that this would be the best course of action. More

Suburban Ford sold me a 2013 Infiniti QX56 with a 130 point inspection. The car has undercarriage rot, the front bumper was plastic dipped to cover damage. The brakes were horrific, the tires were point inspection. The car has undercarriage rot, the front bumper was plastic dipped to cover damage. The brakes were horrific, the tires were bald and the wheels were pitted and two were damaged beyond repair. The must of skipped 129 points in the inspection. Bought a full warranty that is useless due to the rot. The treated me horribly and basically told me to F off. Buyer beware !!!! More

My first New Car Buying (for myself, Personally) in 22 years. What an outstanding dealership experience! A Sales Staff that goes well beyond any expectations! years. What an outstanding dealership experience! A Sales Staff that goes well beyond any expectations! More

Dealerships have the reputation of being dishonest Suburban has proven it. Promises made for sales and then they don't know you. Elder Romeo has my business. Suburban has proven it. Promises made for sales and then they don't know you. Elder Romeo has my business. More

Found a vehicle that I really like! The experience here was far better than Matthew-Hargreaves Chevrolet of Royal Oak! Everyone was professional, kind and helpful! They sold me a vehicle with NO problems! was far better than Matthew-Hargreaves Chevrolet of Royal Oak! Everyone was professional, kind and helpful! They sold me a vehicle with NO problems! Trust Earned! Suburban Ford has my utmost Respect! Thank you, Michael Berishaj for helping me find the Right Vehicle to fit my needs! More

Everything was wonderful, thanks Mike Brown and Suburban Ford Collection of Sterling Heights, you did what other dealerships couldn’t do and made it look very easy! Ford Collection of Sterling Heights, you did what other dealerships couldn’t do and made it look very easy! More

When I started looking for a truck I immediately was going to Suburban Ford the staff is great John Halsey was great to work with best experience I had buying a vehicle going to Suburban Ford the staff is great John Halsey was great to work with best experience I had buying a vehicle More

Quick and really good service.Saleperson looked like he Quick and really good service. Saleperson looked like he really wanted to sale, but, he was never pushing me to anything, just offering me different Quick and really good service. Saleperson looked like he really wanted to sale, but, he was never pushing me to anything, just offering me different cars. This will make me to return to him for my next car, even if I have to drive for over 40 minutes to get there, his service is worth it. More

Amazing group of professionals at Suburban Ford. From Product to delivery and everywhere and everyone in between. Thank you Product to delivery and everywhere and everyone in between. Thank you More