Suburban Ford of Sterling Heights

traded in my vehicle for a new 2021 ford explorer.. everything was handled very well. john halsey was excellent to deal with and made the transaction very uncomplicated. everything was handled very well. john halsey was excellent to deal with and made the transaction very uncomplicated. More

Could not have been more impressed with Suburban Ford. Went to several Ford dealerships in the area to find a lease for my first car. Suburban was by far the most professional and personable. Michael went Went to several Ford dealerships in the area to find a lease for my first car. Suburban was by far the most professional and personable. Michael went above and beyond to help me find a plan that worked for ME, and was accommodating to all of my needs. I went into Suburban on a Wednesday and drove away with my brand new car Friday morning. I could not be happier with my new Escape, but the service I received is what I am truly blown away by. Michael was in constant communication with me and made the entire process a breeze. He even gave me a new car welcome gift and flowers to congratulate me on my first car purchase! I've been in contact with him several times since getting the car, and he is always prompt and thorough with his responses. Some of the best customer service I've ever experienced! Will absolutely be returning in 3 years when my lease is up! More

Suburban Ford offers a large vehicle selection during normal times and their process was easy. Michael Brown went above and beyond to get us our new F150. normal times and their process was easy. Michael Brown went above and beyond to get us our new F150. More

Simply put… Jim Elder and his team of Nicole, Hunter, Anthony, and Doug are truly the best I’ve ever dealt with. Great deal (and fast… I’m not very patient), service is in and out, and overall is the eas Anthony, and Doug are truly the best I’ve ever dealt with. Great deal (and fast… I’m not very patient), service is in and out, and overall is the easiest dealership to work with. Been a customer here for over 20 years. They’ve earned my trust! More

My sales person London Jacobs was very helpful and kind, she was very eager to make sure I was completely satisfied and very efficient processing everything for me and for that I was very grateful & happy w she was very eager to make sure I was completely satisfied and very efficient processing everything for me and for that I was very grateful & happy with my trade in and purchase of my 2019 Ford Flex SEL ! Also I would like to Thank Paul in the Finance Dept & Terry the Manager !! Thank you to the Staff at "Suburban Ford" your customer, Tony P. Hloros More

Helpful staffShowed me several cars in my price Helpful staff Showed me several cars in my price range. Rachel spent most of the evening finding the right deal for me. I recommend Rachel For your Helpful staff Showed me several cars in my price range. Rachel spent most of the evening finding the right deal for me. I recommend Rachel For your next car purchase. More

We have been customers for over 20 years and just leased a new Explorer. This is our 9th vehicle with this dealership. We are very happy a new Explorer. This is our 9th vehicle with this dealership. We are very happy More

John Halsey at Suburban Ford is a complete professional. He went above and beyond while I was looking for a new Ford. I had a fantastic experience while I was there and I would recommend John to anyone look He went above and beyond while I was looking for a new Ford. I had a fantastic experience while I was there and I would recommend John to anyone looking for a new or used vehicle More

Rachel went beyond what anybody would do and I would have her help me anytime. She help by calling the credit o Place for my lein her help me anytime. She help by calling the credit o Place for my lein More

Rich Kramer is an asset to this amazing company!! He went above and beyond every step of the way! Making my experience amazing and enjoyable! I could feel his genuine care for me and my experience all the wa above and beyond every step of the way! Making my experience amazing and enjoyable! I could feel his genuine care for me and my experience all the way through!! More