Suburban Ford of Sterling Heights

I first want to thank my salesman Rich Kramer for doing an outstanding job again. I can’t say enough good about this dealership I’m in there every year on average for a new car. The service department is n an outstanding job again. I can’t say enough good about this dealership I’m in there every year on average for a new car. The service department is number one.. Just picked up my 2021 Ford bronco two door and I love this vehicle if I had any questions I just call them up and they’re very prompt with their answers. Another proud customer as a matter fact I’m going up tomorrow to see Rich for another vehicle for my wife so if you want a trust worthy dealership this is the place to go. Thanks again Rich and thank you Suburban Ford of Sterling Heights for your outstanding work , this place and everybody that works there all the way to the bump shop are top notch and do the best work. Thanks again !!! Mark L. More

A fantastic dealership with a fantastic staff. One man in particular really blew me and my wife away. Michael Brown went above and beyond any expectations I had. My wife and I went back and forth for almost particular really blew me and my wife away. Michael Brown went above and beyond any expectations I had. My wife and I went back and forth for almost a month trying to decide about a vehicle. Michael was there every step of the way answering questions promptly and efficiently. Me and wife will be going back to this ford dealership for as long as they’ll have us because of Michael. More

John H. was awesome, the whole process went very smoothly. I would recommend John to all my friends and friendly! smoothly. I would recommend John to all my friends and friendly! More

I had a great experience and they went above and beyond to make sure everything went well. to make sure everything went well. More

In a tough lease ending situation with tensions a a bit high, both Tom and Heather worked proactively and professionally with me and family to end the lease and get in a new vehicle in the same day. They w high, both Tom and Heather worked proactively and professionally with me and family to end the lease and get in a new vehicle in the same day. They were able to negotiate fairly so everyone is leaving happy! More

Tom Macpherson was very helpful in resolving an issue with my previous lender. He followed through and went above and beyond. This is the best customer service by far! with my previous lender. He followed through and went above and beyond. This is the best customer service by far! More

Mr. Macpherson and the staff were all kind, curteous, and attentive. I would purchase my next vehicle at this location. attentive. I would purchase my next vehicle at this location. More

I like the easy stress less process that John and the rest of the dealership offered rest of the dealership offered More

I walked in with a budget and drove out with a brand new Ford escape. Thank you John for all your hard work. Ford escape. Thank you John for all your hard work. More

John was helpful and great communication. He made sure that whatever could be done before we were at the dealership was done. Found me the car I wanted and more in a very competitive market, all while ens that whatever could be done before we were at the dealership was done. Found me the car I wanted and more in a very competitive market, all while ensuring I got a good deal. More