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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,969 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,969 reviews
September 13, 2021
My first New Car Buying (for myself, Personally) in 22 years. What an outstanding dealership experience! A Sales Staff that goes well beyond any expectations! years. What an outstanding dealership experience! A Sales Staff that goes well beyond any expectations! More
by pwarack162
Employees Worked With
John Halsey, Tom Macpherson
September 10, 2021
Dealerships have the reputation of being dishonest Suburban has proven it. Promises made for sales and then they don't know you. Elder Romeo has my business. Suburban has proven it. Promises made for sales and then they don't know you. Elder Romeo has my business. More
by Never again.
Employees Worked With
September 04, 2021
Found a vehicle that I really like! The experience here was far better than Matthew-Hargreaves Chevrolet of Royal Oak! Everyone was professional, kind and helpful! They sold me a vehicle with NO problems! was far better than Matthew-Hargreaves Chevrolet of Royal Oak! Everyone was professional, kind and helpful! They sold me a vehicle with NO problems! Trust Earned! Suburban Ford has my utmost Respect! Thank you, Michael Berishaj for helping me find the Right Vehicle to fit my needs! More
by spiderkiss155
Employees Worked With
Jayson Rhodes, Michael Berishaj
August 31, 2021
Everything was wonderful, thanks Mike Brown and Suburban Ford Collection of Sterling Heights, you did what other dealerships couldn’t do and made it look very easy! Ford Collection of Sterling Heights, you did what other dealerships couldn’t do and made it look very easy! More
by djkeyplaya
Employees Worked With
Amanda Brown, Michael Brown
August 29, 2021
When I started looking for a truck I immediately was going to Suburban Ford the staff is great John Halsey was great to work with best experience I had buying a vehicle going to Suburban Ford the staff is great John Halsey was great to work with best experience I had buying a vehicle More
by jdowd999
Employees Worked With
John Halsey
August 28, 2021
Amazing group of professionals at Suburban Ford. From Product to delivery and everywhere and everyone in between. Thank you Product to delivery and everywhere and everyone in between. Thank you More
by slefever1
August 28, 2021
Quick and really good service.Saleperson looked like he Quick and really good service. Saleperson looked like he really wanted to sale, but, he was never pushing me to anything, just offering me different Quick and really good service. Saleperson looked like he really wanted to sale, but, he was never pushing me to anything, just offering me different cars. This will make me to return to him for my next car, even if I have to drive for over 40 minutes to get there, his service is worth it. More
by Ivan R
Employees Worked With
John Halsey
August 26, 2021
Unreal - nicest, greatest salesman. Service was backed up and he even put my tonal cover on in 90 degree weather - wild, exceptional service. Great experience. and he even put my tonal cover on in 90 degree weather - wild, exceptional service. Great experience. More
by Domenicjleo
Employees Worked With
Michael Brown
August 25, 2021
Rachel helped us immensely. Walked us through paperwork, and helped with financing. Answered all questions and took care of minor problems. Would recommend to friends. paperwork, and helped with financing. Answered all questions and took care of minor problems. Would recommend to friends. More
by Mikeyp8343
Employees Worked With
Tara Browning, Rachel Kupke
August 13, 2021
Tara was Excellent! She jumped in & replaced another salesman and got me the vehicle I wanted. She really cared about me and it showed! Awesome salesman and got me the vehicle I wanted. She really cared about me and it showed! Awesome More
by simpsonmelody700
Employees Worked With
Tara Browning
