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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.4
2,040 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 2,040 reviews

September 09, 2022

Brandon Jijika was the best! ! He helped me with the purchase of my favorite car the afore F-150. Thanks for being so honest and easy going throughout the process! Will refer him More

by Hallac92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 09, 2022

Thank you to Brandon Jijika for the amazing advice and knowledge! I am thankful I was able to work with him! More

by Realtorjesseh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

September 09, 2022

brandon jijika was my dealer and he was excellent and made the process very easy i highly recommended him More

by James
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi James, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 09, 2022

Brandon Jijika is the best sales person, very honest, genuine, intelligent , was able to answer all my questions and made the process very easy and fast , I highly recommend him for anyone looking for a More

by Anitaj1975
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

September 08, 2022

Brandon did an outstanding job on the purchase of my new Escape. He was able to buy me out of my Fusion lease and upgrade me and also keep me in a payment range I was comfortable with. I highly recommend wo More

by Mary M.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi Mary, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

September 08, 2022

Brandon Jijika is the best salesman I've dealt with he made getting my F150 Lariat as easy as possible and I'm very happy with the car and the service I've received at this dealership. Very pleased! Will More

by louis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Jijika
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2022 -

Suburban Ford of Sterling Heights responded

Hi Louis, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 29, 2022

i am an older man without much money or credit. they sold me a used car at a highly inflated cost. Rachel Kupke sold me my car and i even told her that i thought she was ripping me off. it's my More

by chrisutah42
Price
Recommend Dealer
No
Employees Worked With
Rachel Kupke
Sep 05, 2022 -

Suburban Ford of Sterling Heights responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (877) 831-9890 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

August 28, 2022

Service is non existent. My car has been sitting there for 5 full days; no one has even looked to see why if won't start anymore (only 35k miles on it btw and already a trans More

by nbzuzelski
Customer Service
Recommend Dealer
No
Employees Worked With
James Saelens
Sep 01, 2022 -

Suburban Ford of Sterling Heights responded

Hi, we are so disappointed to learn of this situation you have described. Please give us a call at (877) 831-9890 and we will do our best to make this better. We hope to hear from you soon.

August 16, 2022

One star would be way too much. David G and Suburban Ford are the scamsters that everyone says car sales people are. I went to suburban ford and was getting helped (screwed) by Davi More

by Zsbarrick
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David G
Aug 19, 2022 -

Suburban Ford of Sterling Heights responded

Here at Suburban Ford of Sterling Heights, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (586) 268-7500 to discuss ways we can better serve you in the future.

August 16, 2022

The experience of getting a new car with Michael Brown at Suburban Ford Sterling Heights was amazing. He was very helpful with all our needs. I got 2 cars with him and his service was absolutely the best po More

by Andre.luiz.baptista
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Brown
Aug 19, 2022 -

Suburban Ford of Sterling Heights responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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