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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,968 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,968 reviews
March 24, 2022
Amazing first time car buyer experience. She went above and beyond. Very happy with the dealershi, Cheyenne, her manager, and the new to me car. She went above and beyond. Very happy with the dealershi, Cheyenne, her manager, and the new to me car. More
by Shannon
Employees Worked With
Cheyenne Wroblewski
March 19, 2022
John H was amazing. We gave him our wants/needs in a vehicle and he exceeded our expectations on finding us the perfect vehicle for our family. We gave him our wants/needs in a vehicle and he exceeded our expectations on finding us the perfect vehicle for our family. More
by AshleyC
Employees Worked With
John Halsey
March 19, 2022
The dealership was very friendly and helpful. There only thing I could suggest was speeding things up. I was there 2 hours, which seem like a long time considering I did my financing outside. There only thing I could suggest was speeding things up. I was there 2 hours, which seem like a long time considering I did my financing outside. My salesman was exceptional and will definitely recommend him and the dealership to others!! More
by mysharrona118
March 19, 2022
He helped me find the vehicle I was looking for, took me through the new features on the current model, made it easy to get the financing approved and wrap up the deal. A very good experience through the new features on the current model, made it easy to get the financing approved and wrap up the deal. A very good experience More
by Phil.garland
Employees Worked With
John Halsey
March 19, 2022
Suburban Ford is the only dealership we trust. They are very professional, listen and give us what we want. We have had the same positive experience for the last fifteen years. They are very professional, listen and give us what we want. We have had the same positive experience for the last fifteen years. More
by Jrmaiuri
March 19, 2022
Suburban wwe great to work with from start to finish. My sales person (John Halsey) was responsive and helpful. I had to wait awhile to get the truck from you factory, but the dealer didn't try to mark My sales person (John Halsey) was responsive and helpful. I had to wait awhile to get the truck from you factory, but the dealer didn't try to mark it up above invoice or play games. I would definitely recommend Suburban. More
by Jason m
Employees Worked With
John Halsey
