Suburban Ford of Sterling Heights

Very friendly and polite sales staff. Not pushy by any means and went out his way to make me feel comfortable. Not pushy by any means and went out his way to make me feel comfortable. More

Mike Brown was awesome. He helped me secure the vehicle I wanted at a fair price all while I was out of town on business. I would recommend that anyone looking go see Mik He helped me secure the vehicle I wanted at a fair price all while I was out of town on business. I would recommend that anyone looking go see Mike at Suburban Ford Sterling Heights. More

Suburban Ford Dealership has been our "go" to dealership for several years. One thing is that they are located close to our home and that makes it very vinvenient. They have provided shuttle service for u for several years. One thing is that they are located close to our home and that makes it very vinvenient. They have provided shuttle service for us when needed and have also responded in a timely manner when service work was required. We would highly recommend Suburban Ford to any friends or family. More

The staff are amazing and friendly, the building is clean, and the customer service has been amazing. Since purchasing my car, any time I have had a question they have been wonderful at keeping me info clean, and the customer service has been amazing. Since purchasing my car, any time I have had a question they have been wonderful at keeping me informed. I didn't feel like just another sale. More

Total experience of buying our F-150 was totally awesome! ! Would recommend dealership to anyone. ! Would recommend dealership to anyone. More

I will never take my car here again. Our father in law brought our car to be serviced for 70,000 miles and he left the dealership spending almost $3000. The service department took him t Our father in law brought our car to be serviced for 70,000 miles and he left the dealership spending almost $3000. The service department took him to the cleaners and just assumed it was ok to have everything done to a car that wasn’t his and the dealership never called us. What’s even more frustrating is the dealership told us that there was no way to look up what had been done to the vehicle at other Ford dealerships. They just assumed at 70,000 that the vehicle Had never been serviced. Joe, the manager, was nice, but unfortunately unhelpful and the service guy, Dale, didn’t care because he got his $1000 in labor costs. $425 for an oil change?! This dealership should be ashamed. More

Always the absolute best experience working with Tom McPherson and the entire team at Suburban Ford. McPherson and the entire team at Suburban Ford. More

I am thankful to have such a great experience every time I come in. Rich is by far the best salesman I have had the pleasure of working with, my car buying experience is always top notch. With that being sa I come in. Rich is by far the best salesman I have had the pleasure of working with, my car buying experience is always top notch. With that being said the leadership of the dealership, specifically Tommy, far exceeds my expectations. I recommend this dealer, Rich and Tommy to anyone and everyone. Thank you for making me feel like “vip” everytime I come in! More

Class Act Operation here. Great People who truly care. PJ handled my paperwork quickly and efficiently. Great People who truly care. PJ handled my paperwork quickly and efficiently. More

Buying a car from Michael Brown was a positive experience. It took a couple of weeks to get a car with back and forth phone calls. Michael took me out to the parking lot to show me how to dr experience. It took a couple of weeks to get a car with back and forth phone calls. Michael took me out to the parking lot to show me how to drive the new car. koz More