Suburban Ford of Sterling Heights

I had a great experience. Kevin was so friendly and helped me out so much. I was a little nervous and he made me feel at ease. They also have a cafeteria where I received a free sandwich and drink. helped me out so much. I was a little nervous and he made me feel at ease. They also have a cafeteria where I received a free sandwich and drink. I did not expect to leave with a new car the same night! The whole process took about 3 hours. Awesome experience! I would also like to mention that the dealership was very nice and clean. More

Dealership is very helpfull, friendly and knowledgable. I had an idea of what I wanted when I went in. Mark our salesman listened and provided us with all the info in a timely manner. Let us test drive t I had an idea of what I wanted when I went in. Mark our salesman listened and provided us with all the info in a timely manner. Let us test drive the cars and proved that the deals could not be beat. We were happy with the results and drove away with 2 new cars. More

I needed the type of dealer who I can be at ease with and feel free to talk. Mike Smitley fits the bill. He is pleasant and helpful and able to answer any concerns I had. I will definitely go to him for feel free to talk. Mike Smitley fits the bill. He is pleasant and helpful and able to answer any concerns I had. I will definitely go to him for my next purchase. More

IAN WAS A PLEASURE TO DEAL WITH. HE WAS KNOWLEDGEABLE ON THE PRODUCTS. HE WASN'T AT ALL PUSHY AND LET ME TAKE THE LEAD. HE WAS VERY PATIENT WITH ME AS I NEEDED 3 TEST DRIVES TO DETERMINE WHICH CAR I WANTED THE PRODUCTS. HE WASN'T AT ALL PUSHY AND LET ME TAKE THE LEAD. HE WAS VERY PATIENT WITH ME AS I NEEDED 3 TEST DRIVES TO DETERMINE WHICH CAR I WANTED. HE ALSO RESPONDED IN A TIMELY MANNER VIA EMAIL. More

This place is the best! Mike Smitley is a very pleasant person to work with when buying a car. He listened to what I was looking for in a car and found it. After many years of buying a new car, I must say person to work with when buying a car. He listened to what I was looking for in a car and found it. After many years of buying a new car, I must say that this was my best experience with a dealership. More

It was all Mike Smitley he was outstanding otherwise I would have gone to another dealership. Very satisfied with vehicle and experience. He moved quickly, understood my needs and spent time explaining would have gone to another dealership. Very satisfied with vehicle and experience. He moved quickly, understood my needs and spent time explaining items to me. He paid essential energy to the details the little things. Thank you for your help and consideration. More

My husband and I have followed Mike and will continue to follow him at whichever dealership he is with. He has always been very helpful and informative and the important thing is that we always know that follow him at whichever dealership he is with. He has always been very helpful and informative and the important thing is that we always know that we can trust him to have out best interest at heart. He is personable, professional and knows his product. He is a great asset to your company. More

Mike did an excellent job of selling the car, highlighting its features and taking the time to learn what was important to me in a vehicle. Was very patient with my many questions and knew the c highlighting its features and taking the time to learn what was important to me in a vehicle. Was very patient with my many questions and knew the car inside and out. I never felt pressured. His postive sales approach definitely influenced my decision to purchase the car from Suburban Ford. I have referred friends and family to Mike and highly recommend. More

I have worked with this dealership since 2008. All the employees I have dealt with have been very helpful on every visit. I have leased two different vehicles, an Escape and currently have a Fusion. I lov employees I have dealt with have been very helpful on every visit. I have leased two different vehicles, an Escape and currently have a Fusion. I love both cars and am looking forward to getting a third Ford vehicle lease or used car in the next few months. More

I am a pretty demanding customer, and Mike Smitley was amazing to work with. Although there were delays getting my vehicle, they were issues with Ford producing my vehicle and did not have anything to do amazing to work with. Although there were delays getting my vehicle, they were issues with Ford producing my vehicle and did not have anything to do with the dealership. Mike is knowledgable and friendly, and I really do appreciate all of the time and energy he put in to my purchase. More