Suburban Ford of Sterling Heights

Impressive I was amazed on how helpful Mandy was. I came in hoping I could get a new car to replace my older Flex and Mandy put me into exactly what I wanted. I I was amazed on how helpful Mandy was. I came in hoping I could get a new car to replace my older Flex and Mandy put me into exactly what I wanted. I bombarded her and JR with questions and concerns and they worked through it all with a patient smile. I would recommend this dealership to anyone looking for complete satisfaction. I love my new Edge and I will definitely come back to Mandy when we need another car. Thank you Suburban! More

Execllent service (Jim Saleans) & Sales (Rich Kramer) Jim & Rich combined give excellet service & sales.Friendly staff. Always asking if they could help with anything else.Dealership iis very well appoint Jim & Rich combined give excellet service & sales.Friendly staff. Always asking if they could help with anything else.Dealership iis very well appointed &clean. Relaxing atmosphere.. More

Friendly, Professional, & Helpful I would highly recommend this dealership to anyone in Southeastern Michigan. Their entire staff is helpful, professional, and friendly. They all wor I would highly recommend this dealership to anyone in Southeastern Michigan. Their entire staff is helpful, professional, and friendly. They all work together to make the task of car-buying easy. They worked on the towing of my previous car, paperwork from credit union, and made sure my car was filled up before I drove off. My salesman, Roman, took the time to find out what my family needs were before allowing me to test drive any cars. More

Last Minute Replacement Vehicle MY husband was in a car accident and we lost our 2nd car this was just a few days before we were leaving to go out of town for weekend. We drove abo MY husband was in a car accident and we lost our 2nd car this was just a few days before we were leaving to go out of town for weekend. We drove about an hour to look at a vehicle we saw on line. We are told it has to be put through safety inspection so we wait til next day when we find out its not going to pass and they are not planning to sell it. Then were told they have another vehicle for us and it needs some work done . They are able to get the work done and we happily left that night with a 2002 explorer which we drove to ohio for the weekend. The entire staff we came in contact with was fantastic and we will be driving the hour the next time we need another vehicle. More

Good Choice I like the customer service aspect. I have 2014 Edge. I love it and thier customer service enhace that feeling. Nice friendly and knowledgable peopl I like the customer service aspect. I have 2014 Edge. I love it and thier customer service enhace that feeling. Nice friendly and knowledgable people.. More

Mustang Madness Tim is the best salesman, he is very knowledgeable about the product and deal structures to support your needs. Tim will ensure your deal is the best Tim is the best salesman, he is very knowledgeable about the product and deal structures to support your needs. Tim will ensure your deal is the best and will accommodate all your needs. More

fast, professional and friendly I always get treated well when I go to this dealership. The salesperson is very helpful and informative and gets me the vehicle I need with no hassle I always get treated well when I go to this dealership. The salesperson is very helpful and informative and gets me the vehicle I need with no hassle. I have never been to a dealership that worked so quickly to get me the car I need and make sure I'm comfortable while waiting during that process. The sales person spends the time getting to know the customer and gives them exactly what they want. I would definately go to Suburban Ford to buy or lease another vehicle! More

Awesome service From start to finish the service was awesome. There was no pressure from Roman at all. He let me take my time in looking which I appreciate very much. From start to finish the service was awesome. There was no pressure from Roman at all. He let me take my time in looking which I appreciate very much. Would highly recommend Roman to family and friends. Allowed me to contact the insurance company right then so that I would be able to drive the car home in time for Mother's Day. Roman I hope that you see this and know that your service is appreciated and awesome. Thank you from a very satisfied customer LadyMT More

great sales staff and great service Whenever I have taken my Fusion hybrid in for service I have been treated very well. Never talked down to because I am female! We've recently purc Whenever I have taken my Fusion hybrid in for service I have been treated very well. Never talked down to because I am female! We've recently purchased our 3rd vehicle from Suburban in 5yrs. More

great service I would highly recommend suburban ford to all my friends and relatives the employees were very friendly and courteous the cleanliness of the waiting I would highly recommend suburban ford to all my friends and relatives the employees were very friendly and courteous the cleanliness of the waiting room as great. More