Suburban Ford of Sterling Heights

Excellent dealership and all the employees You can't ask for a better group of people to go see when looking to buy the right car and what your looking for. They take care of their customers b You can't ask for a better group of people to go see when looking to buy the right car and what your looking for. They take care of their customers better than anywhere you go and you will walk out a happy customer with a great deal on a new vehicle. They will work with you and find what your looking for. More

A Friendly Ford Dealer My husband and I have now purchased 4 cars from Suburban Ford since 2011. Our salesman, John Russo, helped us with all of the transactions. He is the My husband and I have now purchased 4 cars from Suburban Ford since 2011. Our salesman, John Russo, helped us with all of the transactions. He is the best! All of our experiences at Suburban have always been positive, whether dealing with the sales, service or bodyy shop departments. Everyone is very accommodating and efficient. More

Used Vehical purchase My experience was excellent when I purchased a used 2014 Ford Focus from Mark - He had us in and out in no time - Marks a great guy to work with. My experience was excellent when I purchased a used 2014 Ford Focus from Mark - He had us in and out in no time - Marks a great guy to work with. More

Awesome experience from start to finish James Tuckett & Sarah Long were great! Suburban Ford has always been my first choice - great service, friendly staff and the best prices. Best dealers James Tuckett & Sarah Long were great! Suburban Ford has always been my first choice - great service, friendly staff and the best prices. Best dealership hands down! More

Above and beyond We had the best salesman Joe Franzoni and the team from the credit department, that totally made our purchase a excellent one. As a lot of Michigander We had the best salesman Joe Franzoni and the team from the credit department, that totally made our purchase a excellent one. As a lot of Michiganders our credit was not what it used to be. We explained how our hardship was a tribute to a accident my husband had on his job. We truly appreciate the way they went to bat for us to get the exact car we wanted. We also had the help to learn all about our new car from James, he helped us understand all the new gadgets in our new car. He was so helpful and polite (great job James). Thank you all!!!!! More

Used vehicle purchase Great service, professional, attention to customer satisfaction. Spent time reviewing the aspects of the car to my satisfaction. Vehicle was in grea Great service, professional, attention to customer satisfaction. Spent time reviewing the aspects of the car to my satisfaction. Vehicle was in great shape when I picked it up More

Awesome! Every time I go to Suburban Ford I have an awesome experience. Whether I go for service or sales the staff is always knowledgeable and friendly. Every time I go to Suburban Ford I have an awesome experience. Whether I go for service or sales the staff is always knowledgeable and friendly. More

New oil change building After purchasing a new explorer from Suburban Ford i took it in for the 1st oil change and was very pleased that i no longer needed make an appointmen After purchasing a new explorer from Suburban Ford i took it in for the 1st oil change and was very pleased that i no longer needed make an appointment for an oil change Suburban Ford has opened a seperate building for oil changes and tire services and i was in and out in less than 20 minutes More

Best Sales Person Ever We just leased 2 vehicles, 2016 Ford Explorer and 2016 Escape from Suburban Ford of Sterling Heights. Our Sales Person Kellie Kraemer is the only per We just leased 2 vehicles, 2016 Ford Explorer and 2016 Escape from Suburban Ford of Sterling Heights. Our Sales Person Kellie Kraemer is the only person we have and ever will work with. She is amazing! She gets us what we want with absolutely no problems, hassles, etc. I would not even think of dealing with anyone else or any other dealer. All of the services they offer are amazing. We love our Ford vehicles and we love Kellie. More

Recall Very helpful on recall car was completed and rental was given The service department was very professional and helpful I would highly recommend this d Very helpful on recall car was completed and rental was given The service department was very professional and helpful I would highly recommend this dealership More