Suburban Ford of Sterling Heights

Great and smooth purchase Buying a car can be tricky and they made the whole experience easy and enjoyable. We love the car we purchased. The whole process was painless. Buying a car can be tricky and they made the whole experience easy and enjoyable. We love the car we purchased. The whole process was painless. More

Best car buy/leasing experience EVER There was no pressure to buy anything, no added insurances in the contract that would drive the cost up, no waiting for approvals or information or ou There was no pressure to buy anything, no added insurances in the contract that would drive the cost up, no waiting for approvals or information or our salesman, even when we returned a day later with more questions. We traded in a car we did not like for a car we love, which is bigger, yet cost $100 less a month than we'd been paying. Our salesman was so friendly, without being the least bit overbearing or pushy and we are thrilled with our new car, which is now two months old. It was the BEST time we ever had buying a car, and our salesman made us feel like we were his only customer. More

plesant,effcient Siman was very professional looking for the exact vehicle I was looking for.He even came in on his day off so I could take delivery that day.The manag Siman was very professional looking for the exact vehicle I was looking for.He even came in on his day off so I could take delivery that day.The manager came over to greet me and asked if everything was going well.I sensed the whole team was working for me. More

Great experience leasing my f-150 I gave a 5 star rating to this dealership because they went above and beyond to help me lease and trade in my truck. They never pressured me into anyt I gave a 5 star rating to this dealership because they went above and beyond to help me lease and trade in my truck. They never pressured me into anything. More

Great experience! After shopping at several other Ford and GM dealerships, at Suburban I was promptly helped by my salesman, who was very knowledgeable, not pushy, and After shopping at several other Ford and GM dealerships, at Suburban I was promptly helped by my salesman, who was very knowledgeable, not pushy, and worked hard(in the back lot on the coldest day of the year!) to find me what I was looking for. This was after I had shopped at one of the neighboring GMC dealerships where I was completely ignored by a salesman who was literally sitting at his desk and more interested in text messaging on his phone than assisting me. My experience at Suburban was uncommonly good from my salesman, finance person, as well as the friendly gal working at the snack counter. More

Great Dealership I have bought several cars from Suburban Ford and will continue to buy my cars from them. They are always very professional and kind. I always get a I have bought several cars from Suburban Ford and will continue to buy my cars from them. They are always very professional and kind. I always get a great trade in when I purchase a car from them. More

My Ford Place Great place to do business Rich Kramer is a great salesman goes out of his way to take care of his customers. Goes the extra mile to make sure you ge Great place to do business Rich Kramer is a great salesman goes out of his way to take care of his customers. Goes the extra mile to make sure you get what your looking for. More

Two Thumbs Up I recently purchased a vehicle with the help of Mr. Halsey. I spoke to him prior to visiting the dealership. Mr. Halsey was very professional and ha I recently purchased a vehicle with the help of Mr. Halsey. I spoke to him prior to visiting the dealership. Mr. Halsey was very professional and had every vehicle ready for me to look at upon my arrival. When I did not find what I was looking for he pointed me into the direction of what I personally looking for. Today I am in my new Ford Fusion and couldn't be any happier. This is the second vehicle my family has purchased from Suburban Ford and I would recommend to anyone to give Mr. Halsey a call. Thanks John for all your help. More

Car sales consultant Car sales consultant, Nicole Elder was great! Very knowledgable, spent time with us, even after hours. Worked with our needs, explained everything cle Car sales consultant, Nicole Elder was great! Very knowledgable, spent time with us, even after hours. Worked with our needs, explained everything clearly. I came back a couple days later ( pieces of pin strip were missing. We were aware of this upon purchase. But it was late and they couldn't fix it at the time) it was fixed in a timely manner. More

Don't Buy Here Bought a 2006 Grand Prix on December 30th 2015. As of February 9th 2016, the water Pump ($400) and the Intake Manifold Gasket ($930) are leaking antif Bought a 2006 Grand Prix on December 30th 2015. As of February 9th 2016, the water Pump ($400) and the Intake Manifold Gasket ($930) are leaking antifreeze. Was told by Mr. Skipper, that's it's normal wear and tear and that I had the car for three months, which is a Lie. I purchased the vehicle on December 30th 2015. Took it to Moran Chevrolet and they found these problems and said whomever put the last Water Pump on, broke the Timing Cover ($830). Got a Bogus Warranty from Caleb that only covers the Water Pump. Great Customer Service More