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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,952 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,952 reviews
June 26, 2017
2014 F150 Sales Experience Sean Turner did an excellent job with the entire sales process of our 2014 F150. His phone response to my email enquiry was within seconds. He made th Sean Turner did an excellent job with the entire sales process of our 2014 F150. His phone response to my email enquiry was within seconds. He made the buying experience very pleasant. Thank you! More
by Gary731
Employees Worked With
David Hennigan, Sean Turner
June 26, 2017
Excellent Service and support Top notch service. I came in looking for a list of things I wanted in a vehicle and Nathan helped me find that vehicle. He made sure to work with me t Top notch service. I came in looking for a list of things I wanted in a vehicle and Nathan helped me find that vehicle. He made sure to work with me to find what I was looking for. More
by Shadow
Employees Worked With
Nathan Reese
June 24, 2017
Outstanding John and Vito was very consistent with getting me into a new vehicle at the lowest rate possible and continued to keep me updated. I enjoyed the exper John and Vito was very consistent with getting me into a new vehicle at the lowest rate possible and continued to keep me updated. I enjoyed the experience on purchasing my new vehicle. Thank you. More
by Billing93
June 24, 2017
New F150 Alex In new car sales was fantastic to deal with! Based on the way he treated us we will come back to Suburban Ford when it's time to buy or lease an Alex In new car sales was fantastic to deal with! Based on the way he treated us we will come back to Suburban Ford when it's time to buy or lease another vehicle. More
by Jnd111
Employees Worked With
Alex Apess
June 23, 2017
Great time I had a great experience with Jim Belk at suburban. Big help getting into my F150if you wants good deal Jim Belk thanks again I love my truck I had a great experience with Jim Belk at suburban. Big help getting into my F150if you wants good deal Jim Belk thanks again I love my truck More
by Gerald2966
June 22, 2017
Excellent experience Nicole was professional, listened to my needs and gave me the best price after shopping around! I recommend her to everyone! Don't go to anyone e Nicole was professional, listened to my needs and gave me the best price after shopping around! I recommend her to everyone! Don't go to anyone else! More
by Mustangsally
Employees Worked With
June 22, 2017
Service Excellent service. Nicole Elder was very knowledgeable and efficient. I told her exactly what I wanted and she had it for me within a day. Purchase Excellent service. Nicole Elder was very knowledgeable and efficient. I told her exactly what I wanted and she had it for me within a day. Purchase was quick & easy. More
by Wonderwoman
Employees Worked With
June 22, 2017
Terry lange ROCKS I'm extremely satisfied with the service of this dealership especially from Terry lange he did the impossible for me and got me the car I've always wa I'm extremely satisfied with the service of this dealership especially from Terry lange he did the impossible for me and got me the car I've always wanted and helped me get approved and on top of all of that he hooked me up with a full tank, would definitely recommend this dealership More
by Hussein Almukhtar
Employees Worked With
Terry Lange
June 20, 2017
Excellence Paul "PJ" Coolman provided excellent service and care. He went above and beyond to make sure I was completely satisfied. I will recommend him to anyon Paul "PJ" Coolman provided excellent service and care. He went above and beyond to make sure I was completely satisfied. I will recommend him to anyone looking to buy a new vehicle. More
by Kyle32
Employees Worked With
Paul Coolman
June 14, 2017
Excellent He was very helpful and informative. Very kind. Excellent customer service skills. Great price of car. Everyone was friendly and helpful. Awesome pla He was very helpful and informative. Very kind. Excellent customer service skills. Great price of car. Everyone was friendly and helpful. Awesome place to buy from More
by Sharon Rach
