Suburban Ford of Sterling Heights

WOW! What an awesome experience! So. JR Peterson (new car sales Mng) suggested I look at the used car website after I explained to him that I needed to find a reliable used vehicle fo So. JR Peterson (new car sales Mng) suggested I look at the used car website after I explained to him that I needed to find a reliable used vehicle for my daughter who travels a few hundred miles to college, but also comes home many weekends. I found the site very user-friendly, thorough, and having immediate access to Carfax reports was excellent! I found an Escape that I was interested in, drove the 35 miles to the dealership, met with manager, Brian Lagodna and then salesman, Nathan Wells, and both couldn't have been more personable and helpful. I drove the 2012 Escape, loved it, and left a deposit. The following day, Brian and Nathan, together with Veto in financing, quickly and efficiently moved the deal through, including an excellent finance rate and, by the next morning, my daughter and I were back to sign on the dotted lines! The car was so clean, and the mechanics checked it out thoroughly. They gave my daughter the keys, and neither of us could have been more thrilled. Thanks to all of you for the excellent experience! More

Great visit My wife and I came into the dealership with our son looking for midsize suv's! Was approached by one of the managers and asked if we had been helped, My wife and I came into the dealership with our son looking for midsize suv's! Was approached by one of the managers and asked if we had been helped, he set us up with Brandon and he took the time to help us narrow down our selection by letting us drive a couple vehicles. We have purchased previously from Terry, and we told the manager that we would like to continue our business with the dealership. Brandon who was with a customer at the time still balanced his schedule to help us and to answer as well as show us several vehicles. To the manager and the staff we appreciated your hospitality in our search! More

Best Buying Experience David Hennigan, you made purchasing my first car from a dealership a delightful experience. You let me test drive any and every car that I was interes David Hennigan, you made purchasing my first car from a dealership a delightful experience. You let me test drive any and every car that I was interested in. From walking in, discussing options, test driving, and making a deal, you were 100% honest with me and supportive. It was quick and easy and look forward to working with you again in the future! More

I had a great experience dealing with Ian Ian went above and beyond to help me with my purchase. I purchased my first vehicle from Ian and I will also be buying my next vehicle from him. Very Ian went above and beyond to help me with my purchase. I purchased my first vehicle from Ian and I will also be buying my next vehicle from him. Very professional. More

Authentic, knowledgeable, and Friendly This is an absolutely amazing employee! He was very kind and authentic the entire time we were working with him. He had a smile on his face the whole This is an absolutely amazing employee! He was very kind and authentic the entire time we were working with him. He had a smile on his face the whole time and was happy to help with whatever we needed. We asked for something specific and he gave us exactly that. He didn't give me too many options and didn't pressure me into anything that I couldn't afford or didn't want. He was honest and open and I felt like he actually cared about my opinions and what made me happy and what I wanted. In previous dealerships they talk to my significant other, and dont take me seriously, being a 27 year old female.. He spoke to me directly with kindness as an equal. That means so much to me as a customer. He made it an fun experience, when normally its stressful. I will recommend this dealership and this employee to every single person that I know! I can't sing enough praises about this employee! He deserves a huge huge raise!!! More

I wouldn't go anywhere else Matthew Drogosch is a very professional individual to do business with. First and foremost he is ethical. He genuinely cares about your needs and requ Matthew Drogosch is a very professional individual to do business with. First and foremost he is ethical. He genuinely cares about your needs and requirements and goes above and beyond to exceed them. Sales people are sales people, right? Not so with Matthew. I would send my mother to Matthew. Suburban Ford of Sterling Heights is fortunate to have him on their staff. I could add a lot more but nothing else needs to be said. More

Excellent Experience! Hillary Adam was simply amazing through out the whole process. She helped us get a 2017 Ford Connect for our company. She's really good at what she do Hillary Adam was simply amazing through out the whole process. She helped us get a 2017 Ford Connect for our company. She's really good at what she does, very efficient, determined, a great communicator, and above all exceptional customer service. If you want a good deal and someone who cares then she's the person to go to. A very genuine, kind and fun person. A pleasure to do business with! Thank you for everything Hillary great job! More

Easy to work with We came in looking for a vehicle for my mom and found something that hit all the check boxes. The purchase was a simple process and we were on our way We came in looking for a vehicle for my mom and found something that hit all the check boxes. The purchase was a simple process and we were on our way with moms new car later that afternoon. More

Fast, simple, and easy John was very helpful and had great communication during the process. Everything was fast and simple! Highly recommend this sales team and John. Thank John was very helpful and had great communication during the process. Everything was fast and simple! Highly recommend this sales team and John. Thanks John! More