Suburban Ford of Sterling Heights

FANTASTIC Experience We have just bought our 3rd car from Tammy Penna at Suburban Ford.She is the absolute best! She is very knowledgeable and very trustworthy but also ve We have just bought our 3rd car from Tammy Penna at Suburban Ford.She is the absolute best! She is very knowledgeable and very trustworthy but also very personable! She sincerely cares about making us happy and does everything she can to get us EXACTLY what we want at the best possible price. AND AS A RESULT WE ARE ON OUR 3RD CAR FROM HER!!! More

Quick, deal maker, hope to get another vehicle from him. I was responding to an ad listed on cargurus one night. Mr. Halsey returned the call bright and early the next morning. We scheduled an appointment me I was responding to an ad listed on cargurus one night. Mr. Halsey returned the call bright and early the next morning. We scheduled an appointment met test drove the vehicle and made a deal. Even worked with me on holding the vehicle alittle longer than expected because of a unforeseeable event. I hope to get another vehicle from Mr. Halsey in the near future. More

amazing experience My husband and I had the best experience. Everyone was so helpful and we felt that we were getting excellent treatment. Brian was wonderful to work wi My husband and I had the best experience. Everyone was so helpful and we felt that we were getting excellent treatment. Brian was wonderful to work with and so want Brandon. We never felt like we were pressured, nor felt that we were being misinformed or mislead. Highly recommend More

I will be coming here again in the future My boyfriend and I had a great experience with Michele she helps us find a great new escape it was not our first pick but a close second with that bei My boyfriend and I had a great experience with Michele she helps us find a great new escape it was not our first pick but a close second with that being said we were not approve for the car we originally wanted. Michele helped us find a way to leave with a nice brand new car she gave us our options and was awesome with finding us exactly what we wanted. we plan on returning to this dealership again THANK YOU MICHELE!!! More

Excellent Help Unfortunately due to travel and some surprise finances I was not able to move forward with procuring a new vehicle. However, working with Sean Turner Unfortunately due to travel and some surprise finances I was not able to move forward with procuring a new vehicle. However, working with Sean Turner and Vito Vultaggio was by far one of the best and easiest experiences I have ever had. I went on one of their busiest nights and they still found ways to check in on me and see how I was doing and ask what my thoughts were. They were able to understand what I needed in terms of both vehicles and finances. This was my first time inquiring about a car on my own and they made the process simple and painless. I highly recommend these two associates as well as Suburban Ford. More

Wonderful experience It was a great experience and Amelio was extremely helpful. Will definitely come back for my next purchase. Everyone I encountered was very profession It was a great experience and Amelio was extremely helpful. Will definitely come back for my next purchase. Everyone I encountered was very professional and helpful. The manager came by just to greet us and make sure things were going smoothly. I appreciated the friendliness of everyone there. More

Bait and Switch Three times I've called on advertised used cars, assured the car was available and they sent me a text message confirming appointmen. I raced down to Three times I've called on advertised used cars, assured the car was available and they sent me a text message confirming appointmen. I raced down to the dealership to find they "just sold it." Third time I asked for proof they sold it and they couldn't produce anything but, as a consoliation, wanted to sell me something else. Stay away! Very deceptive way to conduct business. More

Great experience Antonio (sales person) listened to my needs and came up with different options, made sure I was completely satisfied before picking the best deal...gr Antonio (sales person) listened to my needs and came up with different options, made sure I was completely satisfied before picking the best deal...great staff, beautiful showroom, clean dealership. I will be back again! More

Easy and Stress free Dealing with Brandon was wonderful. He was pleasant and extremely easy to work with. It was a very refreshing experience. No stress, quick and eas Dealing with Brandon was wonderful. He was pleasant and extremely easy to work with. It was a very refreshing experience. No stress, quick and easy what more could you ask for. Brain was also great to work with. Keep up the great customer service, I will be sure to refer friends and family your way. More

Completely satisfied customer! Suburban Ford is a very professional, straight forward, no BS place to purchase a vehicle. I went there looking for a F-150 and was surprised by the i Suburban Ford is a very professional, straight forward, no BS place to purchase a vehicle. I went there looking for a F-150 and was surprised by the inventory they had on the lot. Nicole Elder helped with every discount available and I left a very happy customer. Nicole answered all my questions and concerns in a straight forward manner without the BS. I recommend to everyone if you're looking for a new vehicle, give this team a chance. More