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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,040 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,040 reviews
March 01, 2018
Kevin Miller and Suburban Ford are Awesome! Kevin Miller is the best. No BS and straight to the point. I've dealt with him on five different occasions and won't buy a car from anyone else. Highl Kevin Miller is the best. No BS and straight to the point. I've dealt with him on five different occasions and won't buy a car from anyone else. Highly recommend Kevin. Lisa Elder and the rest if the staff are awesome to deal with as well. More
by pevaughn
February 27, 2018
Mandy Simon Mandy is the best! My cars are always pulled up, cleaned, radio set to my favorite station, and ready to drive. She looks out for rebates and offers a Mandy is the best! My cars are always pulled up, cleaned, radio set to my favorite station, and ready to drive. She looks out for rebates and offers and always follows up. Top notch salesperson and top notch dealership! More
by Phil
February 26, 2018
Used car purchase Very nice employees that break the car dealer stereotype. Marcus was a great guy who always kept in touch and was looking out for me rather than just Very nice employees that break the car dealer stereotype. Marcus was a great guy who always kept in touch and was looking out for me rather than just himself More
by Justin ceglarek
Employees Worked With
Marcus Martin
February 24, 2018
Great service, made the process easy Mike did a great job of finding multiple options options and helping to settle on the right truck. Very easy to work with and straight forward. Mike did a great job of finding multiple options options and helping to settle on the right truck. Very easy to work with and straight forward. More
by Jeff
Employees Worked With
Mike Smitley, Cheryl Noda
February 23, 2018
Excellent experience buying our new F150 Purchasing our new F150 at Suburban Ford was the best car buying experience we have ever had. Salesman Vince Miceli attended to our every need & conce Purchasing our new F150 at Suburban Ford was the best car buying experience we have ever had. Salesman Vince Miceli attended to our every need & concern. We would highly recommend making your next purchase at Suburban Ford with Vince!! Emilia in financing was very thorough & friendly too!! More
by JK
Employees Worked With
Emilia Gonzalez, Vince Miceli
February 23, 2018
Quick, friendly and efficient, plus a great vehicle This is my third new car buying experience at Suburban Ford, and every time really has been a good experience. A friendly customer service team and a This is my third new car buying experience at Suburban Ford, and every time really has been a good experience. A friendly customer service team and a very efficient process. I would definitely return, and recommend Suburban Ford as well. I love my new vehicle, and happy I got it through Suburban. More
by returning customer
Employees Worked With
Vince Miceli
February 23, 2018
Great staff and great selection. Alex did a great job making my son and I feel welcome and appreciated. I have never felt good right after buying or leasing a vehicle before because Alex did a great job making my son and I feel welcome and appreciated. I have never felt good right after buying or leasing a vehicle before because I would feel I was taken advantage of. This time I felt like we got a good deal and I would definitely come back for my next vehicle. More
by Andrew G
Employees Worked With
Alex Apess
February 22, 2018
Flora is the best! Walked into the dealership expecting to be told something other than what I seen advertised. To my surprise, Flora not only provided a pleasant experi Walked into the dealership expecting to be told something other than what I seen advertised. To my surprise, Flora not only provided a pleasant experience but got me the best deal I could find anywhere. Highly recommend her and Suburban Ford More
by Realtorjoseph
Employees Worked With
February 22, 2018
5 star dealer Went out of there way to get me the exact car I wanted!! Work hard for there customers!!! The service was amazing. Made sure I was happy for what I wa Went out of there way to get me the exact car I wanted!! Work hard for there customers!!! The service was amazing. Made sure I was happy for what I was getting. I would recommend this dealership to anyone looking to buy/lease a car. More
by mlulgjuraj23
Employees Worked With
February 22, 2018
My lease turn in experience I turned in my lease to get a new one on tuesday and Mandy Simon was the associate who made this possible. Suburban ford is a very professional yet co I turned in my lease to get a new one on tuesday and Mandy Simon was the associate who made this possible. Suburban ford is a very professional yet comfortable atmosphere. Mandy helped my dad and i pick the perfect car for the most affordable price! More
by lu5324
Employees Worked With
Madeline Simon, Tom Macpherson
