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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,953 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied. It is my personal commitment to see that all of your expectations are not only met...but exceeded. Best Wishes, David T. Fischer Chairman & CEO
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,953 reviews

May 11, 2018

Horrible If you are a first time car buyer this man will take advantage of you for all that you are worth. Don't buy from him. More

by RuinedMyExperience
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Stellino
Jun 15, 2018 -

Suburban Ford of Sterling Heights responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Sales Manager Jim Elder at (586) 268-7500 so we can work towards a resolution.

May 10, 2018

2013 dodge Durango Best experience i have had in years when buying a new car. I will always shop here when looking to buy a new or used car. More

by Marymusick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Reese
May 14, 2018 -

Suburban Ford of Sterling Heights responded

Mary, congratulations on the 2013 Dodge Durango. We hope you enjoy your new vehicle!

May 10, 2018

An edgy Edge Professional, efficient and personable service! I give them my budget they work with me and make me happy, a win win situation! Suburban Ford is my go More

by Lisica37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Toppi, Antonio Vultaggio, Emilia Gonzalez, James Saelens, Josie Vultaggio
May 11, 2018 -

Suburban Ford of Sterling Heights responded

We are so elated that we could help you out! We look forward to continuing working with you in the future.

May 09, 2018

Buying a truck Service was excellent.!Was not in there a long time and vehicle was ready when I was done with all the paperwork . Will be back when lease is up More

by Julie1122
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antonio Vultaggio
May 11, 2018 -

Suburban Ford of Sterling Heights responded

Julie, we are so happy to read such a great review! Thanks for taking the time to share your kind words and we look forward to seeing you soon.

May 09, 2018

2015 Chevy Malibu Came in for a Ford Fusion. Nathan helped us out and ended up getting a Chevy Malibu. He was very helpful in helping us find what we were looking for. More

by jmdefrancis
Recommend Dealer
Yes
Employees Worked With
Nathan Reese
May 11, 2018 -

Suburban Ford of Sterling Heights responded

Thanks for your praise and kind comments about our team! We appreciate you taking the time to tell us about your experience!

May 08, 2018

Energetic and very great service Great service! The car dealers are very friendly and they cater you very well. Comfortability is very high here. I would definitely recommend this pla More

by Diego1196
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Franzoni
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mexico, Cheryl Noda
May 10, 2018 -

Suburban Ford of Sterling Heights responded

Hi Diego, thank you so much for your positive comments about Suburban Ford of Sterling Heights! We thank you for taking the time to share your most recent experience with us.

May 08, 2018

Finally got the car of my dreams Nathan was awesome from the time we met him until the time we walked away with the keys to my dream car. Not only was he very knowledgeable and person More

by Jeepoland14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Mazza, Nathan Reese
May 10, 2018 -

Suburban Ford of Sterling Heights responded

We are so elated to read your kind words and great review. We are so happy that we were able to help you out and provide you with such a positive experience! We are glad that we could help you find your prefect car, happy driving!

May 07, 2018

Dying a slow death.. Our time with our sales person was wonderful, the Business Manager-Caleb H, is like waiting on a slow death for him to get to you. More

by MrsFulton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Sloat
May 10, 2018 -

Suburban Ford of Sterling Heights responded

Thank you for your kind words and this wonderful review!

May 06, 2018

Courteous, organized and very honest! I recently purchased a 2012 Chevrolet Silverado from Suburban Ford and drove from Toledo Oh! Marcus Martin was my used car sales consultant and was aw More

by William2782
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
May 11, 2018 -

Suburban Ford of Sterling Heights responded

William, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Ford of Sterling Heights!

May 05, 2018

Best Ford Dealership in metro Detroit Second time purchasing from Suburban Ford with Brad K. I walked in on Friday he had me in my new vehicle by Monday. It doesn’t get better than that! T More

by FordLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Klein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron Krakowski, Tom Macpherson, Dennis Reamore, Andrew Vultaggio
May 10, 2018 -

Suburban Ford of Sterling Heights responded

Hi there! Thank you for the great review and loyalty over the years. We thank you for your business and for you taking the time to share your most recent experience with us. We look forward to working with you again soon!

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