Suburban Ford of Sterling Heights
Sterling Heights, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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He is amazing! We came in at 10 a.m. to get a new Bronco, and he made it happen the very same day! He’s an incredible salesperson and so personable! We came in at 10 a.m. to get a new Bronco, and he made it happen the very same day! He’s an incredible salesperson and so personable! More
I can’t express my gratitude towards Joe for locating the bronco that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication bronco that we were looking for this week. His customer service along with his knowledge of the vehicles is top-notch.. along with the communication that Joe provided was the best that I’ve dealt with when buying a vehicle. More
Poor internal system to show what status used vehicles are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle i are in. Employees need to do their do dilligence to complete call backs about vehicle customers are interested in. Call backs after vehicle is sold to try and sell another vehicle was not warranted. Employee was in a hurry to leave for the day instead of making a sale. More
Went in for an oil change, left with a new vehicle. Walked into the showroom via service center, walked past 3 salesman but Nic was the first person too greet me. After a short talk he said I might be Walked into the showroom via service center, walked past 3 salesman but Nic was the first person too greet me. After a short talk he said I might be able too get you into a newer car with similar payments. 1hr later he handed me new car keys. Nic was very professional, transparent, hardworking, tried all possibilities too secure me the deal. Great sense of humor, didn't see $$ in my eyes just an authentic guy. Greta work with paperwork no hiccups all smooth More
Nick was very helpful getting me into my new car! He was upfront and honest about everything and got me in my new car the next day! Very communicative and responded quickly to anything I needed! Coul He was upfront and honest about everything and got me in my new car the next day! Very communicative and responded quickly to anything I needed! Couldn’t be happier! More
Steve is fantastic and will never steer you wrong! He's great to work with! He's great to work with! More
Nick was an outstanding salesperson! He went above and beyond to ensure the deal was completed smoothly. We’ll definitely recommend Nick to our family and friends. Steve, the Sales Manag He went above and beyond to ensure the deal was completed smoothly. We’ll definitely recommend Nick to our family and friends. Steve, the Sales Manager, was also incredibly helpful in securing a great trade-in value. Thank you both for a fantastic experience! We love our Explorer!! More
Cannot say enough great things about Nick & the dealership! Thank you for helping me get my new Bronco :) Looking forward to Nick assisting in the future as well. dealership! Thank you for helping me get my new Bronco :) Looking forward to Nick assisting in the future as well. More
Suburban was very helpful, friendly and informative. Nick got the deal done and I’m happy with my new truck. I would definitely recommend Nick and Suburban to my friends Thank you Nick, looking forwar Nick got the deal done and I’m happy with my new truck. I would definitely recommend Nick and Suburban to my friends Thank you Nick, looking forward to seeing you again, and Dave the finance guy, you guys are Rock Stars. More
Just a great experience all the way around. Thank you, thank you so so much Thank you, thank you so so much More