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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,187 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,187 reviews
March 19, 2026
Kate was so helpful with the process of buying a new truck. She was always available when we had questions and got us the payment we wanted. Thanks kate !!! truck. She was always available when we had questions and got us the payment we wanted. Thanks kate !!! More
by crystal.kaatz
Employees Worked With
March 18, 2026
Kate was extremely helpful! Took her time to make sure I understood all of my options and did not stop until I left satisfied! Took her time to make sure I understood all of my options and did not stop until I left satisfied! More
by Paige Spiekhout
March 18, 2026
Very professional, efficient and helpful with any confusion. The sales girl I had was wonderful! confusion. The sales girl I had was wonderful! More
by hamitimegan
March 16, 2026
Really clean and nice place. I would recommend this dealership to anyone. I would also recommend that they see Nick N he was amazing. I would recommend this dealership to anyone. I would also recommend that they see Nick N he was amazing. More
by Phillipnewman1925
March 16, 2026
Nick was very pleasant! Super friendly and welcoming. Nick was great at communicating and answering all of our questions! Super friendly and welcoming. Nick was great at communicating and answering all of our questions! More
by AMBERLOWENS1
March 16, 2026
Felipe was the most helpful! He helped me find the perfect car at the perfect price. He took into account all my needs and even was able to squeeze in some of my wants below budg He helped me find the perfect car at the perfect price. He took into account all my needs and even was able to squeeze in some of my wants below budget! So helpful, friendly, and patient, I could not recommend him more! More
by reesecarter2000
Employees Worked With
March 15, 2026
Isaiah is a outstanding salesman. He helped me get a used ram. He didnt hide anything about the truck and was honest about everything. 10 out of 10 I will not go anywhere els in the f He helped me get a used ram. He didnt hide anything about the truck and was honest about everything. 10 out of 10 I will not go anywhere els in the future. More
by Jasn22
Employees Worked With
March 15, 2026
He was an awesome outgoing salesperson. Came in to just look at a jeep and ended up getting it and a truck. 10 out of 10. I will never go to anyone else for a vehicle. He will always have m Came in to just look at a jeep and ended up getting it and a truck. 10 out of 10. I will never go to anyone else for a vehicle. He will always have my customer service from here on out. More
by Jasn22
Employees Worked With
March 15, 2026
Very patient and informative. Helped me through my entire process of ordering my first set of tires for my Ford Explorer! Gave me options, worked in my price range, and was very h Helped me through my entire process of ordering my first set of tires for my Ford Explorer! Gave me options, worked in my price range, and was very honest in his opinion about each tire option! Great addition to the Ford Staff More
by Tmac
Employees Worked With
March 14, 2026
Clean place with a helpful and friendly staff. They were great about my child being there with us, which made the visit much more comfortable. They even have popcorn, a hot beverage machine, and w They were great about my child being there with us, which made the visit much more comfortable. They even have popcorn, a hot beverage machine, and water available while you wait. Those little extras made a big difference, especially when you have your child with you. Great experience! More
by Chris's
