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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,030 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,030 reviews
April 04, 2025
I came in 3/31/25 for my 30,000 mile maintenance on my car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is car. I purchased my car here 3 yrs ago and have received all maintenance from this location. The process was streamline and efficient. The staff is always professional and courteous. I loved the video and text received during service that allowed me to approve new filters for my car. I relayed my experience to the staff where I work (VA Medical Center) in our weekly meeting the next day. The supervisor said, "What dealership is this?" and the staff was impressed by my experience. We all strive for this kind of exemplary customer service. I cannot single out a specific employee because ALL of the staff I have dealt with over the last three years are exceptional. Thank you! More
by tstoinski
Employees Worked With
April 03, 2025
Very happy working with Youseff and Suburban to replace my old vehicle and a very speedy process once it was available for purchase. my old vehicle and a very speedy process once it was available for purchase. More
by beteach88
Employees Worked With
April 01, 2025
Nicolas was a huge help. I think he went above and beyond for what I was hoping to happen, and he made it work, even when I didn’t think it was going to happen. He was effici I think he went above and beyond for what I was hoping to happen, and he made it work, even when I didn’t think it was going to happen. He was efficient and didn’t have to stay at the dealership long. I appreciated working with him. More
by JohnL
March 28, 2025
Nick was very knowledgeable and helpful in helping us fulfill our needs. He went above and beyond to make sure we were satisfied. I will recommend him to people we know. fulfill our needs. He went above and beyond to make sure we were satisfied. I will recommend him to people we know. More
by lighthouselady3355
March 28, 2025
Nick provided us with excellent service. He made the purchase really easy. And he was always in touch, even after the sale. Fully recommended. He made the purchase really easy. And he was always in touch, even after the sale. Fully recommended. More
by Orlando Lopez
March 27, 2025
Nick made the process of finding & financing a car very easy for me! Would recommend. easy for me! Would recommend. More
by Ariel Benson
March 20, 2025
Katelynn was absolutely amazing. She took her time to research exactly the vehicle I wanted. She was pleasant and friendly and very helpful. My truck deal almost didn’t happen, but K She took her time to research exactly the vehicle I wanted. She was pleasant and friendly and very helpful. My truck deal almost didn’t happen, but Katelynn made sure to do what ever I needed to walk out with my Bronco SaSquath that day. I would recommend her to anyone looking for a vehicle at Suburban Ford. Trust me, she will be sure to take care of you and ensure you get an affordable payment. 👍🏽 More
by April Rebeiro-Green
March 19, 2025
Kate made signing my first lease a pleasant and easy experience. She was friendly and professional the entire time. experience. She was friendly and professional the entire time. More
by Brianna
Employees Worked With
March 17, 2025
I feel like Youssef was very professional and very knowledgeable on the new car well done. knowledgeable on the new car well done. More
by Steffesp1
Employees Worked With
March 14, 2025
The dealership is wonder and clean. The man helping us, Youssef, was extremely nice and good to talk to. The man helping us, Youssef, was extremely nice and good to talk to. More
by thea.holmquist
Employees Worked With
