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Suburban Ford of Sterling Heights
Sterling Heights, MI
1,966 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
It is my personal commitment to see that all of your expectations are not only met...but exceeded.
Best Wishes,
David T. Fischer
Chairman & CEO
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 1,966 reviews
November 19, 2024
Isaiah is amazing and did an amazing job getting me into my new vehicle I appreciate the patience and care he put into this sale! Will definitely be back once we are ready and will be referring him to all o my new vehicle I appreciate the patience and care he put into this sale! Will definitely be back once we are ready and will be referring him to all of our friends and family ! If you’re looking he is your guy! Thankyou Isaiah ! More
by Brianna Martinez
November 14, 2024
Nick Navarro was great! We didn't have an appointment and he took us through the vehicles we were interested in. We were very comfortable with Nick. We ended up loving th We didn't have an appointment and he took us through the vehicles we were interested in. We were very comfortable with Nick. We ended up loving the Bronco. This was on a Friday and we picked up the Bronco on Monday. Nick was a pleasure to work with and we will be back and will recommend Nick to our friends and family. More
by cmorris821
Employees Worked With
November 14, 2024
Aws and Tim went above and beyond for my recent purchase. The whole process was professional and smooth. They made quick work of requested customizations and proposed great concepts I hadn't even thought of. The whole process was professional and smooth. They made quick work of requested customizations and proposed great concepts I hadn't even thought of. Even gave me a loaner vehicle until my new vehicle was ready. On top of that, Aws delivered to my location several hours away. Fully recommend! More
by Jake
November 14, 2024
Christian Lange is unprofessional, rude, intimidating, and disrespectful. He made me feel very uncomfortable every time he contacted me and disrespectful. He made me feel very uncomfortable every time he contacted me More
by Kugorr
November 10, 2024
Very welcoming, friendly atmosphere. Bought a car here 11 years ago. I would again. I love my Bronco sport. Bought a car here 11 years ago. I would again. I love my Bronco sport. More
by Kskornhaus
Employees Worked With
November 10, 2024
Nick Navarro was awesome. He was very professional and answered all of my questions. He made the car buying process an easy transaction and I would definitely refer anyone to He was very professional and answered all of my questions. He made the car buying process an easy transaction and I would definitely refer anyone to him. Thanks Nick! More
by sharnita.croft
Employees Worked With
November 09, 2024
He was very knowledgeable and quickly help me find a car that would fit laying flat my rolling walker in the trunk. that would fit laying flat my rolling walker in the trunk. More
by greenamma
November 08, 2024
Easy going and super down to earth. Nick really helped me out when I walked into the dealership without an appointment. Would definitely recommend to others. Nick really helped me out when I walked into the dealership without an appointment. Would definitely recommend to others. More
by Mikeconnell00
Employees Worked With
November 06, 2024
Joseph was awesome. He was knowledgeable and treated my father and I like family. Was incredibly transparent and trust worthy. Would absolutely recommend asking for him! He was knowledgeable and treated my father and I like family. Was incredibly transparent and trust worthy. Would absolutely recommend asking for him! More
by AidanC
Employees Worked With
November 05, 2024
Car we drove 3 hours to test drive was filthy. Salesman told us they didn’t send used cars to detail until AFTER they were sold. Stupidest thing I ever heard! Salesman told us they didn’t send used cars to detail until AFTER they were sold. Stupidest thing I ever heard! More
by sparty7653
Employees Worked With
