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Suburban Ford of Sterling Heights
Sterling Heights, MI
2,141 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction.
Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure each and every one of our guests feels completely satisfied.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,141 reviews
November 28, 2025
Felipe has been a fabulous salesman! He was very up front and honest during the entire transaction of purchasing a vehicle. I definitely plan to send friends and family his way! He was very up front and honest during the entire transaction of purchasing a vehicle. I definitely plan to send friends and family his way! More
by kha0728
Employees Worked With
November 26, 2025
Tammy was such a pleasure to work with her smile was infectious. She was very attentive and made sure I had everything I needed. She made the process comfortable for me. It was like visiting an old frie infectious. She was very attentive and made sure I had everything I needed. She made the process comfortable for me. It was like visiting an old friend lol. I really appreciate her and everything she did for me. I would definitely go back just to visit her. More
by crystalnhill4
Employees Worked With
November 26, 2025
Zach was a pleasure to work with. He was very friendly smiled the entire time. He explained everything throughly. I really appreciate the time he spent answering my questions. Thank y He was very friendly smiled the entire time. He explained everything throughly. I really appreciate the time he spent answering my questions. Thank you More
by crystalnhill4
Employees Worked With
November 26, 2025
Steve made the process so easy. I went in not expecting to leave with anything just shopping around but he made it happen for me. He was so friendly and kind. He didn’t come off lik I went in not expecting to leave with anything just shopping around but he made it happen for me. He was so friendly and kind. He didn’t come off like a salesman more like family. I actually had a good time 😂 thank you Steve for my Chevy Blazer/ Mustang lol More
by crystalnhill4
November 19, 2025
Felipe went above and beyond when helping me. Never felt any pressure or that I was being taken as a fool. He was available well past business hours and always quick to respond. 10/10 I would go Never felt any pressure or that I was being taken as a fool. He was available well past business hours and always quick to respond. 10/10 I would go back to him for my next vehicle More
by truhettj
Employees Worked With
November 15, 2025
Felipe was wonderful helping with everything including setting up my phone to sync system and making sure that I knew what all of the features were. setting up my phone to sync system and making sure that I knew what all of the features were. More
by jsg73871
Employees Worked With
November 14, 2025
Absolutely awesome experience! Felipe and the finance team went above and beyond to get me in the truck I wanted and overcome some obstacles being an out of state buyer. Couldn’t Felipe and the finance team went above and beyond to get me in the truck I wanted and overcome some obstacles being an out of state buyer. Couldn’t be happier with the whole process and how helpful everyone was! Would definitely work with Suburban Ford again and highly recommend the dealership and Felipe to anyone in the market for a vehicle. More
by achase2498
November 12, 2025
Immediately upon walking into this dealership Isaiah was knowledgeable about the cars on the lot and in general! He was honest and helped me look for something that fit me and my needs! Also very kind and a knowledgeable about the cars on the lot and in general! He was honest and helped me look for something that fit me and my needs! Also very kind and and personable! More
by Mmp1173
November 11, 2025
Friendly , fast, personable and very effienct. Great guy very knowledgeable . Well organized and very helpful. Great guy very knowledgeable . Well organized and very helpful. More
by s7jp2
Employees Worked With
November 07, 2025
Clean, Friendly and a very comfortable setting. This vehicle is the 8th purchase at this dealership and the 6th from Tammy Penna. Her commitment to customer service keeps my family coming back. Alw This vehicle is the 8th purchase at this dealership and the 6th from Tammy Penna. Her commitment to customer service keeps my family coming back. Always on top of things no matter how big or small. Thanks again we will be back. More
by Mc2
