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Suburban Ford of Sterling Heights

Sterling Heights, MI

4.3
1,983 Reviews
Welcome to The Suburban Collection. On behalf of our staff, thank you for visiting our website and giving us an opportunity to serve you online. Our commitment to perfection is exceeded only by our commitment to offer you the highest levels of guest satisfaction. Our professional and well-trained staff is ready to assist you with your automotive needs. The Suburban Collection strives hard to make sure ...
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40333 Van Dyke Avenue

Sterling Heights, MI

48313

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Showing 1,983 reviews

January 10, 2025

Went in for an oil change, left with a new vehicle. Walked into the showroom via service center, walked past 3 salesman but Nic was the first person too greet me. After a short talk he said I might be More

by AL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2025

Nick was very helpful getting me into my new car! He was upfront and honest about everything and got me in my new car the next day! Very communicative and responded quickly to anything I needed! Coul More

by Samantha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2025 -

Suburban Ford of Sterling Heights responded

Hi Samantha, we're delighted to hear that Nick provided such excellent service at Suburban Ford of Sterling Heights. Enjoy your new car and thank you for choosing us!

January 05, 2025

Steve is fantastic and will never steer you wrong! He's great to work with! More

by MJOHANNES25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2025 -

Suburban Ford of Sterling Heights responded

Thank you for the 5-star review and shoutout to Steve! We look forward to working with you again at Suburban Ford of Sterling Heights.

January 03, 2025

Nick was an outstanding salesperson! He went above and beyond to ensure the deal was completed smoothly. We’ll definitely recommend Nick to our family and friends. Steve, the Sales Manag More

by Mburkett46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Suburban Ford of Sterling Heights responded

Thank you for sharing your experience with Nick and Steve at Suburban Ford of Sterling Heights! We're delighted to hear they provided exceptional service and helped secure a great deal on your Explorer. Enjoy the ride, and we appreciate any recommendations to family and friends!

January 01, 2025

Cannot say enough great things about Nick & the dealership! Thank you for helping me get my new Bronco :) Looking forward to Nick assisting in the future as well. More

by Adriana.garmo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Movsesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2025 -

Adriana.garmo responded

Cannot say enough great things about Nick & the dealership! Thank you for helping me get my new Bronco :) Looking forward to Nick assisting in the future as well.

Jan 02, 2025 -

Suburban Ford of Sterling Heights responded

Hi Adriana, we're delighted to hear that Nick and the team at Suburban Ford of Sterling Heights made your Bronco purchase a great experience! We look forward to assisting you again in the future.

December 30, 2024

Suburban was very helpful, friendly and informative. Nick got the deal done and I’m happy with my new truck. I would definitely recommend Nick and Suburban to my friends Thank you Nick, looking forwar More

by Acooktruck24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gjonaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Nick and Dave provided you with a helpful and friendly experience at Suburban Ford of Sterling Heights! Thank you for recommending us, enjoy your new truck!

December 30, 2024

Just a great experience all the way around. Thank you, thank you so so much More

by Shel2774
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Movsesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Price-Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Suburban Ford of Sterling Heights responded

Thank you for the 5-star review! We're glad you had a great experience at Suburban Ford of Sterling Heights. Looking forward to seeing you again soon!

December 29, 2024

Nick was friendly and helpful, he genuinely cares and it shows. First dealership purchase I've made in years, and it was a very pleasant experience. Highly recommend Suburban and Nick Fuentes! More

by Jdafixa
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicolas Navarro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2024 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Nick made your experience at Suburban Ford of Sterling Heights a pleasant one! Thank you for recommending us, and we hope you enjoy your new vehicle.

December 23, 2024

Rich is a professional, knowledgeable, and extremely customer focused person. he was great to work with as we purchased a used vehicle. Would recommend Rich to anyone wanting a great experience purchasi More

by mjdefour
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jim Belk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2024 -

Suburban Ford of Sterling Heights responded

We're delighted to hear that Rich provided you with a professional and customer-focused experience at Suburban Ford of Sterling Heights. Thank you for recommending him, and we hope you're enjoying your new vehicle!

December 14, 2024

Still waiting for my paperwork to be emailed to me because you couldn't print it because your system was hacked. It's only been 6 months. You said another dealer "screwed me" when they didn't give m More

by Unsatisfied
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Saelens
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 17, 2024 -

Suburban Ford of Sterling Heights responded

Hello, Thank you for bringing your experience to our attention. I apologize for the delay in getting your paperwork to you. This is not the top-tier level of service we aim to provide, and I understand how frustrating this must be. When you have a moment, please reach out directly so we can resolve this issue promptly. Thank you, Tim O'Connor - General Sales Manager - toconnor@suburbancollection.com

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