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Suburban Ford of Ferndale

Ferndale, MI

4.0
547 Reviews

21600 Woodward Ave

Ferndale, MI

48220

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547 Reviews of Suburban Ford of Ferndale

February 16, 2016

Amazing experience I contacted Suburban Ford of Ferndale to get a lease Fusion for my daughter. I contacted the dealership and was assigned to Andre Evans as the sales r More

by Pavlo Korostelov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre Evans
Feb 19, 2016 -

Suburban Ford of Ferndale responded

We are so happy that you had a positive experience with Andre! It is great to hear that he could find your daughter the perfect Fusion, with all her wants and needs! We strive to have the best customer service and it's great you were provided that. Thank you for your feedback and we hope your daughter is enjoying her new Fusion!

February 10, 2016

great Nick helped us to get a great lease program and an even greater Explorer at Suburban Ford of Ferndale. We would go back again. Thanks. More

by Kelley and Kelley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Burns
Feb 10, 2016 -

Suburban Ford of Ferndale responded

We are so happy we were able to make your car buying experience a pleasurable one. Congratulations on your new Explorer and we hope to serve you again in the future!

February 01, 2016

Above and beyond! I was skeptical about dealing with Suburban Ford due to a prior bad experience in Sterling. Mr. Evans was extremely professional in a very personal wa More

by Skulldaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad in financing., Andre Evans
Feb 03, 2016 -

Suburban Ford of Ferndale responded

Frankie, thank you for your feedback! Customer service and satisfaction are our top priorities and we are so glad that Andre could provide you with that! Enjoy your new vehicle and we look forward to working with you again in the future!

January 29, 2016

Fair, competitive,very helpful, My salesman and the finance dept worked hard to better my deal. They also fought to get me a better interest rate than I was quoted elsewear, The enti More

by Seriousplay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Swanson, and finance person whose name I cant remember also
Jan 29, 2016 -

Suburban Ford of Ferndale responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with our team and we look forward to serving you again in the future!

January 14, 2016

I had a wonderful and exciting experience The quality of service at Suburban Ford of Ferndale was very outstanding , the salesman Mr.D.Lietz was also very helpful and professional his experti More

by kourt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dennis lietz and coleen
Jan 15, 2016 -

Suburban Ford of Ferndale responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Dennis! We look forward to serving you again in the future and we hope you enjoy your new vehicle!

January 13, 2016

Darin Fogle my salesman for life! My girl and I were on our way from Virginia to Michigan for the holidays when my 08 Escape ran into transmission troubles. We limped it to my parents More

by FordEdge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Fogle
Jan 15, 2016 -

Suburban Ford of Ferndale responded

Thank you for your positive feedback! We're sorry to hear about your car troubles but it is great that Darin could turn that around for you! Customer service and satisfaction are always our top priorities and we are so pleased that he could provide that for you! We look forward to working with you again and we hope you are enjoying your new vehicle!

January 08, 2016

Excellent servie with friendly agents Thank to Ford .com where I start my journey in searching for my new car. Suburban Ford of Ferndale is where I met Andre Evans. A warm and friendly p More

by MsBeard5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Rummer**, Andre Evans
Jan 08, 2016 -

Suburban Ford of Ferndale responded

Thank you for your feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!

January 04, 2016

Amazing people! Very helpful! They helped me get financed for the truck of my dreams. Very very friendly and pleasant staff! I would recommend buying from this dealership to everyo More

by 2003CobraThomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dominic Deramo, Dayna Kaufman, Colleen Coleman
Jan 04, 2016 -

Suburban Ford of Ferndale responded

Congrats on your new truck! Customer service is our top priority and we are so glad that we could help you find the truck of your dreams! We hope to give you another great experience and we look forward to seeing you!

December 30, 2015

Great experience Great salesperson. Dealt with him over the phone for 90% of the sale. Really quick to get back with me with responses to questions and finance options More

by HarboughForPrez16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaymin Davis
Dec 30, 2015 -

Suburban Ford of Ferndale responded

Thank you for the great feedback! Customer service is our top priority and we are so glad that he was able to make a deal with you over the phone and could get back to you as quickly as he did. We hope you are enjoying your new vehicle and we look forward to helping you out with the next one!

December 26, 2015

Leasing my first car I took a long time to make up my mind, but Darin Fogle, my salesman, was very patient with me. He knew I had restraints on the size of my monthly leas More

by loulounet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darin Fogle
Dec 28, 2015 -

Suburban Ford of Ferndale responded

Thank you for the great feedback! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your new vehicle and your experience with Darin met all of those goals! Enjoy your new vehicle, and we look forward to working with you again!