Suburban Ford of Ferndale

Great Salesman. I was looking at a terrain, but after dealing with Nick was quite impressed with his knowledge, and not forceful in pushing me to make a deal. After I was looking at a terrain, but after dealing with Nick was quite impressed with his knowledge, and not forceful in pushing me to make a deal. After being in the car business for 28 yrs. selling and managing. I think I know a good salesman when I see one. he has a great future ahead of him. I know quite a few people in the suburban group. I look for Nick to be in Management in the future. Dave Fisher! you have a good one in Nick!!! Jim Leonard More

Great car buying experience Recently bought a 2016 f150 from Nick Burns. The buying experience was second to none. Definitely will purchase again. Nick Burns made the experienc Recently bought a 2016 f150 from Nick Burns. The buying experience was second to none. Definitely will purchase again. Nick Burns made the experience smooth and trouble-free. More

Friendly and professional. Nick Burns did a good job finding, pricing and financing our Ford Edge. I would definitely recommend Nick and Suburban Ford to friends and family. Nick Burns did a good job finding, pricing and financing our Ford Edge. I would definitely recommend Nick and Suburban Ford to friends and family. More

Outstanding Customer Service! I recommend this dealership for it's excellent costumer service and friendly atmosphere. This was one of the cleanse service centers I've eve visited. I recommend this dealership for it's excellent costumer service and friendly atmosphere. This was one of the cleanse service centers I've eve visited. They have some reasonable prices. More

Excellant experience My wife and I came into the showroom at 2:00Pm and by 7:00PM had the car and color that will fulfill my wife's needs for years to come. Mo did a grea My wife and I came into the showroom at 2:00Pm and by 7:00PM had the car and color that will fulfill my wife's needs for years to come. Mo did a great job getting us into the vehicles we wanted to test drive. Thanks again for a positive friendly experience. More

Visiting Suburban Ford of Ferndale has it's advantages! I recently selected Suburban Ford of Ferndale randomly not contemplating the results. In my personal preference I'm glad to have spoken with Anthony C I recently selected Suburban Ford of Ferndale randomly not contemplating the results. In my personal preference I'm glad to have spoken with Anthony C. to be my tour guide. He brings his expertise along with his "A" game to properly consider my companianship of a vehicle. Anthony C. chose "The Best!" package that was considered to my standards and submitted it to his Team of Scholars who help pamper me while wrapping up the closing deal in ah flash! It was a great adventure to have obtained my Z71 Siverado. from Suburban Ford of Ferndale! D. Shelby More

Good Deal Gone Great If you're in the market for a used vehicle, you've got to see Dennis Lietz at Suburban Ford in Ferndale. My experience is a "Good Deal Gone Great". If you're in the market for a used vehicle, you've got to see Dennis Lietz at Suburban Ford in Ferndale. My experience is a "Good Deal Gone Great". My wife and I were in the market for a used Ford Flex. Driving back from Troy, we saw a 2010 White Flex at Suburban. Monday evening, we went and met Dennis who told us the Flex had a deposit and showed us other vehicle. Saddened with couldn't find "our" car. When leaving I gave Dennis my business card and told him if anything fell through on the Flex to let me know. I few days later Dennis said the Flex was available again and I had 1st dibbs. Negoiated the trade in and we're driving away in "our" Ford Flex. Thanks for the help Dennis. More

A must read and you'll believe I located my car online the night before. I went to this dealer the following morning, very credit challenged and on time restrictions (I had to get t I located my car online the night before. I went to this dealer the following morning, very credit challenged and on time restrictions (I had to get to work by noon). I arrived at 10:04 am and spoke to Anthony Charles (sales man, a very good one, just look at the sales chart in there office:) I explained to him about my creditworthiness, my time restrictions and any concerns I had about finance rates and payment amounts. At 10:11 am I filled out a short credit application and was handed the keys to my new car to test drive. At 10:58 am, I returned from my test drive and LOVED IT! Still know answer but now even more determined. At 11:03 am, I was asked to contact my insurance provider and my car disappeared from sight. At 11:09 am, Anthony escorted me to finance department, where I met (wonder women) Colleen Coleman! Incredible woman and what I could see very respected from her colleagues. To get me approve at the rate and payment amount I needed, Colleen must've sold her soul LOL thank you! I signed my last paper at 11:59 a.m. stepped out of the dealer and into my freshly detailed and wash new vehicle! I was 22 minutes late for work but all is forgiven. Kudos to Anthony and Colleen great family atmosphere! Keep up the great work! I like this team so much that I bought another dream car from Anthony and Colleen 2 weeks later at even a better rate. superb service I will return! Customer for life..... M. Reed More

Great experience Dennis is one of the best sales guys we've ever worked with. He was very personable and I hope I get the opportunity to buy from him again. The whole Dennis is one of the best sales guys we've ever worked with. He was very personable and I hope I get the opportunity to buy from him again. The whole process was very smooth and simple. We got a great truck at a fair price. I think everybody walked away from the deal with a smile. More

A good deal Our salesman was helpful and we got the car we wanted at the price we wanted. Everything was done professionally and in a timely manner. Our salesman was helpful and we got the car we wanted at the price we wanted. Everything was done professionally and in a timely manner. More