Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,502 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,502 reviews
May 31, 2023
Great customer service and efficient process. Dennis was very courteous and patiently answered all my questions, overall a great experience. Very satisfied! Dennis was very courteous and patiently answered all my questions, overall a great experience. Very satisfied! More
by vsmarcota
May 26, 2023
My 2020 Pacifica had routers and pads replaced at 7,000 miles and again at 22,750 miles. They said excessive rust is normal. 3 days of promises and finally I took the car in for service. They said they wer miles and again at 22,750 miles. They said excessive rust is normal. 3 days of promises and finally I took the car in for service. They said they were going to replace them but WERE NOT! And they used my wheel kit and DID NOT put it back in my glove compartment after they used it. No one will returns calls from the dealership. Communication there is terrible. Frustrated! More
by joanne.wrasse
Employees Worked With
Kallie
May 26, 2023
This dealership is awesome! Salespeople are professional and make sure you get into the vehicle you want. I worked with Cathy Fenske and will be calling her the next time i need Salespeople are professional and make sure you get into the vehicle you want. I worked with Cathy Fenske and will be calling her the next time i need a new vehicle, she is amazing to work with. This dealership made the car buying process easy and I was able to drive off the lot with my new car right away. Definitely recommend SCDJR of Farmington Hills to anyone interested in buying a new or used car! More
by sbixby13
Employees Worked With
Cathy Fenske
May 24, 2023
Great customer service and efficient process. Dennis was knowledgeable and provided a great experience. Very satisfied! Dennis was knowledgeable and provided a great experience. Very satisfied! More
by Lisa.lixey
Employees Worked With
May 22, 2023
Terrible service department. My car has been sitting in the driveway for two weeks waiting for them to call me back so I can get it fixed. My car has been sitting in the driveway for two weeks waiting for them to call me back so I can get it fixed. More
by dougwallace567
Employees Worked With
Amanda Albert
May 19, 2023
I enjoyed my experience working with Caselle. He not only was he VERY patient with me & my 2 toddler boys during the sales process but he also encouraged me not to settle and to get exactly what He not only was he VERY patient with me & my 2 toddler boys during the sales process but he also encouraged me not to settle and to get exactly what I wanted and was honest of what would and wouldn’t work within my budget. He did not pressure me into anything and that made my decision process a lot easier. I pulled off in the truck I’ve always wanted thanks to him! When it’s time to upgrade I will be coming back again. Thank you for your services! More
by Dynasty G
May 18, 2023
Robert was awesome he made us comfortable and made us laugh a lot I would recommend Robert to everyone because he was through and made the deal happen thank you rob.! 😁 laugh a lot I would recommend Robert to everyone because he was through and made the deal happen thank you rob.! 😁 More
by marquita.r.moore01
Employees Worked With
Robert Bell
May 14, 2023
From the moment I walked in, I was greeted by a friendly receptionist. The salesman was contacted and I waited just a short time. receptionist. The salesman was contacted and I waited just a short time. More
by Vicki
Employees Worked With
