Suburban Chrysler Dodge Jeep Ram of Farmington Hills

I recently purchased a new Jeep with Bryans help. ..and let me tell you, he made it SO EASY. He had the vehicle delivered to me, first class service! His response time to emails and text messages was ..and let me tell you, he made it SO EASY. He had the vehicle delivered to me, first class service! His response time to emails and text messages was impeccable, and something I really appreciated. I would recommend him to anyone. More

I left my car for 3 days to do a checkup (oil change, tire rotation) and to diagnose a light that was up in the panel control. After 3 days, they diagnosed the problem, but they did nothing about the che tire rotation) and to diagnose a light that was up in the panel control. After 3 days, they diagnosed the problem, but they did nothing about the check up! I missed 3 days at work and I Had to come back another day to change the oil car. Unacceptable! When I talked to the manager, he also said was nothing wrong with that! More

Great experience everything went smooth on my purchase with my 2023 ram 1500 Trx would recommend this dealer 100% with my 2023 ram 1500 Trx would recommend this dealer 100% More

We were very impressed with the amazing service and salespeople were very professional.We will recommend you to our friends! salespeople were very professional.We will recommend you to our friends! More

Bad follow up from Roger on a new vehicle buy. Keep calling him for months to honor agreements and fix warranty issues discovered at vehicle delivery without resolution. Several calls and in-house Keep calling him for months to honor agreements and fix warranty issues discovered at vehicle delivery without resolution. Several calls and in-house visits without closing the issue. Seems once he got the sell and after receiving a good rating evaluation he asks for, there is no proper follow up from his side. More

Very nice purchasing experience with Jacin, from custom ordering to delivery and post delivery support. Thanks! ordering to delivery and post delivery support. Thanks! More

Diane is a wonderful human being that happens to be an awesome salesperson. What mekaes her speciail is that she goes above and beyond to ensure satisfaction. I leased my current vehicle from Diane in 2 awesome salesperson. What mekaes her speciail is that she goes above and beyond to ensure satisfaction. I leased my current vehicle from Diane in 2022. I have been buying and leasing cars from her for many years and will continue to do so! I currenlty have a request in that I am hoping she can make happen (knowing Diane, she will either come through or get as close as possible-smile). Thanks Diane! More

Dennis was a pleasure to work with understood my situation and was able to work with me every step situation and was able to work with me every step More

My salesman Dennis Crimboli is the best salesmen I have meet in my last 20 year of doing business. I gave the dealership 4 star only because the deal we originally talked about didn’t go as planned. I was meet in my last 20 year of doing business. I gave the dealership 4 star only because the deal we originally talked about didn’t go as planned. I was a little let down but not their fault. So my original cars trade value ended up being a little less than planned. I had a sensor that was on so it is what it is. I was a little let down so it changed my overall experience a little. Dennis really sold me this car I honestly didn’t even come to buy the car. I wanted to test drive one to see if I liked it. The car they had for sale was more than I planned to spend. I thought if I liked it maybe I could find a similar one for less. The car I was sold had very low miles so it was kinda out of my price range. Dennis helped me weigh my options on why he personally wouldn’t buy one with higher mileage. Even ten interior options it had wasn’t what I had in mind. He told me real valid car enthusiast reasons why this was the car for me and it had the perfect options for what I would be using my vehicle for. So I dropped a deposit right then and there it was honestly the right thing todo I almost pasted up on my dream car. It woulda been sold the next day. I even checked and not once was I lied too about anything he said or questions I had. Dennis you my friend with go down in history as GOATMAN. Thanks again… More

I had a great experience with Robert. When I came to look at the car he made sure to have it clean and ready to test drive. He responded to calls quickly, and he made it clear that it was When I came to look at the car he made sure to have it clean and ready to test drive. He responded to calls quickly, and he made it clear that it was his goal to provide excellent service. More