Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,473 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,473 reviews
January 16, 2018
Great Service This was the second vehicle I have bought from this dealership. Caselle was nice and was able to find us a vehicle that we liked. This was the second vehicle I have bought from this dealership. Caselle was nice and was able to find us a vehicle that we liked. More
by Mac Buxton
Employees Worked With
Helpful January 10, 2018
excellent!! Loren is the absolute best salesman! I followed him from another dealership. Product knowledge was extremely helpful! I would highly recommend him Loren is the absolute best salesman! I followed him from another dealership. Product knowledge was extremely helpful! I would highly recommend him to everyone! I love my new car. More
by Annie
Employees Worked With
Loren Zeidman
January 09, 2018
Love My Chrysler!! The experience with Caselle was good. He is very accommodating and welcoming. I would purchase here again. My husband bought a car from Caselle also a The experience with Caselle was good. He is very accommodating and welcoming. I would purchase here again. My husband bought a car from Caselle also and recommended him to me. More
by Denne Lawton
Employees Worked With
January 06, 2018
Very happy with my 2017 Pacifica LX If you're going for a used vehicle be sure to see Castle he's a real go-getter and very accommodating! The only thing that I wasn't real thrilled abou If you're going for a used vehicle be sure to see Castle he's a real go-getter and very accommodating! The only thing that I wasn't real thrilled about was the used car sales manager he could have been a little bit more personable since I was paying cash I would have expected at least a handshake or a smile with a thank you. But again my salesman was great! More
by Vangirl
Employees Worked With
January 05, 2018
Great Experience with Suburban Chrysler and Scott Shawbitz Scott Shawbitz is an excellent representative of Suburban Chrysler of Farmington Hills. My vehicle today was our family’s second lease through him. Wh Scott Shawbitz is an excellent representative of Suburban Chrysler of Farmington Hills. My vehicle today was our family’s second lease through him. When our son begins to drive in two years, we will look forward to working directly with Scott once again. Scott is knowledgeable and approachable. He goes above and beyond to make sure every aspect of your car shopping experience is nothing but positive. He keeps in constant communication with each step of the sale He is highly efficient, kind, and knowledgeable. I highly recommend Scott and Suburban Chrysler for all your future auto needs. We look forward to working with him in the future. And as an added bonus? I love my new Jeep Compass. Scott knew I missed the versatility and looks of my previous Jeep Patriot. He found this particular Compsss, knowing it had a bit of an “edgier” look to it with tons of utility, which was exactly what I was looking for..He found this particular Compass and had it delivered within 24 hours. I couldn’t be happier. We will absolutely work with Scott in the future. More
by Sarah123
Employees Worked With
January 04, 2018
Good Experience Nice place to buy a car. Caselle was very nice, knowledgeable and not pushy in the least. Overall I was happy with my car buying experience. Nice place to buy a car. Caselle was very nice, knowledgeable and not pushy in the least. Overall I was happy with my car buying experience. More
by Ken30
December 31, 2017
New car lease Overall very good lease experience. Efficient test drives with car warm/ready. Good price discussions and efficient finance doc process. 2nd lease fro Overall very good lease experience. Efficient test drives with car warm/ready. Good price discussions and efficient finance doc process. 2nd lease from Scott. A+ More
by Ck123
December 29, 2017
Thanks Very Good experience with Scott. 3rd Purchase from him. Will see Scott in the future for all my vehicles. Thanks Scott - Happy New Years - See You soo Very Good experience with Scott. 3rd Purchase from him. Will see Scott in the future for all my vehicles. Thanks Scott - Happy New Years - See You soon More
by Gary’s Jeep
December 29, 2017
Wonderful Dealership - Great Experience Been dealing with Loren for well over 5 years. He is always accessible, friendly and accommodating. I am on my third Ram 1500 lease and every time L Been dealing with Loren for well over 5 years. He is always accessible, friendly and accommodating. I am on my third Ram 1500 lease and every time Loren finds exactly what I am looking for. Highly recommend Loren and this dealership. More
by dmontie
Employees Worked With
Loren Zeidman
December 29, 2017
Great Experience I have bought my last two cars from Loren, he is easy to work with and understood what I needed. I would recommend him as your sales person and recomm I have bought my last two cars from Loren, he is easy to work with and understood what I needed. I would recommend him as your sales person and recommend Suburban Chrysler Dodge Jeep Ram of Farmington Hills. I look forward to my next car. More
by Nancya2z
Employees Worked With
Loren Zeidman
