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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,497 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,497 reviews
November 30, 2023
Dennis Crimboli my sales guy did what he said, made my deal so great. Thx deal so great. Thx More
by Linda
November 27, 2023
Dennis was great to work with. He got us in and out quickly at the end of a long Saturday. The dealership was welcoming, clean, and professional. We will definitely recommend Subur He got us in and out quickly at the end of a long Saturday. The dealership was welcoming, clean, and professional. We will definitely recommend Suburban to anyone who reaches out. More
by bgembis
Employees Worked With
November 04, 2023
Too slow to reply. Price quote was too high. Stopped replying after couple of emails Price quote was too high. Stopped replying after couple of emails More
by ashfaqueahamed.ch
Employees Worked With
October 20, 2023
Mr. Boening was AWESOME! he was very professional, accommodating, customer service driven and understanding of ALL the issues I encountered with the service department when my vehicle was being servic accommodating, customer service driven and understanding of ALL the issues I encountered with the service department when my vehicle was being serviced in the shop for over two weeks and I told there were not any loaner vehicles. Mr. Boening provided me with a loaner, which took a lot of stress off of me having to get back and forth to work and daily errands. Thanks so much Mr. Boening! My 5 STAR rating is for James Boening and Dee in servce. More
by akema.ramsey
Employees Worked With
James Boening
October 11, 2023
Everyone was professional and knowledgeable. Dennis Crimboli was my dealer and was amazing. He made the process very easy for me from start to finish. It was my first time ever purchasing a car. Dennis Crimboli was my dealer and was amazing. He made the process very easy for me from start to finish. It was my first time ever purchasing a car. He was funny and very personable. I will refer all of my friends and family to this dealership only if they request Dennis. The hospitality was very welcoming. Dennis if you see this I owe you lunch and a ride in my new Jeep Cherokee that I love so much!!! Everyone keeps telling me that this car fits me. I can’t thank you enough Dennis!!! More
by AlexTheGr8
Employees Worked With
October 03, 2023
I recently purchased a new Jeep with Bryans help. ..and let me tell you, he made it SO EASY. He had the vehicle delivered to me, first class service! His response time to emails and text messages was ..and let me tell you, he made it SO EASY. He had the vehicle delivered to me, first class service! His response time to emails and text messages was impeccable, and something I really appreciated. I would recommend him to anyone. More
by seagokrm
Employees Worked With
September 19, 2023
I left my car for 3 days to do a checkup (oil change, tire rotation) and to diagnose a light that was up in the panel control. After 3 days, they diagnosed the problem, but they did nothing about the che tire rotation) and to diagnose a light that was up in the panel control. After 3 days, they diagnosed the problem, but they did nothing about the check up! I missed 3 days at work and I Had to come back another day to change the oil car. Unacceptable! When I talked to the manager, he also said was nothing wrong with that! More
by lorenagfgomes
Employees Worked With
Dan Drenikoeski
August 31, 2023
Great experience everything went smooth on my purchase with my 2023 ram 1500 Trx would recommend this dealer 100% with my 2023 ram 1500 Trx would recommend this dealer 100% More
by msantacruz-69
August 18, 2023
We were very impressed with the amazing service and salespeople were very professional.We will recommend you to our friends! salespeople were very professional.We will recommend you to our friends! More
by baringhaus
August 14, 2023
Bad follow up from Roger on a new vehicle buy. Keep calling him for months to honor agreements and fix warranty issues discovered at vehicle delivery without resolution. Several calls and in-house Keep calling him for months to honor agreements and fix warranty issues discovered at vehicle delivery without resolution. Several calls and in-house visits without closing the issue. Seems once he got the sell and after receiving a good rating evaluation he asks for, there is no proper follow up from his side. More
by Unhappy customer
Employees Worked With
