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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.5
1,497 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,497 reviews

March 16, 2022

I drove from an hour away to purchase a car - Caselle made sure the car was available for me to see & ready to go. From the moment I walked in the door, the staff of Suburban were GREAT! Caselle was easy More

by Cjpeelman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 16, 2022

I bought my last 4 pacific from this dealer. Everyone I have been working with here is nice and helpful. They consider all and every concern I have and provide the answer. More

by Shaomei
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Shaomei, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

March 14, 2022

ROBERT BELL GAVE TOP NOTCH SERVICE, EASY TO DEAL WITH. GOOD COMMUNICATION SKILLS AND INFORMATIVE INFORMATION. More

by WendyMcCutcheon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bell
Mar 19, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Farmington Hills

March 12, 2022

Castle is an amazing sales men so is Robert 5 out 5 always great customer service . Those 2 are the sales people we will use , they treat you right and are genuine good people . Chris DeLaGarza More

by Delagarza_fett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Bell
Mar 14, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

March 06, 2022

Bryan is a great guy and very easy to work with. Very straightforward that usually you don't need to negotiate. He is very knowledgeable and very helpful throughout the process. I will definitely re More

by Naqeeb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Galczynski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We appreciate your positive review about your recent experience with us!

March 05, 2022

The dealership was great the whole process of ordering my car from start to finish was easy and stress free. We had the best salesman, he kept us informed throughout the whole process. More

by Chrismichelle1214
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Marshall
Mar 10, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chrysler Dodge Jeep Ram of Farmington Hills.

March 05, 2022

Great guy and good salesman, very personable and got me a great rate on insurance More

by ben-enderby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Ben! We're so happy we were able to help you out!

March 02, 2022

Good dealership, our experience was fantastic. Robert our sales person was very personable and funny! More

by Steve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Bell
Mar 04, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We hope to be of service to you again in the future. Best wishes, Suburban Chrysler Dodge Jeep Ram of Farmington Hills

February 25, 2022

Robert was awesome! He had excellent customer service. We are very happy with our purchase! More

by Tory
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Myles Rijos, Robert Bell
Mar 05, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Tory, thank you for your positive feedback regarding Robert! Congratulations on your newest purchase and we appreciate your business as always!

February 18, 2022

The entire staff is extremely helpful and friendly. I will continue to buy and have my Jeep serviced at this dealership. More

by paulwiz67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terri Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob Molitor
Feb 22, 2022 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chrysler Dodge Jeep Ram of Farmington Hills.

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