Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Elliot Caston is the worst salesperson ever. After repeated calls to him telling me he would call me back, he never did. This dealership is the worst I've ever encountered. After repeated calls to him telling me he would call me back, he never did. This dealership is the worst I've ever encountered. More

I recently purchased a vehicle from Suburban Chrysler Dodge Jeep Ram of Farmington Hills, and the experience couldn’t have been better. From the moment I walked through the door, I felt welcomed. I wa Dodge Jeep Ram of Farmington Hills, and the experience couldn’t have been better. From the moment I walked through the door, I felt welcomed. I was greeted by a wonderful woman at the front desk who mentioned she had been with the dealership for 13 years. I wish I could remember her name because she made such a positive first impression. She was warm, knowledgeable about the dealership and the sales team, and immediately made me feel comfortable. My salesperson, Bryan Galczynski, was exceptional to work with. The entire process was refreshingly straightforward. There were no games, no gimmicks, and no pressure, just honest communication and a genuine focus on helping me find the right vehicle. Bryan was professional, knowledgeable, and respectful of my time, which I appreciated. What stood out most was how smooth and transparent everything felt from beginning to end. Buying a car can sometimes feel stressful or overwhelming, but this experience was the exact opposite. Every step of the process was clear, efficient, and handled with professionalism. It’s rare to walk away from a dealership feeling like everything went exactly right, but that’s how I felt leaving Suburban Chrysler Dodge Jeep Ram of Farmington Hills. If you’re looking for a dealership that values honesty and great customer service, I highly recommend Suburban Chrysler Jeep, and I absolutely suggest asking for Bryan Galczynski. I would gladly work with him again for my next vehicle. More

Rob is the best, always going above and beyond to make sure I'm satisfied. The whole crew here makes you feel like you're with family sure I'm satisfied. The whole crew here makes you feel like you're with family More

I was very impressed with Lenny's problem-solving skills. He was professional and handled everything efficiently, which really put me at ease. skills. He was professional and handled everything efficiently, which really put me at ease. More

Don’t treat me like I don’t know anything. An inspection report that doesn’t give details about things like tires is garbage. Then I point them out and you lie saying they still have half the An inspection report that doesn’t give details about things like tires is garbage. Then I point them out and you lie saying they still have half the life. They were 4/32. That’s worn out. NHTSA says so. What kind of dealership takes such little pride in their cars they have a late model used vehicle on their lot with bald tires, broken navigation system, broken safety system and broken adaptive cruise control. What kind of inspection did you do? Then the paperwork doesn’t match the deal we agreed to and the finance manager quotes me a rate 1.71% too high and when I say I’m shopping around he “happens” to find one that much lower? Not to mention the lack of respecting my time. I am disappointed. More

Great service as always will purchase my daughter first car real soon thank you again for Great service car real soon thank you again for Great service More

Mr. Miller and son were very professional, courteous polite. Their customer service was excellent couldn’t ask for any more if anyone is ever interested in coming to suburban dealership please ask in re polite. Their customer service was excellent couldn’t ask for any more if anyone is ever interested in coming to suburban dealership please ask in reference Mr. Miller Senior and Junior. They are awesome thank you so much for my new vehicle. My success stay blessed!! More

My experience with was the best with Caselle, Hamah, Mike, and Rofeal. Everyone was so kind and understanding of my situation. I am very happy with my experience and would recommend them to anyone and e Mike, and Rofeal. Everyone was so kind and understanding of my situation. I am very happy with my experience and would recommend them to anyone and everyone. Thank you all so much again. More

Though I haven’t purchased a vehicle yet, I will be going back to see Caselle Henry when I’m ready! He was amazing in every way possible! Answered all my questions and was very patient with me. He also ma back to see Caselle Henry when I’m ready! He was amazing in every way possible! Answered all my questions and was very patient with me. He also made sure I drove multiple vehicles to see which one I enjoyed the most. More

Rofeal is a GREAT finance manager, he’s very personable and professional. He was able to work with me and give me the best deal possible based on my circumstances and I am beyond grateful, he was patient w and professional. He was able to work with me and give me the best deal possible based on my circumstances and I am beyond grateful, he was patient with me and honest. I would highly recommend him, Hamah & Caselle for all your car needs! They are a good team and they actually care! More