Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Excellent dealership to buy cars David Shindel I have bought six cars from Eddie Woods at Suburban Chrysler. The dealership is easy to work with - it is a pleasure to buy cars fro David Shindel I have bought six cars from Eddie Woods at Suburban Chrysler. The dealership is easy to work with - it is a pleasure to buy cars from Suburban. I have bought Jeeps, Durangos, mini-vans and just recently a Chrysler 300 from Eddie over the last seven years. The service is good and everyone at the dealership is friendly and helpful. I will be back again when I need a new vehicle. More

Great Salesman - Eddie Woods My wife and I had a great experience in purchasing our new Chrysler 300c with Eddie Woods. I lost my 2012 Chrysler 300 Limited during the recent floo My wife and I had a great experience in purchasing our new Chrysler 300c with Eddie Woods. I lost my 2012 Chrysler 300 Limited during the recent flooding in Detroit. I visited several dearlerships to replace my vechicle. My experience with those dealership was fair. They were unable to find a similar vechicle or fair financing. I left a message at several dealerships looking for the car. The next day, Mr. Woods call with the exact vechicle and better financing. He was very knowledgable and helpful. This was by far the best car purchasing experience I have had. I would refer my family and friends to Mr. Woods. I am plannning on purchasing a 2014 Dodge Durango within the next 30 days. I will be using Mr. Woods for this purchase. More

Beast dealership I am a 27 year old female, I know nothing about cars. I have leased from Bryan for 5 years. I always feel comfortable, and I never feel taken advantag I am a 27 year old female, I know nothing about cars. I have leased from Bryan for 5 years. I always feel comfortable, and I never feel taken advantage of. Bryan works so hard to get me the BEST and CHEAPEST deal! I don't wait longer than 20 for an oil change- quick service! They never try to add on services for something I don't need. Everything is explained in a language I can understand. The costumer service is amazing, they will accommodate you in any way that they can! They always follow up and see how I'm doing! It makes you feel valued. More

Great internet purchase experience! Caselle assisted me with the purchase of my Durango. I drove 200+ miles and found the vehicle to be exactly as described. The staff was very knowledg Caselle assisted me with the purchase of my Durango. I drove 200+ miles and found the vehicle to be exactly as described. The staff was very knowledgable and professional, as was able to assist me in finding a better financing option than I had already secured. Great dealer to work with. More

Very Satisfied I needed a new car a few months ago so I decided to check into a Chrysler vehicle as I had a Jeep. Jake VanDike was very friendly, knowledgable and e I needed a new car a few months ago so I decided to check into a Chrysler vehicle as I had a Jeep. Jake VanDike was very friendly, knowledgable and efficient. I had a great experience from beginning to end & I LOVE my new Chrysler 200S. More

Friendly,nice and professional service!! I was transferred temporarily from Michigan to Mexico for 4 years. When I come back from Mexico as of September 1st,2014, Jim Kramer gave me very frie I was transferred temporarily from Michigan to Mexico for 4 years. When I come back from Mexico as of September 1st,2014, Jim Kramer gave me very friendly, nice and professional service for me. He picked up my Jeep Wrangler 2014 Sahara which I like very much and help me a lot for my insurance together with my insurance company. I appreciate a lot for his great service and consideration. More

most friendly service When I leased my jeep patroit 2014 I had Jake VanDike lead me threw the process. He was super friendly, very knowledgeable and helpful. I will recomme When I leased my jeep patroit 2014 I had Jake VanDike lead me threw the process. He was super friendly, very knowledgeable and helpful. I will recommend all friends to go to this dealership. More

Lack of customer service My family recently obtained four new vehicles from this dealer. On the last one we didn't get a title upon doing some research, it was found the deal My family recently obtained four new vehicles from this dealer. On the last one we didn't get a title upon doing some research, it was found the dealer made a mistake and had it sent to the lease division of the Chrysler Capital (we purchased the vehicle not a lease). We have been trying to get that corrected with no results. After the first call to our sales person he no longer returns our calls, we have left him a couple of voice mails. The last message I left was that Chrysler Capital confirmed it was the dealerships mistake and they had to correct it. Michigan SOS confirmed the papers they were sent reflected the title to be sent to the LEIN holder. We did get our other titles sent to our residence. If this is what they call customer service, we will not be doing any further business with them. More

Wonderful experience-reccomended! I was welcomed by dealer, Jake, who make my experience informative, easy, and a great success. He had knowledge on everything I had questions about, m I was welcomed by dealer, Jake, who make my experience informative, easy, and a great success. He had knowledge on everything I had questions about, making my decision to lease from them secure. I now have a 2014 Jeep that I absolutley love! Thanks Jake and Suburban for making me feel welcomed and for my great new car! More

Great experience! The sales associate Jake was very helpful and made the process of purchasing my car easy. The pricing was good and he made sure I was happy with the v The sales associate Jake was very helpful and made the process of purchasing my car easy. The pricing was good and he made sure I was happy with the vehicle I chose. I would recommend this seller to friends and family for future purchases. More