Suburban Chrysler Dodge Jeep Ram of Farmington Hills

A Great Buying experience. We were very pleased with our leasing experience. Roger Bacon bent over backwards to give us the best deal possible. He answered all of questions and We were very pleased with our leasing experience. Roger Bacon bent over backwards to give us the best deal possible. He answered all of questions and concerns. I would recommend him to anyone considering buying a car. More

Impeccable service! I had zero issues in purchasing my 2008 Mercury Mariner, and the service I received was outstanding to say the least! I would recommend this dealershi I had zero issues in purchasing my 2008 Mercury Mariner, and the service I received was outstanding to say the least! I would recommend this dealership and the staff to everyone! More

Excellent Service! I recently leased a Jeep Cherokee from Suburban and I couldn't have had a better experience. I needed to get into something quickly and was very short I recently leased a Jeep Cherokee from Suburban and I couldn't have had a better experience. I needed to get into something quickly and was very short on time. Bryan Galczynski was a pleasure to work with and handled everything quickly and efficiently in order to accommodate my busy schedule. Everyone there seems to go above and beyond for their customers. I would definitely recommend this dealership and working with Bryan to others. More

Excellent salesperson!! Highly recommended Roger Bacon is an excellent salesperson and I will highly recommend and refer him to those I know who are interested in getting a new vehicle!! He is Roger Bacon is an excellent salesperson and I will highly recommend and refer him to those I know who are interested in getting a new vehicle!! He is very personable and professional and made our experience in getting a new vehicle awesome. He got us through the process of obtaining our Cherokee seamlessly, efficiently, and quickly--and he got us the best price and features that we wanted in a vehicle! Highly recommended!!! More

informative I wasn't sure which one of three vehicles I was going to get and she was really helpful explaining the changes on the vehicle I had and gave me lots o I wasn't sure which one of three vehicles I was going to get and she was really helpful explaining the changes on the vehicle I had and gave me lots of info on the other 2. She let me take all 3 for a test drive and she spent almost 5 hours helping me to decide what was best for me More

Shady Dealings are Done here 1 star is too much for this review honestly. We went in to test drive a black Dodge Ram 1500 truck about noon today. We had sat in the truck, basicall 1 star is too much for this review honestly. We went in to test drive a black Dodge Ram 1500 truck about noon today. We had sat in the truck, basically stalked it for a while before someone came to help us with it. In that time, there was another gentleman who came to look at it as well while we were waiting for the keys for a test drive. We were helped by Caselle and we took it for a test drive. We loved it and came back to the dealer and immediately put the deposit down to hold the truck for 48 hours for us while we went to a few other appointments we had for test drives. When we called back to see about the trade in and the pricing on the truck, the manager (through the sales rep) tried to push us into another truck like the one we drove but not in the color we wanted because we were told the manager wanted to sell the black one to the other customer and sell 2 trucks that day (I assume the other man did not want the white one either). They close in 6 minutes (5pm) and we have not heard back from them about whether or not they were going to go with us for the black truck or not... which remember that we had paid a deposit to hold it so no one else could buy it out from under us. Not sure if it was a friend of his, the manager wanted to make the commission on it or what, but that was horrible customer service and everyone should know what kind of shady deals are being done at this dealer. Too bad because we really liked the truck and I was thinking of buying a second vehicle there soon. More

Good service Vinnie Battani is very helpful to get the leasing done. I am very satisfied with the service provided by this dealership. Very nice facility and frien Vinnie Battani is very helpful to get the leasing done. I am very satisfied with the service provided by this dealership. Very nice facility and friendly staff. More

Great and friendly service Terri Young! amazing customer service, she delivered my truck on time with more options then I asked for. Thanks Terri you will get lots of referral Terri Young! amazing customer service, she delivered my truck on time with more options then I asked for. Thanks Terri you will get lots of referrals More

Awesome new car experience! I walked in after getting unhappy service from Holzer Ford across the street. I was greeted by Wyman Stewart and all I had to do is tell him what I wa I walked in after getting unhappy service from Holzer Ford across the street. I was greeted by Wyman Stewart and all I had to do is tell him what I wanted to pay and he did the rest. I purchased a car I didn't even think was possible. He took a lot of time showing me options I could pick and although I though I couldnt lease because of the miles I put on my car - I was wrong. He got me into an awesome car with a higher milage lease under what I wanted to pay. He also took the time to show me the details in the car and I felt like I could call him anytime after if I had any questions. I like that the dealership is clean, staff is friendly and the service area seems easy to use and very clean as well. I would highly recommend both the dealership and Wyman. He was the awesome to work with! More

My experience in buying a new Jeep at Suburban Diane Marshall made my experience in getting a new car very easy. She took care of everything and worked until I was satisfied that I had gotten the Diane Marshall made my experience in getting a new car very easy. She took care of everything and worked until I was satisfied that I had gotten the best price possible. I would recommend Surburban Jeep to all my friends and family and especially, dealer Diane Marshall for her most capable and professional manner. More