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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.5
1,497 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,497 reviews

April 08, 2023

Scott was absolutely fantastic and so easy to deal with. I will be back!! I told him exactly what I needed and he exceeded my expectations. More

by earsmama2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hello, we're happy you found our staff to be so supportive during your experience here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. If you have any further questions, please give us a call. We're always happy to help!

April 06, 2023

The person who sold me the car was wonderful. I really liked her and her assistant. However, the person who did the finance just went to the Lithia finance option, which is the driveway company. More

by Jeepgal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Diane Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Marshall
Apr 09, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hello Jeepgal, thank you; we appreciate your feedback! We would like to work towards a resolution, so if you are willing, please reach out to us at (248) 476-7900 to discuss this further.

April 06, 2023

Quincy’s customer service, support, kindness, and attentiveness throughout the entire process was highly commendable! Not only was he very informative, but also patient and welcoming. Thanks again. More

by A.S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quincy Robinson
Apr 08, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

April 03, 2023

Went above and beyond to make my deal happen and get me where I wanted to be with my payment. I Highly recommend doing business with Rob. I’ll definitely be purchasing my next vehicle from him also. More

by Dbo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
Apr 06, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, we're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

April 01, 2023

Outstanding service combined with incredible cars makes this place an easy choice! I highly recommend. More

by Mike.bause
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Mike, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 30, 2023

I worked with Robert Bell and got an outstanding service. Being 700 miles away was critical to receive the assistance Robert provided. The process was always transparent and with continuous communication. Ve More

by Rui Miranda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Marshall, Robert Bell
Apr 02, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Rui, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2023

Bob provided above and beyond service, repaired the hubcaps, rotors and brakes, as well as provided a rental vehicle when my vehicle needed repairs. More

by Riprickwright
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell, Cathy Fenske
Mar 30, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, we are very happy to have provided you with such a positive experience!

March 27, 2023

Robert Bell was very professional and very helpful! He made sure to give me the best customer service/experience ever! More

by WalkingSarcasm
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Bell
Mar 30, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, we appreciate your positive review about your recent experience with us!

March 22, 2023

Roger was the best! I ordered my car a few months back and the manufacture closed, so it took sometime to get the car, it was not the dealership's fault. However, when t More

by marian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Bacon, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Marian, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! If you're ever in need of more help, please let us know!

March 17, 2023

Scott was professional, spoke in terms I could understand, explained everything from the car to financing thoroughly. I will always ask for Scott for my next Jeep and will BE SURE to tell my frie More

by Jmclautrec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Shawbitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for taking the time to post a 5-Star Review... we're so happy you had a great experience!

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