Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Thank you Dennis Crimbolo and Tom for helping my brother with his purchase. You guys are exceptional.... with his purchase. You guys are exceptional.... More

Robert was of great help when my wife and I saw a great looking 2005 Crossfire in the showroom after Robert had helped our grandson Zachary buy a used Ford hybrid. Robert was helpful and low pressure in h looking 2005 Crossfire in the showroom after Robert had helped our grandson Zachary buy a used Ford hybrid. Robert was helpful and low pressure in helping us to decide after 1 day to buy the Crossfire and help with the pricing. He was very professional and helpful with all our questions. Outstanding service More

Dennis and his team were exceptional in taking good care of my brother. these guys went over and beyond, their customer care was very impressive. Dennis listen the to the customer he took notes then he ma of my brother. these guys went over and beyond, their customer care was very impressive. Dennis listen the to the customer he took notes then he made it all happen! He talked to supervisor, they assembled their team and they went to work... They washed the vehicle, cleaned it inside and out. Then 3 to 4 guys put the wax and buffer on it and they detailed it inside and out. They changed the oil, filled the gas tank. We took off and came back a couple hours later. Wow, it look brand new and it really made my brothers day!... Thanks to Dennis and His wonderful team. I myself was very impressed! More

Casselle is a very personable no pressure salesman, which I really appreciate.I came in on a Sat to look at and test drove one of their used cars and he approached me with an easy going attitude. He didn’t h I really appreciate.I came in on a Sat to look at and test drove one of their used cars and he approached me with an easy going attitude. He didn’t hover over me like some salespeople I’ve experienced in the past. Instead, he just left me test drive the car and told me that if I had any questions just to let him know. Needless to say, I liked the car and made an offer that I believed was favorable to me. Rather than react with doubt or skepticism, or try to haggle with me, he simply told me he’d take the offer to his manager. As expected, the offer wasn’t initially accepted, but I told Casselle that my offer was what it would take to move forward with next steps. He said he’d take it back to his manager again and this time they said they would accept the offer if we could do the deal that night. While they accepted my offer, I don’t typically pull the trigger on large purchases without sleeping on it, just to make sure I don’t make a purchase.driven by emotion since it was close to closing time. Plus I did need to also confer with my wife. Rather than pressure me to make my decision right then and there they said I could get to them the following Mon, but I did need to put up a refundable deposit to prevent anyone from purchasing the car before I made my final decision. Ultimately, I came back on Mon, test drove the car once more and decided to purchase it. Working with their Finance Mgr, Brad, was just as simple and non stressful. Brad explained everything regarding the financing and terms and we completed the contracts seamlessly and anxiety free. All in all I had a great experience with the Suburban CDJR of Farmington Hills dealership, particularly with Casselle and Brad. More

Mr Caselle made the impossible happen and I’m forever grateful and will continue to drive 30 plus mins past several dealerships just to get to Suburban Farmington! Fast, thorough, efficient and professio grateful and will continue to drive 30 plus mins past several dealerships just to get to Suburban Farmington! Fast, thorough, efficient and professional. Really earned and worked for my business! Thank you!! More

I just want to say this whole experience was great! Being a young woman buying her first car for the very first time I expected to be scammed as well as treated like I didn’t know anything. He was very Being a young woman buying her first car for the very first time I expected to be scammed as well as treated like I didn’t know anything. He was very respectable and walked me through the whole process and made sure I didn’t pick something I wasn’t ready for. I left with a great price and a great car. Highly recommend it. More

Dealership is freshly remodeled and super friendly staff! Fast and professional they have it all! I’ve now gotten 2 vehicles from them with no regrets! Service department is on it and their waiting rooms are Fast and professional they have it all! I’ve now gotten 2 vehicles from them with no regrets! Service department is on it and their waiting rooms are comfy and have good snacks! Sales team is super proficient and straightforward. These guys are the real deal! I worked with Quincy for my 2023 Ram 1500 and he was top notch from start to finish! More

Quincy was very courteous, kind, knowledgeable, willing to go over and beyond, patient, and very informative throughout the entire process of any questions you may have had. Quincy made the car buying proc to go over and beyond, patient, and very informative throughout the entire process of any questions you may have had. Quincy made the car buying process so smooth, I will definitely be back. Communication is key and Quincy made sure we were well informed through out the process. I will recommend to friends and family. More

Very helpful sales rep got your dealership. Good information about the car warranty. Thanks for the floors mats Robert! Good information about the car warranty. Thanks for the floors mats Robert! More

We are loyal customers and only buy from Suburban of Farmington Hills. Dennis is our sales consultant and he always gets us the best deals and cars. If you are in the market for a new or used car I recc Farmington Hills. Dennis is our sales consultant and he always gets us the best deals and cars. If you are in the market for a new or used car I reccomend Dennis to everyone, he is super friendly and a great salesman. More