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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,497 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,497 reviews
May 11, 2023
Mr Caselle made the impossible happen and I’m forever grateful and will continue to drive 30 plus mins past several dealerships just to get to Suburban Farmington! Fast, thorough, efficient and professio grateful and will continue to drive 30 plus mins past several dealerships just to get to Suburban Farmington! Fast, thorough, efficient and professional. Really earned and worked for my business! Thank you!! More
by mdon672
May 05, 2023
Dealership is freshly remodeled and super friendly staff! Fast and professional they have it all! I’ve now gotten 2 vehicles from them with no regrets! Service department is on it and their waiting rooms are Fast and professional they have it all! I’ve now gotten 2 vehicles from them with no regrets! Service department is on it and their waiting rooms are comfy and have good snacks! Sales team is super proficient and straightforward. These guys are the real deal! I worked with Quincy for my 2023 Ram 1500 and he was top notch from start to finish! More
by luckylikebucky
Employees Worked With
Quincy Robinson
May 03, 2023
Quincy was very courteous, kind, knowledgeable, willing to go over and beyond, patient, and very informative throughout the entire process of any questions you may have had. Quincy made the car buying proc to go over and beyond, patient, and very informative throughout the entire process of any questions you may have had. Quincy made the car buying process so smooth, I will definitely be back. Communication is key and Quincy made sure we were well informed through out the process. I will recommend to friends and family. More
by Stacee Smith
Employees Worked With
Quincy Robinson
May 03, 2023
We are loyal customers and only buy from Suburban of Farmington Hills. Dennis is our sales consultant and he always gets us the best deals and cars. If you are in the market for a new or used car I recc Farmington Hills. Dennis is our sales consultant and he always gets us the best deals and cars. If you are in the market for a new or used car I reccomend Dennis to everyone, he is super friendly and a great salesman. More
by Fishy716
May 03, 2023
Very friendly dealership and and Dennis was very helpful as well as The other members as well as The other members More
by Lauramaass24
May 02, 2023
I traded in my 2020 Ford F-150 on March 13th, 2023 and as of today my trade-in still has not been paid off. The last I spoke with the sales manager Roger Bacon on Friday April 28th, 2023. He advised me th as of today my trade-in still has not been paid off. The last I spoke with the sales manager Roger Bacon on Friday April 28th, 2023. He advised me that an electronic payment was sent to the Ford dealership that same day. I followed up with Ford yesterday and they advised that they never received a payment. Due to this issue I am stuck paying 2 car notes so my credit score won’t continue to drop. I’ve been patient with trying to give the dealership a chance to resolve the issue but this has been going on for to long and apparently is affecting 100 other customers that are in the same situation. More
by lacrystalpoe
Employees Worked With
May 01, 2023
My experience at this place was one of great joy because I experienced some of the best people to help in handling my trade-in and lease purchase transition. They got me some great deals to make this experi I experienced some of the best people to help in handling my trade-in and lease purchase transition. They got me some great deals to make this experience an easy process. Thanks to Dan, Jake, Bryan, Tom, and all the other staff that made this an exciting and unforgettable experience for me, I appreciate all the care and consideration at Suburban Chrysler Dodge Jeep Ram of Farmington Hills. More
by Brandi Stallworth
Employees Worked With
April 27, 2023
Quincy was excellent. Very professional and courteous. We had a slight hiccup with the vehicle I was purchasing, but Quincy went above and beyond to make sure everything w Very professional and courteous. We had a slight hiccup with the vehicle I was purchasing, but Quincy went above and beyond to make sure everything went smoothly. I recommend anyone to go to Quincy at Suburban Farmington Hills. More
by Solomon
Employees Worked With
Quincy Robinson
April 26, 2023
Amanda was wonderful to deal with during my call in to the service dept and also at the time of service which was for a software recall. I took her card so I could contact her directly next time I need s the service dept and also at the time of service which was for a software recall. I took her card so I could contact her directly next time I need service since the company voicemail/text messaging appears to not function properly. Company should get that fixed or you'll start to lose customers. Amanda saved the day when I called back and she picked up the phone. Thank you Amanda!! More
by rion
Employees Worked With
Amanda Albert
